Once we arrived in town, our personal plans changed. They staff was exceptionally helpful with a last minute booking there. They were very kind and we were happy there was availability last minute. We love staying here when we are in town, and absolutely love the continental breakfast they have to offer.

This time the beds for us were a little too soft. But perhaps next time we might just tell the front desk and see if we can change rooms if available. Other than that, the place is wonderful.

They allow check on early

The pool and hot tub were really dirty compared to when I was there last. Green slime on the tiles above water

The staff was amazing so friendly and helpful ,if you needed something or had a question they were right on top of it I love all the new updates since days in has taken over I was there in 2014 when it was still the colonial reminded me of a hotel from a horror movie but not now it's so bright beautiful smells nice in there..

I didn't like that you could not enter your room from the courtyard I did not like that stuff could enter your room daily to clean it up make the beds and take away the towels I did take this issue up with house clean and I was not aware I had to put a tag on my door to keep them out. The hot tub had yellow foam in it and looked very dirty the whole entire floor around the pool was wet there wasn't a dry spot to walk on which made it very dangerous and slippery. And the bathrooms down by the pool we're very dirty and the toilets were clogged.. even though inside the hotel felt safe the outside did not it's not in the best location in Saint John you had to worry about if your car was going to get broken into or vandalized ..

Cleanliness, nice staff, my room was studio, coffee/tea/hot chocolate/boiling water available 24/7. I liked the breakfast, except for the same omelettes and sausages repeated every day. The rest of the breakfast was fine: Philadelphia cheese, butter, yoghurts, milk, cream, fruit, honey and jam. I especially liked the quick pancakes👍🏻. There was a swimming pool, the cost of which was included in the stay, the reception provided pool towels. My kids and I loved going there every day of our stay.

For breakfast there were the same omelettes and sausages every day, the rest of the breakfast was fine. Sometimes the hallway stinks of cannabis smoke from guests, but we didn't have that smell in our room

Good breakfast in good location. The pool and hot tub were appreciated and the staff was helpful in resolving a problem. There are plenty of places to eat nearby, and it is close to the main route North and South.

We were in the West Wing which we learned allows dogs. An owner left what was a large loud dog in his room and it was across the hall barking non stop. Owner was located came back, cursed the dog out with loud profanity then left again, and dog started in again. I requested another room and was given the keys. Dog owner came back and dog quieted down and we didn't move. Next time we go there we will request room anyplace but West wing.

The breakfast was good with lots of options. Way better breakfast options that other hotels I’ve stayed at. I also loved that our room was pretty big, it didn’t feel too jam packed like some rooms. I liked that we had two doors, one into the hotel and also one to the parking lot.

The hot tub was really dirty. There was a build up of scum all around it. It wasn’t a super busy weekend we were there so we often had the pool area to ourselves, but it certainly could have used a proper cleaning.

Staff were very friendly. Breakfasts were great! Loved the patio off our room. Cleaning staff were wonderful. Fresh towels everyday, bed made and they will even change your sheets if you leave the card on your pillow. Tea coffee hot chocolate available all hours. In the bathroom it would be helpful if you had a shelf over the toilet. Lots of parking

Pool and hot tub need some tlc. Needs painting. Also one if the showers in pool area was missing a handle. Only 1 shower was working.

I've never been to SJ before so I realized this location isn't walking distance to Uptown at this time of year once I got there. My mistake. Staff were great and I was impressed with how clean the interior of the building is especially when you can tell from the outside it's an older building.

Hot tub was pretty foamy but still welcome after a long day of driving! Suggest telling guests at check-in that they need to ask for towels at the front desk for the pool so they know before getting into swim gear.

We had a very big room. The beds were comfortable. The breakfast did it's jog- omelette, bacon, sausages, pancakes, cereal, toast, coffee and juice

The windoww sills need a good cleaning. There was a collection of died fruit flies. Otherwise we were satisfied. The location is in an industrial setting however a short drive (less than 10mins) to the waterfront and old Saint-John.

The breakfast was fantastic- lots of choices, fresh hot food, good coffee. Staff was very friendly. Pool was good and I liked the long hours.

The room doors slam shut, which makes for a lot of noise and a big vibration. I’m wondering if the mechanisms can be adjusted, or maybe some felt bumpers could be added on the doorframes to lessen the noise.