The rooms were a little dated but clean. The bathroom had been redone but the sink was pretty small. There was only a face cloth and one large towel for each guest. No hand towels. The air conditioning was set so that the room was cool when we got there which was nice with the heat we have. The front desk staff was very friendly and accommodating!

Breakfast the next morning was a bit of a struggle only due to the fact that there was not enough staff. The waiters were very polite and tried to accommodate as best they could but they just needed more people to manage the amount of guests there were eating breakfast.

The Inn is located next to the harbour and is a lovely well maintained historical building. Liked the material in the room outlining the Inn's history. Enjoyed having two breakfasts and supper on the balcony overlooking the water. The room was clean and well laid out Beds were comfortable. The staff, front desk and wait staff, were all very pleasant and friendly.

The shower took a while to warm up and never really became hot. Would have been nice to have a small fridge in the room. The window curtains covered the air conditioning unit so we had to roll them up to get air in the room.

The lady at reception was pleasant and helpful, humourous and welcoming. The room was great and location perfect. A beautiful location, in fact.

The room needed a full-length mirror, and somewhat nicer tissues and toilet roll. The breakfast was very limited, and the food was just ok. It wasn't up to what we thought would be b&b standard. The breakfast service staff needs customer service training. They seemed unfamiliar with hospitality norms and standards.

Great location on the waterfront, only a block from the Thousand Islands Playhouse Attractive clean Inn with a lovely foyer with fireplace Restaurant in the building and many nice restaurants, pubs nearby Safisfactory breakfast included Quiet environment

If you have mobility concerns, be sure to mention it when you book; there is no elevator but for most people walking up stairs to the third floor is fine There is only a shower, no bathtub, No mini fridge but ice and bucket available Like most hotels, the pillows are really fat and awkward to sleep on ….if you like a flatter pillow, bring your own

Absolutely gorgeous location. Fabulous if you’re arriving by boat, or just to gaze out at the ferry cruises coming and coming. Very charming grounds, and an easy 10 minute walk to the beach, playground/splashpad.

The restaurant has gone to the dogs. The service is slow and confused. Tables are not being wiped down or cleared swiftly or at all in some cases. The menu is weird but the actual food is so much worse. We visited 3 years ago and while it wasn’t a Michelin star-worthy experience back then, it was totally fine and did the job. The restaurant ambience and view offer so much, it’s very disappointing that the food and service let it down. Breakfast (which was included) was very mediocre. Suggest you visit the restaurant for drinks only, and go elsewhere for meals (there is a gastropub across the road, we didn’t try it but it would be hard to do worse than Muskie Jakes).

Charming place in the heart of Gan. I got a sense the staff took pride in it. Keeping in mind that it’s a very old establishment, but it’s very clean and well maintained. We had a room with an updated/modern bathroom and a fireplace. Cute little pub across the street with live music the night we went. And the Christmas lights at city hall were very pretty. Many places to walk to. A made-to-order breakfast was included, which is always a nice thing.

No mini fridge in the room and the spa was closed due to staffing issues.

I did like the agent to the front desk which they try to accommodate me sorry I didn’t get his name they were two guys I’m sure they schedule you will find who they are big Thky

In the morning we went for breakfast I didn’t see to be ready for brkf was almost 730 you don’t see is welcome for brkf mean to be set up ready to go inside area was like a mess not clean I will say . The server come offer the coffe and when I ask her for my brkf including to my rate room , for taking out she wasn’t sure which is understandable on my side we can’t accommodate everyone needs , reason I’m not early brkf person . But she didn’t even come back to says , I’m not able to take it to go or offer something. Again not really good specially you work yourself for hotel you expect better sometimes.

The staff were very friendly when we went in for breakfast. The room we had was 115 and it was right at the water. It had excellent views and my husband and brother in law who was visiting form the UK with his family were able to fish for carp right outside our room!

The location is great and it's a beautiful waterfront Hotel with hot breakfast included. My wife and I stayed on New Year's eve and truly enjoyed our stay. The staff are very friendly and helpful.

The breakfast is served from 8:30 or 9:00am which makes it difficult for early risers or seniors or if you need to leave early to avoid bad weather.

Although it is a bit of a challenge for us, it is worth the almost 4-hour drive it takes us to get there. The room is very good, comfortable and clean. Maybe I would change the TV for a bigger one and a smart TV. The breakfast is great and it's great that it is included.

We liked everything, We liked everything, as I mentioned before maybe a bigger TV and a smart TV would be great