I recently had the pleasure of staying at a delightful, family-run hotel that exceeded my expectations in every way. The moment I stepped inside, I was charmed by the cozy, welcoming atmosphere that exuded a distinct Victorian vibe. The hotel, managed by a talented mother-and-son duo, is a testament to the mother's impeccable taste in decor. Every room is thoughtfully designed to capture the essence of a themed, historic home, complete with intricate details that transport you back in time. The comfort provided here is unmatched, especially considering the very reasonable price. The staff deserves special mention for their warm hospitality and exceptional service that goes beyond what one might expect. They truly make you feel like an honored guest in their home. One of the most enchanting aspects was the collection of coffee table books scattered throughout the hotel—beautifully curated selections on architecture, art, and travel that made me want to stay in rather than explore Brussels. Lounging by the fireplace, sipping their rich coffee, and flipping through these hand-picked books felt like living as a Victorian-era duchess, adding an unforgettable layer to the experience. If you’re seeking a stay that feels personal, warm, and steeped in history, I couldn’t recommend this gem enough.

loved the size of my room and bathroom breakfast is a feast Very clean everywhere. Staff very helpful

Would have LOVED a decent size towel that covered the body - they only provide small waist towels For this price one should get a dressing gown and slippers. A kettle with tea and coffee facilities A mini fridge would be a bonus. Hair conditioner for Ladies to match the shampoo.

We found our room clean, light and bright with everything provided. The location was very convenient for sightseeing and public transport. The breakfast was great, lots of choices and set in a nice bright room. The bar was convenient for tea/coffees and wine, beers and snacks. The staff were very friendly, efficient and helpful. Everything was in good working order and looked well maintained.

The room was very warm and didn't seem to cool down very quickly when the temperature control was adjusted. It was OK though as we slept with the window open instead.

Very comfortable room, cleaned daily. Staff excellent, very helpfull and always smiling. Very close to a tram stop and not too far from Louise metro station (12 to 15 min walk) and shops. My room was on the fourth floor, facing the garden, very quiet and peaceful. Will definitely book again on my next trip to Brussels.

Rooms a bit on a smaller size and small space for clothing.

It was a lovely clean hotel. The staff were very friendly and helpful. We enjoyed the pool room and played a couple of times. The breakfast was excellent although we hadn’t included it in our booking. Loads of excellent restaurants close by.

We enjoy walking and therefore didn’t mind walking into the main town but some people may find that a problem, although it is close to a metro. Our only real issue was that the room was a bit stuffy which was ok once the window was opened.

It is not too much to say that this is your home away from home. From the very first moment when you enter the building, a very friendly atmosphere welcomes you in. There is free filtered water and coffee all day long (sometimes even some home made lemonade), and the interior garden is ready to offer you a break from the busyness of the city. There are also some other snacks, tea or wine by glass that can be purchased if you would like to. All the staff members I have interacted with were very friendly and kindly answered all my questions. The room was very clean, the atmosphere was cosy and the bed really comfy. I only had breakfast in my last day there, as it was not included in the price I paid for the room, and it was really nice. I also appreciated that they offered me a discount for it. All in all, I had a great experience, it is a place I would highly recommend and it will be for sure my choice for my next trip to Brussels! Thank you to the MIL team for making me feel at home!

The staff were very friendly and helpful. The breakfast was very good . The decor of the hotel was very pleasing and the hotel was centrally located, but quiet. We liked the fact that you could fill up drinking water bottles and help yourself to tea and coffee.

There was not enough storage space in our room and I had to leave several items in my suitcase. The wardrobe was too narrow with not enough shelving. It would have been good to have a chest of drawers in the room or at least drawers in the bedside tables.

We liked the warm and friendly attitude of the young ladies that received us on our arrival. The chocolate Easter eggs were a nice touch that we liked, as well as the cozy lounge area. The breakfast is good and the staff attending is flexible, energetic and very helpful with information on the surroundings and possible activities. Raluca was always a welcoming host in the morning. She's always emanating great energy and positivity. It is wonderful to see the attending staff of a hotel in such a genuinely good mood. To me it means you have a nice work environment.

There is an untouched dirty spot on the bathroom mirror, the upper 10% that sits above the lighting, it is quite visible when you're slightly taller, or standing in the bathtub. The wall to the left of the bathroom sink needs a little TLC from the maintenance department. And lastly, we didn't like the grumpy big guy that was at reception in one night(00:00) for shoing us to our room when he saw we wanted to pour some of that lovely chamomile tea you have. It's not a problem that he did, we knew it was late but maybe a bit more friendly next time. :)

-Breakfast!!!!! A real highlight, excellent selection, locally sourced whenever possible, AND included in the price! (at least in my booking) -Service/Personnel/Concierge: always friendly and helpful, and btw: it’s nice to talk to a real person and not just an AI or nobody at all. No matter what the modern times bring, it’s nice to see a hotel that does not completely eliminate human contact, so thanks especially for that. -Room. Clean and cosy, welcoming after a day out, comfortable beds and harmonious decor.

Cannot find any complaints!

Our stay at made in Louise was great. The room was spacious, clean, the staff at the reception very helpful. We got complimentary free transfer from Chaarleroi Airport which was great. Breakfast was good and had a lot of healthy options. Free coffee, water and tea at any time is a nice plus. The area around the hotel is very nice with lots of restaurants, coffee places and bars. We will definitely come back