I liked that it was close to the airport and that there was a shuttle available every half hour 24 hours a day and that I was able to leave my car in the parking lot while I was away. Starting at 6am, breakfast with a variety of food from all four food groups and beverage (coffee, tea, juice, milk). Also the little market where you could buy snacks and frozen dinners when the restaurant next door is not open. Staff was knowledgeable and very friendly. One of the cleaners even helped me steer my luggage cart around the corner!

We found all the staff to be exceptionally friendly and helpful. They made us feel welcome more than in any other hotel we've stayed in. I also liked the free breakfast. It was nice there were hot choices and there was a nice variety. We also really enjoyed the pool and hot tub and the free shuttle to the airport was fantastic! Also nice to have sundry store onsite though items were a little pricey. We would definitely stay there again.

Only flaw was locking the bathroom door. The door went off track and I would have gotten stuck in there if I didn't have someone on the other side to get it back on track so I could open it. Also, sundry items in little store were pricey.

It is nice hotel near airport with excellent free shuttle to and from airport! There is possibility of free breakfast and they have a small wending shop too. Our Room was well equipped and the Lobby was good. We loved the notice about not smoking or you pay 500 USD 👌👍 From our window we saw nice encounter between a Rabbit and a chickmunk or beaver

Approach Road has a bit odd winding course, no swimming pool. Room was not recharged with toiletries and bins cleaning was not done the next day of our check in. Some towels were too old with threads hanging but we liked there notice to help protecting the environment by not charging bed sheets before 3rd day. The front desk staff can better be multi cultural (I noted mostly Chinese), and at checkin they should ask if you are Wyndham loyalty program member. Their lifts are slow and have repeated noisy alarming sounds. Their check out time is 11am and to stay up to 1pm we paid extra 25 Dollars. As check in is at 3pm check out can be allowed at 12 noon or 1pm for the Wyndham reward members.

We stayed at the Wingate by Wyndham last year and we were quite pleased. When we came back this year the staff upgraded us. We were in a lovely suite. Wish we had more time to stay. Unfortunately it was only overnight. I did book for our stay on the way back. I'm very glad that I did.

The facilities , and staff were fantastic, however, I did create a Wyndham points account for myself last year when we stayed, and I can't seem to access it. I'm not sure whether I have been mistaken with my email. I've tried both emails that I have and so I have been unable to recover my password. I'm not sure who to call to get advice for this. I don't want to miss out on points. I have points from last year. I also have points from last summer. I stayed at a Ramada by Wyndham hotel in Fredericton in August. I was quite disappointed with the facilities there. I was compensated with 500 points that I haven't been able to check on. Any help I can get would be very appreciated. I haven't been able to find a phone number to speak to anyone.

Arriving late after a long trip, a room and good bed are the best. That was all good.

What was really bad, was when we arrived at the airport, it was -19 and really windy. We called for the shuttle and was informed the 10;30 pm bus was full and the next one was 11 pm. Told to wait at pole number 37. We went outside around 10;20 and waited until 11pm. He did not come. I called the hotel and she checked it out and said he would be 5 minutes. He did not come, I called again and he arrived at 11:15. We were so cold. That is not good service. Where was he hanging out when he was told we were waiting. And if his last pick up was 10:30, why didn't he hustle back for us!!

Location close to the airport.

Shuttle service from the YYC airport to the hotel needs some improvement. While calling the hotel phone, they have an option to request the shuttle service. When I chose this option, it kept playing a recorded message mentioning how great the hotel is. This kept repeating for twenty minutes without any response from them. Next I called the reservation/front desk and informed about this issue. There was not a single apology from them and I was asked to wait for another thirty minutes to get their shuttle service. That is the best they could do. I found this very unprofessional.

The rooms where very comfortable. I asked for a top floor end of the hall and I actually got it. I have PTSD from my time overseas with the Canadian military and it makes it difficult to sleep. I jave been a Hampton Inns fan for the last decade but my last three stays they ignored my requests. The quality of the room, the imcorporation of my requests and the staff made it perfect.

If I could change one thing it would be the check in. I did the online but still had to go through the entire check in process. If there is going to be online check in I shoukd arrive show id and get my keys that are waiting for me.

I stayed at the hotel for one night. The room was large, clean, with a spacious bathroom. The beds were very comfortable and the linens were soft, I slept well. The breakfast was varied. Everyone found something to eat...drinks, yogurt, fruits, toast, bagels, omelette, delicious sausages, milk, cornflakes, nuts and raisins. The free shuttle helped me get from the airport and back in 10 minutes. I liked everything so much that I decided to book the hotel again after returning from Banff and relax here before a long flight. It was unexpectedly nice to be served in my native language. When I called the hotel to order a shuttle, the manager Evgeniy, hearing my weak English with a Slavic accent, offered me to switch to Russian or Ukrainian. This was what I needed. He met me at the airport and took me to the hotel, and also helped me figure out how to use bank cards for payment. Special thanks to him for this. Overall, I received great service, thanks again! Good luck in your development and many grateful clients! 🇨🇦 🇺🇦

I stayed at the hotel for one night. The room was large, clean, with a spacious bathroom. The beds were very comfortable and the linens were soft, I slept well. The breakfast was varied. Everyone found something to eat...drinks, yogurt, fruits, toast, bagels, omelette, delicious sausages, milk, cornflakes, nuts and raisins. The free shuttle helped me get from the airport and back in 10 minutes. I liked everything so much that I decided to book the hotel again after returning from Banff and relax here before a long flight. It was unexpectedly nice to be served in my native language. When I called the hotel to order a shuttle, the manager Evgeniy, hearing my weak English with a Slavic accent, offered me to switch to Russian or Ukrainian. This was what I needed. He met me at the airport and took me to the hotel, and also helped me figure out how to use bank cards for payment. Special thanks to him for this. Overall, I received great service, thanks again! Good luck in your development and many grateful clients! 🇺🇦 🇨🇦

I found this a very good hotel. Good things - check-in, check-out, room quality and size, good bed, good room bathroom, work desk, breakfast, price, cleanliness, staff were good too, close to airport, free shuttle.. it has all of the things that I want in a hotel.

shuttle pickup - I could not get hold of anyone to ask for the shuttle. numerous calls to automated phone numbers and not to a real person. it was cold outside waiting for the shuttle. 2 ladies also very cold, waiting for the shuttle said it went by without stopping. Hot water - took so long to get hot I finally started my shower with luke warm water.. the water eventually warmed up and was OK.