- The room was big and comfortable, it had everything it needed. - Breakfast was great, good variety of food, waffles, not many vegetables. - The pool and a slide are great for kids, and the gym is available as well. - Convenient location close to the city center. - Room service was very attentive and provided extra towels by request.

A couple of nit-picky details: - Air conditioning could be better, but it didn't affect our stay. - The breakfast area could have more obvious instructions on how to use the waffle maker (I observed a few people struggling to figure out how to use it, myself included).

We lived in a king room with sofa at the 1st floor. It was a big, clean and great room, the sofa bed was big and comfortable, my son loved the sofa bed and the room. We arrived late on 1st day, almost all the restaurants in the city had closed. So we went to the hotel's restaurant, the Kiju's. The staff were VERY nice and friendly. The food were very good. The hotel is not in Sydney's downtown so the parking is free.

I would feel even better if the staff at reception desk smiled to me when we arrived in the hotel late and tired.

The staff were fabulous. The breakfast was very good! It was great to have access to a restaurant with really good food... we had supper there three times in three nights and were not disappointed once. The cleaning staff were friendly and accommodating. We were very happy with the room and the rest of the facilities. The bathroom was also very nice - we liked the shower and the layout.

There was an issue with the phone on my side of the bed. Every night around 3am it started to blink (a red light would come on indicating that there was a message on there) which was disturbing as well as distressing. I hit #337 and our room number to get rid of the blinking light but it was still bothersome.

Love the breakfast and the variety of breakfast foods.

The coldness of the pool and where there wasn't pool towels stocked up there, we had to go to the front where the hallway was cold! Oh and the heat that the mini fridge gave off was crazy, made the room so hot had no choice but to keep the ac going all night so was a mixture of hot and cold throughout the night 🙃

Everything was very clean, new, comfortable. Bathrooms were modern, nice little touches like a nightlight in the bathroom. Beds were very comfortable. Liked the fitness centre. Breakfast was good.

There is a restaurant just across the Medway, but it would have been nice to have a hotel option as well. Plenty of restaurants in town a short drive away.

Room was clean and spacious. Many guests but elevators are plenty and fast. Good breakfast buffet and lovely breakfast lounge. Good restaurants attached to the hotel.

Toilet in room was detached from wall and made loud noise every time we would use it. Breakfast buffet could have had some more healthy food (especially fruit).

The breakfast is very good, and the room is very clean. The location is top-tier and this is the perfect place for the final stop of your trip.

There was only one functioning elevator when we arrived there, so the waiting line for the elevators can be long (Hopefully, they have fixed it by now). There was only one set of laundry machinery as well, and for a hotel with a swimming pool, this might not be enough at peak season.

Great hotel, nice room, good breakfast.

Locking off the side & back doors with access denied even with keys. No need to do this, even for security as they have locks with keycard access only. Even if you have to do it put up a notice on the timing. We got locked put & had to come around all the way to et in thru the front door.

Mitchell and Red head female (sorry..name?) Super friendly and accommodating!!! Dealt with Mitchell mostly...great guy!! 😁👍 Room was comfortable and breakfast was great!

Did not like that one one elevator working...and the bridge was like a sauna!!! Tough for a 90yr old...never mind others...to deal with.

Close to where I needed to be, breakfast area and selection was the best I’ve ever experienced at a hotel.

I was placed on second floor by pedway and above the front desk so it was noisier. Also noisy between the rooms, on the second night I got to hear the neighbours child have a long screaming tantrum.