Everything! It’s elegant with old-world beauty and grace, and was a delight. Everyone was very friendly and helpful, and the room and bed were comfortable. The lounge is a beautiful space for relaxing with a pre- or post-dinner beverage, and the gardens have lots a quiet, comfy spaces for reading or just being. We’d return to Brussels just to stay here again 😄

Good location, awesome room service breakfast, trains out front close to grand place in walking distance to sites, beautiful hotel with helpful staff

Shower was very low no good for 6 ft 2 person, restaurant closed on Sat and Sun maybe low seasonal lifts were small but understand it’s a old building overall a beautiful hotel and experience,

This is the best hotel we have ever stayed in. The interior decoration is top notch. The facilities are amazing. The bed is so comfortable and the pillows are so soft and cushy. Their attention to details is second to none. The towels are scented and smells so good.

None

The room was amazing. booked last minute for same day due to travel plans being cancelled. Staff at the desk were extremely help. Breakfast was a good selection and more than enough for even my fussy children to eat something. The room was clean, spacious and had everything we needed. Did not hear anything from any other room during the stay. Great location for walking to the shopping area.

Nothing, this was a fantastic stay

Not to mention the luxury and elegance . The staff were awesome and cooperative , I will never the smile and hospitality of Mr. Ali the guy from Albania waiting us at late evening with generous touch of 2 glasses of water and charming smile, indeed I will come again definitely to see him

The delicate details of luxury which return you to classic decades with kind nice smiling and cooperative staff

The breakfast is superb and a nice range of items to choose from. The bed is extremely comfortable and the bathroom was clean. The WI-FI also worked very well throughout the hotel. Hopefully if I visit again I will attend the stem room

The lift is not adequate and too small. It says 4 persons, but it can only really fit two and that’s if you are comfortable with that person. There is also no indicator on the lift so you don’t know if it actually working when you press the buttons or use your key fob on the ground floor

Spa was lovely, room very spacious with a lovely balconi. After reception there’s a lovely room and a cozy are with a amazing fire place, such will always have a special place in my heart as my partner proposed to me there

Everything was perfect. Value for money.

Outstanding service and breakfast. Excellent location a few meters away from the tram. Good restaurants nearby. The accommodation options are simply very expensive in Brussels, and in that context this hotel is a good option.

The hotel room reminded me of the small hotels we have sometimes in the UK. One has steps everywhere. Although the surface is the promised value, because the room was at the top of the building, and the roof going very low, the actual surface is a bit smaller. But this is a minor criticism.

The service is excellent, is a cozy hotel with very attentive staff. The food is great! Feels like being at home. The location is very good central and in a lovely area. The gym facilities are good. I recommend it, the garden is lovely and the rooms are very comfortable.

It was excellent stay , unique building The location is great , stuff excellent and elegant breakfast atmosphere They upgrade our stay for free

Tram noise was uncomfortable No noise isolation ( i can hear the neighbors) I would prefer if they could provide free water daily