We stayed in this hotel for 3 nights and really enjoyed it. The staff were all very welcoming, friendly and helpful. Our room was clean and the bed was really comfortable. Breakfast was included and there was a large choice with eggs cooked to order. (They also provided us with breakfast to take with us when we left early to see the sunrise at Angkor Wat which we appreciated). We ate lunch in the hotel a couple of times and the food was freshly cooked and tasty. The saltwater pool was clean and beach towels were provided on the sunbeds. It's situated in a quiet location a short ride in a tuktuk to the centre of Siem Reap - the hotel has its own drivers and the trip cost $3 each way - each of the drivers we used made arrangements to collect us for our return journey. We would stay here again.

Definitely the staff. They are friendly, courteous, attentive, and very helpful. We'd like to compliment two staff in particular; Visal and Sri Pech, from front office. They went all out of their ways to help us complete our journey. Besides the staff, the cleanliness of the hotel from lobby, dinning room, to our room. The pool was amazingly large for hotel this size. Buffet breakfast was plentiful. The wait staff were very attentive. Wifi is strong.

The hotel is a bit out of town. But Grab tuk-tuk can easily be called. And there always tuk-tuk in front of the hotel.

Sakmut is a great boutique hotel outside the noise of the center of Siem Reap. The service was EXCELLENT. We went on our honeymoon and we cannot ask for more. They arranged a honeymoon set up for us and also made sure in every moment that we were happy with our stay. The pool was great and refreshing and the rooms were clean and comfortable. The massage services were awesome as well.

The hotel facilities are lacking maintenance, it looks like prior to the pandemic this hotel was a real gem. It's understandable after 2 years of not getting any tourism.

We really appreciated the hospitality from the staff at Sakmut Resort and Spa. They were helpful in every way including booking tuk tuks, tours, and getting us tickets for the Phare Circus. One evening, they even helped us order pizza delivery from a neighboring restaurant. They were genuinely kind and willing to go above and beyond to help us. The rooms were also comfortable and clean. The pool is very beautiful and we swam several times.

The rooftop restaurant/bar did not appear open while we were there. That could be a nice spot for sunset drinks with a view.

The hotel and staff were exceptionally accommodating. We had to change our travel plans and even though our booking was not changeable, they accommodated our change request without hesitation. The staff at the hotel was also very nice. The facilities are clean and the pool is very nice, too. For the sunrise tours that usually start at 4AM in the morning, the team prepared a nice takeaway breakfast. The bathroom is nice with a spacious bathtub. The value for money was exceptionally good.

Location requires tuck-tuck/taxi to go to Siem Reap walking street (super cheap and easily available).

Delicious buffet breakfast

Shower drainage was quite slow causing slight flooding in bathroom.

Spectacular pool and amenities. Great spa on property, good breakfast and excellent tuk-tuk drivers!

Nothing!

Location, staff, bed, food, EVERYTHING was amazing! The staff were especially kind and accommodating. The price was really good. The pool was very nice, and it was really great to be able to just walk out from our porch into the pool.

If you want to do the tourist things, it might be cheaper to find your own Tuktuk driver on the streets of Siem Reap. One of them was offering us $5 for a whole day of travelling through Angkor Wat and other temples. I think the hotel charged $15 or $20 for a whole day. So just be aware of that.

This hotel and their service were our most magnificent place in Cambodia. The hotel are is stunning, quite but for Siem Reap just perfect. The rooms are clean, comfortable and with great equipment. The pool and breakfast speak for themselves and the warm greetings and overall caretakers experience made our stay a 12/10. We want to recommend this place to anyone, who is looking for a small luxury hotel with affordable prices. Well done, Sakmut Team, we will be back!

Oh we loved our stay at this friendly, clean, efficient and welcoming hotel. The staff made our stay memorable. We booked five nights. Leaving this heaven was tearful. Our room was decided into three parts: a spacious balcony, a bathroom with bath and shower and a sleeping part. Just wonderful. Cleaning service was very efficient. Mattrases promised a good night's sleep and the room was quiet and dark at night. Breakfast came with an ordering menu: bread, a set of choice and a fruit platter.

We expected a blue coloured swimming pool. Unfortunately, it was green due to heave rain earlier in the month. The quality was stil good according to measurements.