Nice amenities and good location

The breakfast was not enough for all the guests staying at the hotel and after 30 min it started there was only yogurt and butter left :(

I like the ambiance and most important is the breakfast it helps in time consuming , especially the guest is busy rushing in the morning that don't have time to order or go to nearest restaurant .

The cleanliness is good but not thoroughly because we found some kids' stuff under the sofa bed when we lift it to convert it into a bed, and not all dirty towels were changed, but over all is clean.Maybe they should check that everything is thoroughly clean ,fill and arrange before they leave the room .This is just a reminder for better improvement. Thank you for accommodating my family ,we still come back to this place one day .

Staff was amazing. We had an interaction with Anna, and she was so polite and respectful, eager to help. The underground parking place was specious and close to the elevators. Rooms are relatively specious and very clean. Some complementary water bottles were left at the room after housekeeping finish cleaning it. Breakfast staff did above and beyond so that nothing will miss and that all guests will leave the dining room full and satisfied. The hotel's location is great, in addition there is a big grocery shop down the street.

I didn't like like the shower at all, the stream is so weak and there is no hand-held shower head option. The shower floor has a "step" down to where the water drains to, my feet slipped into that lower part twice, unsafe, in my opinion. The TV in the rooms is big and its angle can be adjusted which is great! But when trying to watch YouTube it's not an easy task. You'll have to cast the YouTube app from your phone onto the TV and than the remote doesn't operate properly.. why couldn't it just have YouTube like every other smart TV?? Last, the matres was too soft and I woke up with back pain.

For the price, the room was a decent value. I have stayed in your similar properties before. I tend to like higher end lodging but sometimes location wins out. Hyatt does a good job with the actual room compared to the competition. The desk staff did a satisfactory job, were professional and friendly. The room was exceptionally clean. I used to work as a hotel manager.

Noise would have been a definite problem but I travel with earplugs. The noise did not seem like other rooms were being unreasonable, just that the sound insulation seemed poor. Most importantly, the free breakfast was so poor looking I just left and got a decent one elsewhere. Honestly, I probably would have been happier paying the same price with no breakfast included. I did not eat other meals at the restaurant as had not faith in the quality after seeing breakfast. At least that way, I would not have felt like I received a poor level of service as part of my stay.

Very clean, modern rooms. Comfortable beds and quite spacious bathroom (for a hotel room). It was my second time staying here and both stays were satisfactory. Breakfast is very convenient. Great selection, just make sure to come early. It does get busy and they're trying their best to keep up with the demand (they ran out of eggs 3 times during 30 minutes). Apparently there is an indoor pool with a hot tub somewhere in the hotel, but I haven't made it there yet. Hope to try next time.

The room was really nicely set up with a good working desk and a comfortable bed. the breakfast was actually pretty good - sometimes these free hotel breakfasts are a bit ... beige ... but this one was tasty with some good options. The location was close to where I needed to be but the view is kind of meh (looking south) and it is just off the main highway behind a strip mall. The north view overlooks the golf course so is probably much nicer.

nothing negative.

The room was comfortable, breakfasts and common spaces are excellent. Easy to get in and out of and location was convenient.

3 of the 4 nights the hotel was quiet. Our last night the adjoining room to our was occupied and with the tv on and people talking with raised voices until 11 made it hard to get to sleep.

The breakfast provided at the hotel was quite decent, which is expected for hotels of this type. They had a delightful assortment of breads, bagels, and spreads to choose from. One of the highlights was definitely the availability of a hot tub, adding to the overall enjoyment of our stay. Moreover, the hotel's downtown location made it incredibly convenient to move around and explore the area without any hassle. Overall, it was a pleasant experience!

We had a small hiccup during check-in, but it was resolved amicably. The rooms were not ready at check-in time and we had to wait for about 15-20 minutes in the lobby. They gave us drink and food vouchers as compensation.

Hotel is close to the mall. Underground parking available. Hot Breakfast included.

Charged extra for parking. Hotel is quite a distance from the water. No bathtub in room. Because we booked through a 3rd party site, I felt we were punished with our room assignment: my room was right across from the elevator & my in laws room was right next to the roof top bar. (Noisier area than most other rooms in the building).

Room was clean, bed was very comfortable. Some complaints would be that noise from other guests was very disturbing. Could hear guests above stomping around. Staff were friendly but not very helpful with questions and seemed distracted/unhappy. Location is okay, would recommend you have a car if staying here. Though uber was very accessible here. Free shuttle to airport was nice touch

Staff seemed distracted and unhappy. Would ask questions and get wrong information. Noise between floors an issue, bring good ear plugs