The room was well appointed and very clean. The atrium and pool area is a lovely feature. The atrium restaurant was very good. The AC was quiet and worked very well! Loved the full balcony.

For the price point, the bathroom amenities could be refreshed daily and in room coffee offerings can definitely be better quality. The exterior could use some seating and garden area. Lack of functioning elevator was really annoying.

Friendly & helpful reception. Restaurant on the premises for evening meal & breakfast. Pool and Spa set in lovely gardens. Clean, comfortable bed and large room. Good location between the Canadian Rockies and Vancouver

Bit strict on taking ‘glass’ from the bar to our room. Difficult to assess the quality of the venue among a street full of gaudy commercial buildings. Wouldn’t have recognised this as being so good without it being recommended on the site.

The room was clean and the hallway we were in was fairly quiet but there were some kids running around yelling that we could hear down our corridor. The atrium was lovely but was mostly closed off to our use. We had hoped to be able to sit in there and read or use the light-filled space.

See above. Also, when you book a view of the creek, it is a creek that is inside the building. Albeit, a real live creek but still the view from our room was more of a view of the railing or wall over the creek. We could not see any water from our room. A bit of a weird room description.

The hotel is very clean and the beds were comfortable. Hot tub and pool hours are also very reasonable. Parking is adequate and staff are friendly.

The temperature in the room didn't get any cooler even if the thermostat was adjusted. I hope they do something about it if ever it is controlled centrally as a very warm room is not conducive for rest and sleep especially in the summer months.

Clean, good stuff. Great kitchen at the restaurant, not expensive as usually at hotels. Good quality coffee in the room. Buth supply good quality and was refilled on time.

Mattresses and pillows were not comfortable unfortunately. Air conditioning fan was too noisy, so it was not possible to sleep with it on. Buth room fan was too loud and not effective at all.

We had a large room overlooking the pool area. Hotel staff was friendly and helpful.

The hallways were long and had many turns. There was only one elevator and so we took the steps which were near our room. There should be another elevator. They restaurant prices were a little high, considering you could get the same kind of food next door at Mr. Mike's.

Staff were so lovely and friendly. Even though there was renovations happening it wasn’t loud or bothersome. Love all the greenery around the pool!

I didn’t know there was Reno’s going on. Even though it wasn’t disruptive, I wish the restaurant had been open.

Loved everything. We were given a free upgrade to the atrium and what a wonderful view from our room. The restaurant was really good service and food. Great location, right off the highway and beside a Mr. Mikes. Also has a Don Cherry Sports pub.

The pillows. I found them a bit lumpy.

The staff were so helpful and courteous. We showed up very late on Friday and they helped us get all our luggage to our rooms. They were more helpful than any other hotel we have been at. We are coming back Thanksgiving long weekend. Excellent customer service always pays off.

Great location, hospitable staff and comfortable rooms. The inner courtyard provided a tropical feel. We also enjoyed appies and drinks in the Don Cherry Bar.

We didn’t have working air conditioning in our room so it was a bit stuffy. In my opinion it was a bit overpriced.