8.6

5,927 reviews

Upstairs Hotel

Upstairs Hotel

Hertstraat 15, Ostend, 8400, Belgium

Reservations:

+1-833-728-2041

Choose dates to view prices

Beachfront

Free wifi

Beach

Kid-friendly buffet

Bar

Terrace

Soundproof rooms

24-hour front desk

Upstairs Hotel

Welcome to Upstairs Hotel, a beachfront retreat in Ostend, Belgium. Located just 1.3mi from the city center, this vibrant hotel offers stunning ocean views and a range of amenities to make your stay unforgettable. With 5927 reviews, guests rave about the comfortable rooms, attentive 24-hour front desk, and the pet-friendly atmosphere (extra charges may apply).

The hotel's featured amenities include free WiFi, a kid-friendly buffet, and a bar where you can unwind with a drink while enjoying the breathtaking terrace and balcony views. For those looking to stay active, the hotel offers mini golf, bike tours, ping-pong, and windsurfing (extra charges may apply). They also have a game room and an indoor play area for the little ones.

With a range of room options including non-smoking rooms and family rooms, Upstairs Hotel caters to every traveler's needs. Each room is tastefully decorated and equipped with a flat-screen TV, private bathroom, and free toiletries. So whether you're lounging on the beach, exploring the city, or enjoying the hotel's amenities, Upstairs Hotel provides the perfect base for your Ostend getaway. Prices start from an affordable $87 per night, making this beachfront gem accessible to all. Book your stay at Upstairs Hotel today and experience the best of Ostend!

At Upstairs Hotel, we understand that traveling with your furry friends can make any trip more enjoyable. That's why we are happy to welcome pets at our hotel. Simply request a pet-friendly room when making your reservation (charges may apply), and we'll make sure you and your four-legged companion have a comfortable stay.

We want to make your stay as convenient as possible, which is why we accept a variety of payment methods. In addition to cash, we also accept Mastercard, Visa, Maestro, and Bancontact. Whether you prefer to pay with your credit card or use a local payment method, we have you covered.

With a wide range of room types available, Upstairs Hotel has the perfect accommodation option for every traveler. From our cozy Small Room for a romantic getaway, to our spacious Extra Large Room for a family vacation, you'll find comfort and convenience in each tastefully decorated room. Each room features amenities such as a flat-screen TV, private bathroom, and free toiletries, ensuring that your stay with us is relaxing and hassle-free.

So, why wait? Book your stay at Upstairs Hotel today and experience the best of Ostend. With our pet-friendly policy, convenient payment options, and comfortable accommodations, we are here to make your trip unforgettable. Don't miss out on the opportunity to enjoy the stunning beachfront views, explore the city, and take advantage of our amazing amenities. Prices start from an affordable $87 per night, so there's no reason to delay. We can't wait to welcome you to Upstairs Hotel, your home away from home in Ostend!

Closest airports

Ostend-Bruges International Airport

2.9mi

Lille Airport

46.6mi

Most popular amenities

Beachfront

Free wifi

Beach

Kid-friendly buffet

Bar

Terrace

Soundproof rooms

24-hour front desk

Ocean view

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Rooms

Medium Room in Upstairs Hotel

Show 15 photos

Medium Room

2 Twin Beds

185 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Upper floors accessible by elevator

+

More details

Welcome to our Medium Room, perfect for a relaxing stay for couples or families, with 183 sqft of space and 2 twin beds. Enjoy a private bathroom, flat-screen TV, and refrigerator, and take advantage of our convenient amenities like elevator access and free toiletries.

Medium with Streetview in Upstairs Hotel

Show 11 photos

Medium with Streetview

1 Queen Size Bed

185 sqft

City view

Private Bathroom

Balcony

Flat-screen TV

More details

Experience the city like never before with our Medium with Streetview room. This charming double room offers a private balcony with stunning city views, a cozy sitting area, and modern amenities such as a flat-screen TV, refrigerator, and free toiletries. Perfect for couples looking for a romantic getaway.

Large Room in Upstairs Hotel

Show 16 photos

Large Room

2 Twin Beds

215 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Upper floors accessible by elevator

x3

More details

Welcome to our Large Room, a spacious and cozy retreat ideal for 3 adults. Featuring twin beds, a private bathroom, and essential amenities like a flat-screen TV and refrigerator, this room offers comfort and convenience for a relaxing stay.

Large Room with Streetview in Upstairs Hotel

Show 19 photos

Large Room with Streetview

1 Queen Size Bed

215 sqft

City view

Private Bathroom

Balcony

Flat-screen TV

x3

More details

Enjoy the stunning city view from your private balcony in our spacious Double Room with Streetview. This modern room features a comfortable Queen size bed, a private bathroom, and a flat-screen TV for your entertainment. Perfect for up to 3 adults, with amenities such as a refrigerator, free toiletries, and a safe provided for your convenience.

Small Room in Upstairs Hotel

Show 20 photos

Small Room

2 Twin Beds

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Upper floors accessible by elevator

More details

Stay in our cozy Small Room with 151 sqft of space, perfect for two adults. Enjoy a private bathroom, flat-screen TV, and a refrigerator in this comfortable double room situated on the upper floors accessible by elevator.

 Extra Large Room in Upstairs Hotel

Show 17 photos

Extra Large Room

2 Twin Beds

1 Queen Size Bed

270 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Upper floors accessible by elevator

x4

More details

Welcome to our Extra Large Room, perfect for families or friends traveling together. With its spacious 269 sqft, comfortable beds, private bathroom, and modern amenities like a flat-screen TV and refrigerator, you'll have everything you need for a relaxing stay. Plus, with its convenient location on an upper floor accessible by elevator, you can enjoy a peaceful view of our inner courtyard.

Penthouse in Upstairs Hotel

Show 21 photos

Penthouse

1 Queen Size Bed

270 sqft

Ocean view

City view

Private Bathroom

Balcony

More details

Stay in our luxurious Penthouse Suite, boasting breathtaking ocean and city views, a private balcony, and a spacious terrace. Indulge in ultimate comfort with a queen-size bed, a flat-screen TV, and a private bathroom with free toiletries.

Guest reviews

8.6

5,927 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇧🇪

Bianca

8.2

April 2023

Breakfast was great. Large choice and all fresh. Reception area is also very comfortable to have a coffee or any other drink. Rooms are also good. Slept like a little baby in the bed.

Staff during breakfast was a bit too eager to clean up tables. If you go and get an additional coffee it might happen that your table is already cleaned up for the next person to sit. Although the street where the hotel is situated is not meant for cars (unless you live there and have a garage) it is still quite noisy early in the morning if you have a room at that side.

🇳🇱

Patrick

8.2

April 2023

Nicely located hotel, with a really cool interior. Just off the beach. Really friendly staff, and efficient check-in. The room itself was really cool - with some quirky design features & plenty of room. Would recommend.

It got a little hot at night (no AC) and without earplugs there was noise from other guests / outside activity in early morning. I guess the noise aspect may depend on location as we were on the first floor above the entrance.

🇧🇪

Monika

10

July 2023

Seeing the location of the hotel (just in front of the beach), the price is very reasonable. What's more, our two dogs staid at no extra cost!!! This is almost unheard of! The room was nice and cosy, very spacious. Downstairs there was a bar, ping pong and a play area for kids. I really recommend this hotel, and we'll be back for sure on our next travels to Oostende.

Everything was perfect!

🇵🇹

Karen

9.1

July 2022

The hotel is very close to the beach - we had a balcony with view of the sea. The hotel staff was friendly and professional. We enjoyed the breakfast a lot - there was plenty of choice, the food was fresh and delicious and the coffee was quite good too. As well as the location, what makes this hotel stand out, is the lovely interior, Upstairs branded towels and toiletries, as well as the fantastic shared spaces downstairs (both in- and outdoors). As an added bonus there are some special draught beers available in the bar.

Staff could be a bit more forthcoming with information but if you ask the right questions, you will find out everything you need to know.

🇬🇧

Margaret

8.2

September 2022

I was very happy with the location and my room. Beside the bed there are USB charging sockets. The coffee machine was very welcome as these are rarely provided in mainland Europe.

The walls are not well soundproofed. If your neighbours are noisy, you will hear them! If they are talkative with loud voices, you will be disturbed. My neighbours apparently had a medical emergency but even before that, the constant loud chatter was annoying. Maybe next time, I won't be so unlucky

🇩🇪

Jan-david

8.2

June 2023

The penthouse room was very nice, spacious and nice design. We had a nice view of the sunset from the terrace. The location is great for a stroll on the promenade.

The room smelled of cigarette smoke. We didn't raise this with the hotel because we really wanted that specific room. It would have been nice to have a kettle in the room so we could have used the tea-bags which were provided.

🇧🇪

Natalie

8.2

July 2022

This hotel is really funky, definitely has a hipster vibe. It's all new, so everything is in perfect order. It is an industrial-chic design, and the common areas have plenty of areas to hang out, even with a tube slide, foosball and ping pong. No beach views but turn right out of the hotel and you are basically on the beach. It was perfect for our needs.

The rooms dont have A/C. Probably 99 percent of the time that would be fine, but we are having some unseasonably hot weather. For us, it was not a problem, but as the temperature climbs, I think it could be uncomfortable.

🇧🇪

Polders

10

August 2022

Our room was amazing and the mattresses were the most comfortable I have ever had in a hotel. The bathroom was also nice and big. The hotel itself was awesome with lots of things to do during a rainy day. The breakfasts were out of this world and the staff really so friendly. We always stay at Upstairs when we come to Oostende!

It was a heat wave and our room had a street view which made it very hot in the afternoon and evening. There is no aircon which I understand given the hotel's "Green" focus. Perhaps these rooms could have a fan fitted?

🇱🇺

Jacques

10

August 2023

- Great hotel with nice decor in the lobby & our room. - Delicious breakfast and good/free coffee tabs in our room. - Location was perfect, next to the beach and close to various restaurants and shopping street. -Staff was very nice.

-Parking situation was horrible. On a sunday with nice weather it's impossible to find a parking spot. All public parkings were full.

🇬🇧

Catrin

10

June 2022

This was honestly probably our favourite hotel stay to date. Such a brilliant place. location absolutely perfect - 2 mins from gorgeous sandy beach, 2 mins from town’s shops, restaurants and pastry shops! staff fantastic. amazing communal space with slide, table football, ping pong table, cosy seating etc. Room was great, huge bed, nice bathroom, tv, fridge, espresso machine. enjoyed so much we added an extra night.

the only downside for us was a lack of affordable parking. however there is an easy underground parking (indigo) across the road at €25 per 24 hours.

Points of Interest Around Upstairs Hotel

Airports

Ostend-Bruges International Airport

2.9mi

Lille Airport

46.6mi

Amenities of Upstairs Hotel

Beachfront

Free wifi

Beach

Kid-friendly buffet

Bar

Terrace

Soundproof rooms

24-hour front desk

Ocean view

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Stay rules - Upstairs Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Upstairs Hotel

Can pets stay with guests at Upstairs Hotel?

Yes, you can stay with your pet at Upstairs Hotel. However, please note that charges may apply, and you need to inform the hotel in advance about your pet's accommodation.

What's the check-in and check-out schedule at Upstairs Hotel?

For Upstairs Hotel, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.

What are the rates at Upstairs Hotel?

For stays at Upstairs Hotel, prices generally start at $87. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What are the room types available at Upstairs Hotel?

The Upstairs Hotel offers a variety of room types, including medium, large, small, extra large, and penthouse. The rooms range in size from 151 sqft to 269 sqft. Smoking is not allowed in any of the rooms. The occupancy of the rooms varies, with some accommodating 2 adults and 1 child, and others accommodating 4 adults. The beds in the rooms include twin beds, queen size beds, or a combination of both.

What activities does Upstairs Hotel offer?

Guests at Upstairs Hotel have a variety of leisure amenities to enjoy during their stay. The hotel offers a beachfront location, providing guests with direct access to the beach. They can relax on the sandy shores, soak up the sun or take a refreshing swim in the ocean. For those who enjoy golf, the hotel also has a golf course where guests can test their skills. Additionally, there is a mini golf option for a fun and leisurely game.

The hotel's bar offers a place for guests to unwind after a day of activities. Moreover, the business center is available for guests who need to attend to work-related tasks during their stay.

Furthermore, Upstairs Hotel offers a range of outdoor activities. Guests can join bike or walking tours to explore the surroundings. For those who prefer more active pursuits, options like cycling, windsurfing, and ping-pong are available. Finally, the hotel also provides evening entertainment for guests to enjoy.

Does Upstairs Hotel accept credit cards?

Yes, Upstairs Hotel accepts credit cards such as Mastercard, Visa, Maestro, and Bancontact. Additionally, cash payments are also accepted.