Proper hotel with a large pool and gym. Very nice property. We had a big, lovely room on the ground floor, with a four-poster bed. On the last night we asked to switch rooms as it was new years eve and I was sick, so wanted to rest. They kindly moved us to another room. Great breakfast.

While the property is great, it does seem to be on the older side and seems to have had its heyday back in the day. The rooms could use an updrage, including with more charging points (could not charge our phones next to our beds) and just a bit of a revamp to keep it up-to-date, including in terms of aesthetics (without losing its personality) and functionality.

- staff welcoming and warming, - the swimming pool (except the music, over and over the same in a loop), - decoration of lobby and room, - size of the room

- breakfast ; not many options (eggs, rice and soup), - central AC : when someone smoke in his room we smell it through the ventilation (lived). By the way, cigarette in the room is becoming a big problem in asia since a few years, particularly from people coming from a country….

The staff made this hotel one of the reception staff went above and beyond for us (we didn’t write down her full name but it had “sun” in it) she saw my friend and I looking at brochures and immediately came round sat with us asked us what we were looking for made excellent recommendations for tours and then organised them for us even late at night for next day. She was honestly wonderful. The hotel also organised an excellent driver for us Pintin who took us around the Big tour loop and Banteay Srei, he pointed out loads of the local sites and never rushed us around.

The shower in the room really needed to be replaced as half the spray jets were blocked.

Room was lovely and quiet. A little dated but it is so central that I don't think it matters. Comfy bed, good towels and bedding, clean. More power points than other hotels I have stayed in, so easily able to charge gadgets. Staff very kind and helpful. Happy to help with bookings, transport, etc. They organised my car to the airport. Massage was not expensive and very good - Khmer Traditional Massage. Cocktails are good and not expensive. I always appreciate a hotel that makes omelettes to order in the morning.

It is now the off season, so not many people staying, so not much atmosphere to the place. But I enjoyed it.

This is a beautiful hotel with wonderful staff. The lobby is gorgeous and the pool is fabulous! I loved my balcony in my room and sat out there every evening. Location is good, not too far from Pub Street.

My bed was too hard and it made my hips hurt. I know harder beds appeal to people from some countries, but it would be great to have an option for soft beds in some of the rooms, or maybe offer a mattress topper on request. Otherwise everything was great and I really enjoyed my stay.

everything was 1st class from arriving and checking in, all the staff make you feel very welcome , always smiling always very polite, and willing to go that extra step to make your stay a great one. Also the location was fantastic for me, only a 10 minute straight line walk , to the main strip of pub street and cheers street. Must say a big thank you to the young man who worked on the pool bar, had many long enjoyable conversations with, while having a long cool drink, and food before leaving for the night life..

Having to leave and come home

I stayed at this hotel on my previous visit to Siem Reap in 2013 and really loved it! It was livelier then because the lobby was full of guests and featured a young lady in traditional costume playing a Cambodian Xylophone. The property closed during the lockdown and reopened only in April 2023. It has very few employees and guests now, so there is a perceptible drop in the general vibe and energy. But the team is still top notch at what they do, and show admirable warmth and kindess to all guests. The rooms are generous in size with beautiful wooden floors. There is a bathtub and separate walk-in shower in the bathroom. The centerpiece of the property is its beautiful pool (the jacuzzi no longer works now - I hope they get it up and running again soon). I had a fantastic oil massage in the spa. The breakfast buffet is good now but should get better soon. The hotel arranged our temple tour and airport transfers and also has a cooking class, which we were not able to take due to time constraint. Near the hotel is the (small-ish) Made in Cambodia Market and the superb Cafe Indochine. Pub Street is about 800 meters or a short tuktuk ride. I would stay at this property again on my next visit to Siem Reap.

Because of the garden setting, we encountered a few mosquitos on certain nights inside our room and on the balcony. Maybe a mosquito repellant would be a good idea to offer guests.

It is a big hotel with nice rooms. The breakfast was good with an egg and noodle soup station. Breakfast choice was good. The pool is big and warmer than average. The courtyard was big and had a bit of a jungle feeling. We took the local cuisine cooking class and it was well organized with a lot of people taking care of us for the private cooking which was not that expensive. They also helped us organize a taxi transfer to Kampot.

There were so little customers and that felt a bit in the service. Especially at the poolside bar. A single drink took ages and the staff didn't know much about what they had on the menu.

The staff here are excellent, very friendly and helpful! Also very responsive on their email. I booked an airport pick up and my flight was cancelled and they emailed very promptly to change. The pool here is beautiful! After I checked out I was able to shower etc in the spa area which was great as I had a late flight. My room was lovely! Great air con, hair dryer and safety deposit box. I had a pool view room with a balcony. I was only here for one night and did a sunrise Angkor Wat tour but the hotel gave me a packed breakfast which was great as well as letting me have the room until I returned so I could have a quick freshen up. Only 10 minutes walk on a main road (well lit and good footpath) to Pub Street.

As other reviews said it is a little run down in places, lots of the sunbeds didn’t have umbrellas or didn’t work. The jacuzzi section in the spa wasn’t running - and didn’t look like it had in a while.

Nice size balcony, handy when it's raining but you like outside space, room very large. Pool was a fair size with a steam room and sauna included in the price. Breakfast was a well stocked buffet. Good location for Angor Wat, booked a few trips through TripAdvisor when we got there and worked well. A 5-10 minute walk to Pub street and restaurants

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