Reviews from others had warned the rooms were really small so we were prepared for this. They are small but comfortable and have everything you need. Bathroom might be too small for some people but was fine for us. Staff were really hard working and helpful throughout. Bar area was nice. Breakfast was great - there were lots of people at the hotel but the buffet was well stocked and there were so many options. The location of the hotel was perfect - a short walk into the city centre but also a few cafes and restaurants on the doorstep. We didn't find we heard noise from outside the hotel at all - we had selected a quiet room which are located at the back. There was noise from other guests in the hall - just opening doors etc, nothing that bothered us. Great location for exploring lovely Gent.

Would've liked to stay longer!

If you want the ease and familiarity of a chain hotel, this is great. The breakfast buffet was amazing. Staff were helpful.

The bathroom was difficult. I understand that size is an issue in most European hotels. But this one was so small it was difficult to even dry off after a shower without hitting an elbow on something. In addition, you had to step up to get into the shower, which also had a recessed floor. You couldn't adjust the water temp from outside the shower without spraying water everywhere.

The hotel is ideally located with the No 1 tram stopping right outside and just 5 stops away from the rail station. Most of the attractions are within 10-15 mins walk, including plenty of bars and restaurants. We were allocated a large room (double + single bed), possibly for disabled persons, staying for 5 nights and so this review will reflect that. The room (on the 3rd floor) was fine for our purposes. The bed was comfortable and we had no problems sleeping. The TV was small, but adequate with a large range of international channels. We had no issues with the large bathroom which had a decent shower with good lighting. The breakfast was excellent, with a wide range. Staff were very helpful.

Only a few minor points: We did miss the lack of in-room tea/coffee facilities and with hindsight, if a similar hotel had these facilities it may have affected our decision. There was also no safe in the room and so we had to keep valuable with us during our stay. Despite that, we had an enjoyable stay and would recommend it for anyone visiting Gent for a few days.

Good car parking, Easy check in, room typical Ibis, helpful staff ( Jens in particular ). Great bar, plenty of choice at breakfast. Close to restaurants.

Not easy to find, as zoned areas with fines for entering at certain times.

Great location (P4 bus from train station stops right in front of the hotel - it's a 10 minutes ride). To go back to train station you need to take T1/T3 tramway (station is 5 min away from hotel). City center is a 10 minutes walk from hotel. Breakfast is good (nothing fancy, but plenty of food to choose from). The room and the bathroom are small, but it's enough if you are out in the city most of the time. A supermarket and 2-3 good restaurants are close to the hotel (5 minutes walk).

Location was perfect - at the heart of the city; Breakfast was rich with variety of choices; Room was small, but clean; Staff was friendly and helpful.

Room service only cleaned the room, but did not refill the used items like tea, cups and napkins. However, when we requested from the reception, the were friendly and supportive. We were picking up the necessary items from the reception daily.

Good location for sightseeing and easy to get to. The tram from the station goes from platform 1 under the Vlaamse overheid building, which is a short walk to your left as you stand outside the station and the journey takes about 18 mins, it stops right outside the hotel, Gent Savaanstraat is the stop you want. We were given the disabled room which was more spacious than the standard rooms, even though we didn’t need the disabled facilities. It was also very quiet being at the rear of the property. Pleasant and comfortable seating area near the bar which was open throughout the day and evening. The staff were very pleasant and friendly.

Nothing to dislike about the property

A very clean room, with good facilities. The building is quite old, but the spaces have been well modernised. It's proportions fit with the age of the building, so for a larger person some of the dimensions may seem tight. The bed was comfortable for me (I'm 190cm) and there was plenty of room. The bar on the ground floor offers a wide selection of drinks and in particular teas, with a great menu of choices. There were nice looking food options, but we didn't get a chance to try them.

Great location, in a lively neighborhood with several great restaurants in the street and the tram stop (line nr 1) just in front of the hotel was very convenient. I had a very quiet room and slept very well ( comfy beds).

Wifi did not function during the 3 days I was there. When I mentioned this at check in, the response I got was that it was “being fixed”, same response the next day… this was an inconvenience …

Perfect location - close to city center, few minutes by the foot, very clean room, comfortable bed and easy check in process. Helpful staff members and in general easy to find hotel.

Was quite crowded, which meant, that during the night it was noisy (can hear everything what's happening in the corridor - if someone is coming back or closing the door). Bathroom is quite small - something to consider.