Absolutely everything was great. If I could give a rating of 11 out of 10, I would for sure! Penthouse 803 was impeccable. It was very clean, you could almost "eat off the floor". It was warm even though we were in January and it was freezing outside. Cozy interior, very comfortable beds, clean sheets and soft towels. Amazing view from the roof terrace. And above all, fantastic service. All the hotel staff were extremely nice, helpful, friendly - just great! Especially Mr. Martin who helped us with the breakfasts. There were five of us, the whole family, and we celebrated my daughter's eighteenth birthday in Vienna. The hotel surprised us with a birthday card, delicious chocolates and champagne. We are truly grateful. Definitely the best hotel in Vienna!

Nothing! Everything was perfect :)

apartments in the city centre, near the St.Stephan Cathedral, but on the very quiet street which is amazing!! comfortable bed, all the facilities if you need to cook by yourself (we travelled with our 4 year old daughter and oat porridge in the evening for us is a must thing)). Very clean, with balcony, cozy and warm! Staff is very helpful. Will stay there again when we’ll come back to Vienna.

everything is good!

The location is superb, no need for public transportation, and you can go on foot to almost every site. The room is big, and always clean, the shower has a strong water flow. Large windows.

The bed wasn't comfy enough in our opinion, a second pillow could also help.

Spacious, clean, quiet, good breakfast, excellent location. Very comfortable beds.

The garage ramp is pretty narrow, needs careful maneuvering or small car. But that is all.

Very good position Big and silent rooms Very good breakfast

Great roomy apartments in a great location, very convenient for families with kids.

located in a very convenient place to go to every site in the center city. the room was clean and comfortable.

The location of 21/25 Singerstrasse was perfect for our 5 day break in Vienna, with all the main sites just a short walk away. The immediate location was very attractive, with some lovely restaurants and interesting shops, and a useful supermarket just metres away. Our flights were badly delayed and we didn't arrive until midnight, so it was really useful to have a 24 hour manned reception without worrying about picking up a key. Our room was well equipped and had plenty of storage - including a walk in closet. We only had breakfast on our first morning, but it was excellent, We will definitely stay at 21/25 Singerstrasse next time we visit Vienna.

The only small issue we had with our room was the heat. Considering the temperatures in Vienna were below zero at the time of our visit, our room was like a hothouse when we arrived. We had to turn off the heating at night as it was difficult to sleep, but the room was still warm. That said, I guess it's better than being cold and we were able to open a window to let in some fresh air.

Huge double bed room ( apatments ), very good organized with a bath tub , very very hot so we need to turn off the radiators in order to sleep well. But the ones who love hot rooms will enjoy it. Lot of closets and drawers.

Breakfast. Very poor for this perfect hotel and the money we paid for it. Everyday the same and the offered food was more or less we have on our breakfast table. Other things is lack of amenities…for example, shoe sponge, liquid soap, tooth paste, extra towels, shower gels…you must ask for it, otherwise you will not find it. However, very pleasant stay during our visit of Vienna

The location of this hotel is really ideal. It is central to experiencing all the wonderful things Vienna has to offer. The breakfast was delicious, offering a wide selection of food. The room was very clean, comfortable and spacious. There were plenty of storage options, a safe and a nice kitchen. The staff were very friendly and helpful. I would stay here again the next time I travel to Vienna.

It would have been useful if the kitchen had salt, pepper and some cooking oil. I had to buy these extra items.