The property is very clean and updated amenities

The distance is a little bit out of pub street but the property offers free one way tuk tuk rides from 5-8 which made up for the distance, we would stay there again. It’s not a far ride, 4 minutes.

All staff were attentive, considerate, accommodating, keen to help in every way and had a genuine interest in making our stay special. I would thoroughly recommend this hotel to potential visitors to Siem Reap. We were upgraded to a fabulous room with its own private pool. The accommodation was kept clean and tidy by housekeeping.On arrival, the desk staff were professional, approachable, knowledgeable and courteous. My wife and I were very impressed with the way in which the hotel was run. Everybody knew what they had to do and all worked together to ensure that the mood of the hotel and guests was met consistently. We both hope to be able to return to Cambodia and stay at this hotel again. We were able to relax, knowing that anything we requested would be addressed with a smile.... Thank you for making our stay memorable, my wife was sad to leave.....

From the beginning, the staff were very helpful to provide information and guidance over emails to help us plan our visit. Hotel provide taxi or tuk-tuk services at short notice which were very convenient. Prior to arrival, we booked our tours for Angkor Wat complex via the hotel. It was very convenient and not expensive at all. We were super happy also with the services of the English guide and the taxi driver, they were knowledgeable and always took care of our preferences. We were upgraded to the bigger room and it was spacious, airy and comfortable. Good food and drink options including daily Happy Hour free drinks!!

The location is in the suburban area so you need a taxi or tuk-tuk to go to the main city area (about 15 min drive). If you just go out and take a walk, there isn't much around the locality. A bit dusty due to the surrounding suburban environment.

Metta Residency is an amazing property, beautifully and aesthetically designed. The rooms were absolutely gorgeous, making this hotel probably our most favorite one. A special appreciation goes to Mr. Andy at the reception, who not only upgraded our room for free but also assisted us in getting a scooter and guided us on everything from the beginning. The breakfast was also amazing, and the staff is incredibly loving and welcoming. They offer fantastic deals on beverages and food, adding to the overall experience. The pool is beautiful and clean, making for a perfect relaxing spot. Overall, Metta Residency provides an exceptional stay with top-notch service and amenities.

This hotel is heaven on earth! We initially booked 4 nights, but decided to extend our stay because we fell in love with the place. The service is exceptional. Every staff member is constantly smiling and eager to help with anything. They genuinely care about your comfort and make sure you have everything you need. The food in the restaurant is excellent, we had enough time to try all the dishes and they were all simply amazing. The grounds were beautifully maintained, and the spa was outstanding, offering professional massages that left us feeling completely refreshed after a long morning visiting the temples. We stayed at the villa with private pool, which provided the perfect stay. It's secluded and a bit away from the main pool, perfect if you like privacy. From collection to drop-off, every detail was well taken care of, making our experience truly memorable. Big thank you to the amazing staff at Metta, you are superstars!

- The staff were extremely kind and very helpful. They were eager to explain how they could help us make the best of our stay but not in a pushy way at all. - The rooms and amenities were beautiful. The pool and garden are a true peaceful haven. - The breakfast buffet and bar is very good. We did not have dinner here but we can assume it is also good! - My partner had an aromatherapy massage and said it was amazing. - They can help arrange many tours of the temples

Nothing. It exceeded our expectations in many ways, we even extended our stay.

This is truly one of the best hotels I’ve ever stayed at throughout my travels. From start to finish, the entire staff went above and beyond to ensure we had an exceptional stay. Particularly big thanks to Andy who was always taking care of our needs. They welcomed us with warm smiles, upgraded our room, and enhanced our experience with complimentary drink vouchers, free tuk-tuk rides, and a 50% discount on massages and food. The breakfast was outstanding, featuring a variety of healthy and high-quality options. We thoroughly enjoyed every moment here, from the spa to the laundry service and more. The hotel’s lush green garden and stunning views added to the charm of this wonderful place.

This is a truly beautiful hotel, the room was large and spacious and there was real attention to detail. The real stars were the staff who went and above and beyond, extremely polite and friendly and really did their best. Location isn't far from Angkor Watt either. The pool and free massage was great, and they offered free drinks every day!

We did have one or two issues that normally would hit this review quite hard, but they really did so much to fix our problems that I'm not even going to complain about it. Sometimes things happen or get missed, but their aim to immediately make it right really made up for it.

As soon as we walked into Metta it felt like paradise. The pool area and the staff are what really sell this hotel. Our room was very big although I would say it's more of a 4* than a 5*. We enjoyed the daily complimentary drinks during Happy Hour and the breakfast selection was great. We also had a very relaxing spa package and the price was very reasonable.

We had a few issues during our stay but as soon as we notified the manager they were so apologetic and went out of their way to ensure we had a great rest of our stay. A huge thank you to the manager at the front desk who organised a complimentary tuk tuk for me for when I was leaving.

Perfect, peaceful location, 10minutes by tuktuk to the centre of town. Very relaxing atmosphere to come back to after long days on tours of Siam Reap and Temples. Staff helpful in arranging tours and tuktuk rides with Mr Kong very reasonable, he also gave us information about the places we could see Pool setting lovely, clean with all facilities as described. We had a ground floor poolside room which had ample space and large bathroom