Location is next to Wien Hbf. Very central. Walking distance from station. Views are to Vienna streets. The 24/7 reception was also a bar. It was nice, it had staff in the middle of night and staff was very friendly. If you are coming to Vienna late at night from the Airport, this is a good place. Just remember to take the train to Wien Hbf, not to Wien Mitte. The CAT Airport Express Train goes to another station and doesn't stop here. Rooms were clean and comfy. Don't know much about AC, because it was cold and rainy and stormy outside. The hotel had a fresh vibe and style. They also send many whatsapp messages and other messages, and communication was very good. Should I have paid them, they would have organized transport from airport. But the train from Airport to Wien Hbf was 4,50€, so no thanks :) I would recommend this hotel to anyone, who is looking for a quality place and really needs 24/7 reception. They were very adaptable for my schedule.

It was a dark and stormy night.. Yeah, really. Nothing close by is open in middle of night. There was a storm in Vienna. Weather was just horrible. Bar downstairs was expensive, kind of. Also , hotels in Vienna are kinda expensive, but this was a cheap four star hotel. There were no hot drinks or drinks or minbar. There was a glass for drinking water from the tap. Kinda strange how shower was in the same room , but it was ok, and did not bother me.

As soon as u get off the train, better follow the name of the street where it is as it is near the left exit of the station. Very near to tram D stop. Lobby and staff are very impressive. Windows that open.Room size was ample for one person with a large suitcase

There is no kettle in the room . Though reception may provide you with hot water or drinks 25/7 but sometimes it is inconvenient to go downstairs . They should atleast provide a kettle and Cups with real cutlery. Matress too soft for my liking but may be a plus point for some!

Good location very close to the main train station,nice decor room,very comfortable beds and in general good room even though there is no fridge. Personel very polite. The breakfast was nice but i have a little disappointment that i desscribe in the negative section.

Its a bit weird for me to serve you a nice breakfast (22 euros/person for hotel visitors) but in the so-called coffee capital of the world in this price to provide you any kind of cofee from an automated coffee machine just pressing one button.The coffee was not good from this machine. They should make you for example cappuccino or espresso from the normal coffee machine that have in the bar with 22 euros per person.

I loved the design - fresh and modern. Bed was comfortable, there was everything I needed. I chose this hotel because of its proximity to the train station, and frankly, I did not expect much from the hotel. But it did exceed my hopes. Room was clean, comfortable, quiet, staff was friendly. They have luggage lockers, so even though I was early for check-in, I was able to leave my bags and go exploring Vienna. And the train station is just a short walk away.

I can see how having shower and sink right inside of the room just separated by a curtain could be a problem for someone who likes privacy when taking care of their daily hygiene, but since I was traveling alone, I did not mind.

Cosy Garden was fab. Staff were very friendly and very helpful but...

One staff member gave us some misinformaton! We asked her where we could swim as it was a killer hot day and she told us that there was no swimming in Vienna! No public pools that she could reccommend! Of course this was rubbish as we knew that there were many places to swim! even in the Donau. She also diverted us to Abertina museum to see Klimts The Kiss. Luckily I googled it and we went to The Belvedere! More training on tourist hot spots for your staff could be a good initiative.

We were delighted with the hotel. The price was very reasonable (we got a room for 113 euros). It's practically in the city center - there's a tram stop right next to the hotel, and tram D will take you straight to the center; also, the metro and train station are just a 7-minute walk away - very convenient transportation links. Additionally, Belvedere - a huge park and museum - is just a 12-minute walk away, which is practically the city center. Everything in the hotel was excellent - the room was very quiet and comfortable. They let us check in 2 hours before the official check-in time, which was very nice. There's a great café downstairs, parking available, and the option to store luggage before/after check-out. The room had everything we needed. The service was excellent. Overall, I highly recommend this hotel for a stay in Vienna.

The hotel is near the railway station: high marks for location. The staff was very courteous and helpful. We had a breakfast at about 5 am (jetlagged!) and found it excellent. I wouldn't mind staying here again!

The room was a little small, but comfortable enough. It tended to get a little warm, though. It seems in Europe in winter the only way to cool a room is to open a window, and that's what we did. This solved the room temperature issue. Also, in Europe it seems they don't like putting kettles into the rooms. I used to go down to get hot water for our coffee then take the elevator back up: doable but a little cumbersome.

Location was good. It was only a short walk away from the central station. Close to the Centrum. Very friendly staff. Cool and calm atmosphere in the lounge. The Room was clean and the bed was very comfortable. I love that you can enter the hotel and just walk straight to your room and let yourself in with the app (when it works) without waiting and talking to staff. Especially perfect if you are a bit of an introvert. The Shampoo and Shower gel had a lovely scent :)

The App to open your room did not work very well. My phone kept losing connection to the internet in the Hallway so i could not use the App, and sometimes it just didn't open the key even with connection. But the staff gave my a card i could use for my stay instead. I missed a mini fridge in the room, not a bad-bad thing, but definitely something that would have made my stay better.

Amazing breakfast, interesting concept, great location, very nice people.

Many messages for online check-in, they are from automat obviously. As I was travelling with a child, online check-in was not working, I was spamed via email, wapp, booking 🙈 there was also not well cleaned shower on some spots. But overaľĺ we loved the stay especially because of friendly staff.

Excellent hotel in the Hauptbahnhof area. The whole hotel is very stylish and the check-in process was very smooth. My room was modern and had an excellent view of the surrounding area. The bed was very comfy with a selection of pillows. The bathroom was great and the bath supplies very good. I had the breakfast and it was worth the money, with an excellent supply of sweet and savoury stuff and good coffee. I also had to use the business centre to host a university lecture and it was very comfortable and well suited. Excellent by any means.

Nothing really. The USB plugs could have been on both sides of the bed but obviously this is the most minor of complaints.