My room - The Trafalgar - was wonderfully decorated in Regency style. It was also relatively large, comfortable, and clean.They have a system whereby you write down on a form they give you what & how many you need of a particular room item (toilet paper, towels, coffee, etc.). You drop that off in a little basket at the front desk and - voila! - your request soon appears. The meals at their restaurant were very good - B+/A-, but perhaps lacking that final touch to make them truly excellent. Breakfasts were complimentary and very satisfactory. The location? Good & bad. Good in that you are 500 yards away, if that, from the dramatic Upper Falls, which you can get very close to. Bad, in that many of the best attractions & views of the Horseshoe Falls will require you to cross to the Canadian side. That's not a terribly big deal if you have your own car. But if you don't, you'll probably end up having to hire a car to take you over. Please note: many of the popular Viator tours leave from the Canadian side, and they don't pick up customers on the American side. Instead, you meet them at the Skylon Tower. All things to consider in choosing a place to stay. Note: Bring your passport. You will need it.

Having to hire a car to take me to the Canadian side. My room directly fronted onto the parking lot, and the honk emitted of cars being locked late at night was occasionally disturbing.

The property was so close to the Falls and was an excellent anniversary getaway. We were left with sparkling champagne and a treat for us in the room. Everything was lovely! The included breakfast was also wonderful!

Everything about the inn was wonderful! The only issue I can think of is the staff in the back parking lot smoking and gossiping right by our room. I feel like we got some side eyes walking to and from the lot. I completely understand that the parking lot is in the back and smoking should probably be expected, but it made walking back and forth to the room a little awkward.

We stayed in Bristol. The whole staff was very courteous and very nice. We had a snack in the refrigerator waiting on us upon arrival. We noticed our air conditioning system was broken when we arrived. We let the staff know, and they got it fixed right away. They also made it up to us by giving us free dinner. The room service was quick. The food was excellent. Best breakfast I ever had at a hotel. The room was clean and the bed was very comfortable. The hotel was walking distance to the falls. My husband and I were very pleased with our stay.

No complaints

Lovely, comfortable room. Roomy kitchen area with nice sized fridge. Comfy bed and sitting space.The spa tub was awesome! We ate in the wonderful restaurant twice for breakfast (beautiful complimentary meal- our best ever!) and for a dinner. Many yummy food choices and they were able to accommodate my food sensitivities! And the staff was attentive and very friendly. And the location is stellar. Seeing and hearing the roaring waters as you exit the front was awesome. Oh, and loved our own private entrance from the parking lot. We heard not another soul!

The welcome gift in the fridge was lovely, but I don't drink and can't eat cheese. Maybe consider having a few options to offer.

The location is perfect and the breakfast is amazing. The rooms are pretty. Staff was friendly.

There was a lack of attention to detail, such as the side door was unlocked when we got there. They fixed it but it never should have been, that's a security issue. And at least our room wasn't checked over by cleaning staff thoroughly. It wasn't dirty or anything like that, but someone had forgotten socks. Very minor, but for the price you just don't want to see that.

The privacy of our room was great and the location to the falls was the best in town. The city of Niagara seems dirty and run down but the location of the Red Coach kept that scenery behind us, only having to see the town if we walked in the opposite direction from the falls. We had wonderful access to the falls and Island since the Red Coach is centrally located a short distance to many of the Falls access points. We could see the Niagra river from our rooms window. The facilities were private and not set up like a traditional Hotel, which we actually enjoyed. This will be our go-to spot for any future trips.

I enjoyed the historic look and feel of the Red Coach Inn. The amazing thing was the room my wife and I stayed in was perfectly balanced and equipped with all modern conveniences of a luxury hotel and some well placed antique furniture. The bed was extremely comfortable. Free excellent breakfast. The AC was perfect and quite. The bathroom with full walk in shower and a jacuzzi tub was everything you would want. The view was great. The TV was big enough. Coffee maker, microwave and refrigerator. All great. Ironing board. And the location for Niagara Falls. Perfect. Very close to State Park and Goat Island. Two thumbs up!!! BTW - felt safe the whole time.

The dinner menu was a little pricey and the food was not as flavorful as I would have liked. It was not bad it just was not what you would expect from such a fine establishment.

Breakfast was amazing! We actually ate dinner there too one night and lunch the next day. The location was perfect! We parked in the Inn parking lot and walked everywhere we needed to go. We bought an adventure tour and they picked us up right outside the front doors. There was also a shuttle stop at the entrance too. The location really couldn't have been any better! If we are ever in that area again, we will certainly be back!

The only loud part was if people were talking loudly outside, noise traveled into the room. But it was really not a problem, it was just noticed.

Unique cottage hotel. Right across from the state park and Niagara River. Easy walk to the falls and fireworks. The 2 bedroom suite was pristine nicely decorated The cheese tray and wine was a welcomed treat after a long day of sight seeing. Nice sitting room to gather and talk when the day was done Excellent restaurant good food and friendly service the breakfast voucher was for a complete off the menu meal Would make a great base for a longer stay

Would have been nice to have wine glasses for our treat wine. Plastic bathroom glasses sufficed

Rooms were very comfortable but would have liked a King size bed. Breakfast was very good. Staff were exceptionally friendly and catered to our needs. 2 bedroom suite was very spacious and had a pull out bed that came in quite handy….didn’t know that it was there before. Had an excellent view of the Rapids and could hear the Falls…excellent location.

The lighting in the bedrooms were not bright enough for my liking. I stayed in the Cheshire 2 bedroom suite.