Nice location. Room was comfortable. Great views.

Cafe and atmosphere were disappointing. The cafe was just morning counter service. No evening wine or drinks as described on the website. No fire in the fireplace. I had envisioned a nice cocktail sitting by the fire. Didn’t happen. The place had no life.

We really enjoyed the downstairs lounge as it gave us a place to hang out with family who live in the area during our brief stay. Access to the hotel and room via security codes was easy and convenient. The room with loft was cozy and worked well for myself and the kids and the pullout was comfortable enough! The hostess prepared a special gluten free yoghurt/fruit cup for my daughter at breakfast. Ski rentals from nearby GearUp in Canmore also worked well (car required).

Our stay was mostly good! More gluten free options at the cafe would be great. The contactless coming and going is super convenient, but also felt a bit weird without some sort of welcome or host greeting to confirm we were in the right place when checking in! The key codes were buried in a rather long email so might be good to have that clearly highlighted or in its own dedicated communication.

The location was great, and the room was really nice and comfortable for a one-night stay. We were very close to the local hikes and just outside of the main town. They provided free cookies and coffee and even offered free bear spray for the duration of our stay. We weren’t able to eat at the cafe because we left too early in the morning, but it looked like they offered some good options. Also, the bathroom products smelled great.

They offered us bear spray, but then no one was available when we arrived to get the bear spray. Not a big deal, but that was really the only negative thing I can say about our stay.

Clean room, minimal interaction with staff ( I enjoyed). Complimentary cookies, water jug available. Comfortable bed, nice accents - chandelier and blankets are nice touch.

Phone would not consistently stay connected to wifi. Had to use cellular data the entire stay. Remote for tv had to be positioned a certain way in order to use it and even then was not consistent. No one was ever manning the cafe downstairs for my entire 2 day stay so I had to go elsewhere.

The three-bedroom apartment suite blew away our expectations. Shared between five friends, this gave us plenty of space, with three simple but comfortable bedrooms, three washrooms, a full kitchen with stove, fridge, dishwasher, and microwave, a large dining space and a great living room for lounging. Parking was readily available, access to the suite was just inside the main doors, and stepping out into the lobby, you were right in line for the cafe with some delicious coffees for the morning. The space was well-appointed, fully stocked for a comfortable stay, and very clean. WiFi access was strong, with two TV rooms (the lower of which had a fold-out couch, so this place could comfortably sleep eight people), and access to the basement common lounge with board games and a pool table. This was a wonderful space to spend the weekend!

We had a few issues that, when brought up to management, were handled quickly and met all expectations. Nothing outstanding that would be worth mentioning here. If you want something to nitpick about, there were a few spaces where the laminate flooring was showing small gaps. It should also be noted that two of the bedrooms and one of the washrooms are down a set of stairs, so if mobility is an issue you might want to claim the master suite on the main floor.

Roomy family suite with 2 1/2 baths. All beds are very comfortable except the sofa sleeper, but those are usually not that comfortable. Kitchen was well equipped. Great having washer and dryer with laundry detergent provided in the unit. Frig has an icemaker but ice machine is right outside the lower level entrance as well as the game room with a pool table, sitting area, and board games. Great place to relax with a large group after long days of hiking and other activities. We enjoyed the quite less congested Canmore area and it is a short 15/20 min drive to Banff.

Smoke detector is too sensitive. They warn you to use the fan while cooking. Had no issue until the last day and we set off the fire alarm simply by using a hair dryer/styler in the master bathroom. No smoke, just odor from curling iron set it off.

Everything!!! First time I ever dealt with faceless check in and check out. Thought I would have issues but the emails were very thorough and it was simple. Exactly what we needed as we had to leave so early. Also an amazing pizza joint in walking distance from site - shout out to the Red Rock Pizza.

The only glitch we had was the batteries for the remote died. We could have called the staff, and I’m sure they would have come quickly, but we chose to unplug it.; it was late in the evening. Certainly nothing that would stop us from coming here again.

We rented the family suite. It has everything we needed. FYI, there is nothing in the pantry so if you need to cook, you need to purchase everything. The location is great. It’s very close to downtown Canmore, close to many stores around. It’s about 20 minutes drive from Banff. My family didn’t mind the drive because the view is just breathtaking. The suite itself is very clean. There are two living rooms and two TVs so everyone can spread out. We hardly spend much time there except to eat breakfast and sleep. There is a restaurant right outside our suite so if you don’t want to go out, food can be delivered right to your room. Overall, 10/10! I highly recommend!!!!!

The staff were super friendly and really helpful. Made a really good breakfast and coffee. The rooms were great and we felt right at home. A brilliant position close to great restaurants and local food and a great walking distance to the town centre. Thank you to your team for making us feel so welcome and relaxed. We really enjoyed our stay with you.

The only thing we can think that could have been a bit better was the light in our room but to be honest it wasn't a deal breaker.

Everything was perfect. There’s nothing that I didn’t like about our room. The interior is beautiful with super nice staff. There was a good view from the room. We had to park our car til 6 pm in the property as we were on a tour the same as we checked in and they kindly let us. There’s this very cute and cozy game room where it is perfect for you and your partner pr friends to play and enjoy yourself.

It could be a bit cheaper.