Most of the staff were friendly and helpful, especially the Portuguese person working the day shift! She was nice and welcoming! I also appreciated the welcome note left by the person cleaning the room. The staff is what gives this place a higher rating.

The room initially lacked a mini-fridge, but it was quickly sorted. There was no Wi-Fi in the room despite late-night hours of troubleshooting with staff and the call centre. I had to rely on my mobile data, which was frustrating. Otherwise, the stay was fine.

The room was quite old and nothing fancy, but it was very spacious and had everything we needed. I was really impressed by the cleanliness (and it's hard to impress me because I worked in hospitality before, so I know where to look). I can say the housekeeping staff does a really great job. Also, the receptionists were very nice and helpful. However, I didn't like the view from the window—it was just a concrete wall and a parking lot. Overall, it was great value for money. I wouldn’t stay here for my honeymoon, but for a casual trip, it was perfect.

the location was great and the room was spacious.

the parking could be a real nightmare at times. there seemed to be only one level for guests and that was only 7 odd spaces and then the rest were numbered but it wasn't explained what these numbered spaces were and we seen other people parking in them and then going into the hotel. it also wasn't explained what you were to do if you didn't get a space since you've already paid for parking - one two occasions we went up and down the parking structure and only got one since someone left

Conveniently located for exploring downtown Edmonton. Numerous cafés, pubs and restaurants can be found in the immediate vicinity.

According to booking.com, parking is included. As a matter if fact, there is an adjoining garage, but it is 10$ per day - which is not expensive when compared to other parking in the vicinity, but still I think the description is slightly misleading in this context.

It was close to the event I went to and walking distance. My car was safe in your parking lot. So I didn't have to worry about driving around looking for parking space. That was great. Also, Cora's breakfast was right there. Great breakfast.

The water for a shower was cold. I had a cold shower. It would have been nice to have a warm shower. I know the weather is hot right now, summer months, but a cold shower is not the greatest. I actually wanted to have a bath, but I couldn't even do that.

The staff were all very friendly. Location second to none. We were a 15min walk to Roger’s place. Tons of restaurants within walking distance.

Honestly, it’s not even the hotel’s fault. But, because of it being located in downtown Edmonton (which is where you want to be for amenities within walking distance), there were a lot of homeless people. No one bothered us while we were walking, it is just somewhat unsettling.

The room was very comfortable and quiet. The staff were helpful. The water pressure and temperature in the shower was great!

I was not able to adjust the temperature though and found it to be a bit warm at night. There was a very bright light located just outside the window that the curtains did not quite block out, although this would not be the case with almost any other room.

Good location

Parking can be a little bit of a nightmare. There seems to only be one level for guests and it fills up fast and there is no explanation about what to do when it fills up. There was also not any extra plugs in the room so if you want to charge anything you have to take out a lamp or have it charging near the sink in the bathroom alcove. And there is no big main room light so this means your left with minimum lighting

The location was perfect for the sights we wanted to see and our visit to Rogers Place. Conveniently located to public transportation. The room was very nice, and the water pressure in the shower was great!

there was a bright light right outside our window at night. The view is a parking lot, but we weren't there for the view. The walls are a bit thin, so we could hear other guests.

No breakfast included or facilities offered. ie no pool, very small fitness center But my overall stay and the quality of the service and room was worth it. Location is good for downtown area, with safe parking and pleasant staff.

As someone who travels for business, it would be nice if there was a voucher for breakfast at Cora's diner or something similar. Fitness center is 1 treadmill. Would be great to see this updated with more to offer they're guests.