The close proximity of our room to the pool. We loved the pool. Very warm and restful environment. The wood paneling helps absorb the noise and is pleasing to look out at. Also the flowered court rooms and patio and gardens were just lovely.

The pillows were terribly lumpy. Room 110. They were all the same. Maby time for some new ones??

The room was large enough for a motorized wheelchair. We had to move things around, but that's a norm for us. The bed was comfortable and spacious. Smitty's was conveniently located within the building. I appreciate the automatic doors at the front entrance plus the exterior door to our room. It made loading up our gear easier. The shower chair is a must, which addressed safety in the washroom.

Many times able-bodied fail to realize that a slight ledge can be a safety hazard for people on wheelchairs. I actually fell afew times due to this oversight. Plus, heavy doors are hard to open without a companion, which I would like to open myself. The handicap room had a wedge in the doorway that I couldn't drive over, and the ramp from the parking lot was on a slight incline, which made me drive up leaning over to my right side. I had to rev up my small wheelchair to get up onto the sidewalk. This can be dangerous, especially if you can't stop on time before hitting a wall. I am speaking from experience, and hopefully, these oversights can be addressed.

The room is not massive, however, sufficient for two adults. Support staff was nice and proactive on keeping the property clean. The front desk took longer than usual for check-in. We had to wait for 15-20 minutes before we got the room keys. There is no charge for Parking and it is huge so one can always find parking space at any time of the day. Best part of the hotel is it's location. Near to highway & close for various eateries. Thanks for the service.

Size of the room. Paint for bathroom ceiling was falling. Rest is fine.

conveniently located at HWY but not loud, ground floor rooms with direct access to parking lot, convenient pool and fitness facilities, right across shopping mall, access to Kelowna town by car or bus but takes at LEAST 30 min., great food at the pub

noise of late incoming or early leaving passengers make in parking lot, or noise that animals of other people may make in the rooms, good for travel through, maybe less suited for a holiday in Kelowna

The room was comfortable, relatively quiet, and spacious. While I didn't use the "I forgot" service, I like the idea that I could easily get toiletries I needed from the front desk if I forgot anything. The ones already provided in the bathroom were all I actually needed. I also found the two restaurants on site to be excellent and very convenient.

I like a firmer pillow, but that's just my preference. The bed was very comfortable.

When I booked this hotel, I didn't realize it had a swimming pool, which my daughter absolutely loves. Personally, I really appreciate the hotel's location – it's basically at the center of the places I need to visit, making transportation extremely convenient. Moreover, there are several major supermarkets nearby, including Superstore, Walmart, and Save-on-Foods, so there's more than enough shopping options.

To be honest, at this price point, it's hard for me to dislike anything about this hotel. But if I had to nitpick, it would be that the hotel seems to have been around for a while, so the items in the room appear a bit dated. Of course, they are all sufficiently clean, just showing a bit signs of wear and tear.

Absolutely loved how bright and open concept the room was! Had two exit doors one to hallway and the other one directly outside great for letting the dogs go out for a pee and made unloading and loading our luggage quite easy. Exceptionally clean the front desk staff were also absolutely phenomenal at being warm and welcoming and answering any questions we had. Originally from Kelowna but everytime we visit for leisure, medical or business this is the go to hotel! Love that check in is noon. And that they offer pool, hot tub and fitness center!

That we had to leave to continue our travels :( beds were a little stiff but not a deal breaker

Easy to find plenty of parking. Helpful staff throughout. Pool onsite. Good breakfast onsite with sensible potions. Spacious fridge. Staff aware of request for disabled parking, and ensured that we had found the space.

No microwave or kettle in room. Restaurant not open in the evening, but the bar/pub was. Brown decor. Sound insulation could be better. Air conditioning/heating noisy.

The staff was terrific. It's close to several dining establishments. The bed was comfortable and the room was a good size.

The entire hotel is a little shabby, run down, and needs updating. The room had a lot of stains on the carpet, and needs a deep cleaning. The electrical hubs on the desk didn't work properly, and the outlet it was plugged into had a receptacle that didn't work. The fridge made an odd gurgling sound, so I had to unplug it at night. And the handle on the top drawer of the dresser fell off.

Wanted to stay near Mickie's pub because they had great entertainment playing there.looked on line and found an amazing price for the room at the Ramada. Great location. Had an early dinner in the pub, delicious food. Waitress reserved a table for us in a good spot to watch the entertainment. Room good size and beds very comfortable. Appreciated having a mini fridge.

There wasn't anything I didn't like. Everything was great, easy check-in.