Comfortable bedroom, spacious room, personally we would prefer a walk in shower which is not available but we put up with shower over bath as generally everything else is perfect for us when catching a flight. Excellent buffet breakfast that is maintained no matter what time you arrive. Reception staff are friendly and resolved an issue we had with our room very quickly.

The new dessert menu is not as nice as former offering. Paper cups for tea/coffee in the bedrooms, though we asked for china and it was provided.

The Hotel is 10 minutes distance with car from the airport, and have easy access to the city center. Relatively qute Horel, more bussines type, the room sizes is good, inought space for one o 2 persons in the room. Breakfast very limited but satisfactory. Free parking place is the bonus for those who traveling via car.

When I book the hotel there was option for transfer from the airport included in the price, and because of the night flight I had so far it was sutable option. 2/3 days before my arrival I got an email informing me that I have to find yellow taxi and to manage to book it with some hotel voucher becaus they don`t have no more airport transfer available, but the exponation for the voucher wa not very clear so I pay for the taxi - on the next day the hotel manage another transfer via Yellow Taxi instant the airport transfer. Also, the bath towels is too small size, and the bath products very limited,

Room is spacious, Furniture is still quite new.. Breakfast is very decent, with good quality and enough choice not to get bored during a short stay of 2-3 days. Convenient location right on the Metro between the airport, the city and some of the most popular new business area

Airport pickup did not work well. Room heating was arranged using an external air blowing device. an outlet next to the bed in my room (801) was not working, and was never fixed until I left in spite of reception notification. Airport pickup did not work really in spite of advance booking (maybe the driver did not come, maybe the pickup bus did not have a proper sign and is not stopping on advertised spot- unclear). Anyhow, upon phone calls to reception the hotel paid for the taxi service to the hotel to cover this service include in the booking

Location is perfect for the airport. We left at 4am and they gave us breakfast to bring with us I do really appreciated that. I liked the room, very comfortable with this TV coin (210). It was clean and tv worked perfectly, that is not that usual for hotels in Sofia. Nice place for breakfast pleasant.

The hall is very cold. They didn't give us a normal bed for the kid. We had a sofa but she couldn't sleep there as she fall down as soon as se turn around. Not everything at breakfast was fresh. Coffe I didn't like. They didn't charge our room second day with coffee and water. They told me that is only for welcome but I think for this price they can do it.

The hotel is located a relatively long distance from the city centre but there is a metro station very close . The rooms are comfortable the beds are big, and there are free welcome goods (water coffee tea). The internet is acceptable. Very positive also the free parking . Worth mentioning the breakfast which was amazing

Although the cost of the stay was paid in booking.com by mistake in the reception I was charged again. Of course it was corrected after 3 days.

Clean rooms Relative new furniture Free car parking is avaliable

Lefts are very small ; they can take the luggage trolly, which should be kept standing so it can pass No staff to help in luggage Check-in time was bad One person was available to check in, and there was a group coming to check in at the same time, so it was delayed On check-in, they didn't inform us about the location and timing of breakfast, so we have to ask No free latr checkout Every hour will cost you 10 leva Despite I paid upon booking On check out, they ask for extra city tax Inside rooms telephone are not working Free coffee and water were not replaced by housekeeping the next day Apart from that, it is near the expo center. The location is not very attractive so if you are coming for tourism you will not enjoy the location except of you have car with you

Hotel is well maintained. Rooms are spacious, bathroom too. Bed was very comfortable. A lot to choose from and very tasty food for breakfast. Conveniently located 5-minutes' walk from metro that takes you to the city centre and the airport in minutes.

We were located on the 9th floor and all the time we could hear humming noise probably from outdoor air conditioning units. If you don't like those background noises, pick a lower floor.

The staff were super friendly and really helpful. The location is spot on, right next to the metro station, with easy access to the city centre and many POI. Also, within a short drive to the airport. Breakfast was amazing, and the restaurant (FOREGO was the name....I think) offers delicious meals on very resinoable prices and comfort. When the weather is nice and warm, there is an amazing back garden. If you have kids, there is some kids area where they can play and entertain.

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Nice and clean hotel. Perfect location and free parking. Staff are really polite and breakfast is excellent.

I had arranged a transfer from the airport, but the driver didn’t show up. Fortunately, taking the underground was easy enough and getting to the hotel was very easy. There were no towels left in the room. I guess someone had forgotten to do this. I had my own towel, so this was not a big problem either.

Room was spacious. The kids liked it and it was a safe place to park the car during our travel

In general clean, but the bathrooms had some mold in the corners :( Also, the windows were stained by previous guests and nobody took action to clean them. There is not much of a view to speak of, the surroundings are a not-maintained jungle. Gives a contrast with the technology park across the street. Our and the other family's card was not letting us back into the room after breakfast. We found that a strange coincidence.