The whole property was beautiful. On arrival we were helped with our luggage by the staff at the entrance. On entering the lobby, we were impressed with the decor (and the beautiful smell). The staff on reception were efficient when checking us in. The room was lovely, especially 2 balconies. The bed, albeit a little hard, was comfortable. The shower always had hot water, and the products were replenished daily. Lots of storage. We used the gym, which was more than adequate with excellent machines, and towels and water provided. We did not use the swimming pool. However, it appeared well maintained with towels and seating available. It's a great location and easy to either walk or get tuk tuks to any location. The security was good, and the staff was always attentive when we returned each day. Housekeeping replenished water, towels, and coffee/milk and came in daily. Disappointed that we couldn't extend our stay and that we had to move hotels due to being full.

Certainly not a big issue. However, I would prefer plain coffee rather than coffee/milk mix. Slippers would be a nice touch to go with the bathrobes.

Comfortable apartment with well equipped kitchen, on the 9th floor with view on the Botumvatey monastery below and further on the royal palace. Great indoor pool for relaxing. Everything excellent except...

...improper use of the refrigerator, part of the apartment with kitchen use that we had rented. We found it complimentary water and beer. We consumed them and then used the refrigerator as obvious for our personal use, but water and beer were offered back to us. Very nice and kind, but finally at check out these supplies were made to us pay, without any different notice, at four times the price compared to the 7/11 market 100 m away. It's a shame to compromise in this way an accommodation rented as independent, otherwise perfect. So, please be careful with the complimentary gifts. And be careful of the repeated offers of transfers to the airport always at a price more than three times higher than the taxis contacted personally. It seems to be manager's style.

A lovely hotel within walking distance of Royal Palace , Independence Monument and a 10 min walk ( 2 min Tuk Tuk to Bassac Street / Lane for drinks and food . We had a two bed family suite which had everything you required and ample space for our 2-3 days in Phnom Penh . Indoor pool area is very well appointed and relaxing we did use the really nice outdoor pool at there sister hotel 5 min away on two afternoons . Breakfast was decent and adequate for our stay

location is down a small road some people might get put off about going out late but this was never an issue , Phnom penh is a very comfortable city to walk around at any time of day

We had a Premier Double Room with Temple View (see photos) and it was perfect! Huge apartment style room, with kitchen, lounge with a great sofa, dining area, desk, bathroom, and fantastic bedroom with the super comfiest bed. Staff were very friendly and helpful, my partner was ill during our 6 days in Phnom Penh (3 nights at this stay) and they kindly allowed me to take bread and bananas from breakfast buffet for him. I used the lovely pool and gym, both really nice. I would certainly stay here again if we were ever back in the city. There was an enormous fireworks display on our last night and we saw the whole show from our room 🥰

Love the hotel very much so beautifully decorate and most importantly it was very clean and quiet. Room is very spacious and clean . Staff was friendly and helpful . Always put a smile and making sure that you are well take care .The pool was mesmerizing , beautiful indoor swimming pool for those who love massage , their khamer Massage was very good indeed , price reasonable too

Nothing - Everything was prefect !!! There are nothing for me to be unhappy about - Would say it's almost to perfection . 10 out 10 Perfect !!!!

Exceptional quality hotel. The staff were so friendly and helpful, we spent a lot of time using the facilities at the sister hotel The Resort and this was a great bonus. We were treated extremely well by the staff in both hotels, Sopat (food and beverage manager) was so professional and went out of his way to make sure that we had anything that we wanted and always made a point of coming over to see us whenever we were around. Bo (security guy who tried to teach us Cambodian) was very patient with our efforts. Chor, Death, Bootie. The list is endless and we have never known such amazing customer service. Nothing was too much trouble for any of the staff. The food was excellent at both hotels with a great variety. The pool was lovely. Everywhere was exceptionally clean. I cannot recommend this hotel highly enough.

Thoroughly enjoyed my experience here! The staff were wonderfully kind and helpful. The location was great, tucked away on a relatively quiet street. I had a beautiful suite, it felt very grand, gorgeous big bed, spacious bathroom, cute little balcony and a nice view. The pool area was very pretty although being inside I didn't spend as much time there as I would if it was outdoors (although I believe there is a sister property with an outdoor pool which guests have access to). Would highly recommend this hotel for a Phnom Penh stay.

A French style hotel located on street 264 and is in a fantastic location in the heart of the city. Facing the Wat Botum Vatey complex, which is one of the most sacred pagodas in the Kingdom of Cambodia. Only 5 minutes from the Royal Palace and within easy access of the city’s attraction areas such as Independence Monument, National Museum, Riverside promenade and a short tuktuk ride to Central Market. We stayed for the whole of November 2023 to enjoy the Independence Day celebrations at the beginning of the month and the 3 day Water Festival at the end of the month. November is an excellent month to visit Phnom Penh for activities and weather. Keo on reception was brilliant with very good English and always a beautiful smile. The hotel has a great restaurant which is open from breakfast through to dinner. The quality of the food is excellent. We had dinner on a number of occasions with a different choice each meal each time and we couldn't fault it. Suite 704 on the 7th floor with balcony facing Wat Botum was ideal and very spacious. Large bathroom, kitchen, very large king size bed and seating area. There is a sister hotel called the Palace Gate Hotel and Resort which is closer to the front of the Royal Palace on street 240 just across the Friendship square, where you can also use their facilities including an outdoor pool if you are looking for a tan. Just ask reception. When you get a tuktuk or taxi back to the hotel remember to say Palace Gate Hotel Street 264 otherwise they will probably take you to the wrong one. This was an excellent stay in an excellent hotel at an excellent price We will be back.

The indoor pool area was a little too warm and humid

A very nice and solid hotel in a colonial-style building. The outstandingly friendly service, perfect location near the Royal Palace. Just 10 min by walk to the Royal Palace and river, 3-4 min by tuk-tuk. Spacious rooms, and very comfy beds. We got upgraded and enjoyed two bedrooms and a kitchen. Super breakfast with a lot of choices. They even had vegan milk which is not common in other hotels. Also very quick room service. Was convinient to leave a child to hotel room and she was able to order a food meanwhile we were out. The hotel had a cosy inside pool with a gym. Maybe not convenient for children, but for me was a brilliant swim. The lobby has a strong lemongrass smell which was a bit strong for my taste, but pleasant. It was lovely that the staff welcomed us whenever we arrived at the front door by grab or tuk-tuk. Also very quiet and we had good sleep in that hotel. Lot of TV channels- one night we just watched local TV channels - very entertaining:) Sadly didnt have time to try spa.

I enjoyed the stay very much and recommend this place. Btw, there are two hotels with very similar names. It's good to confirm to taxi drivers that this is a Residence, not a Resort. There was no view from the terrace as we were on the 3d Floor, just over the roof. However, it was hot outside and we would not have used it anyway. Even with a great view.

Exceptional Stay with Stunning Views and Outstanding Service! I recently stayed at Palace Gate Hotel & Residence By EHM and was thoroughly impressed with the experience. The room was incredibly spacious, providing a perfect balance of comfort and luxury. The highlight was undoubtedly the breathtaking view overlooking the temple and the beautifully maintained garden—it was a serene and picturesque sight to wake up to every day. The staff were another standout aspect of my stay.