I had to book this hotel last minute due to a cancelled flight. The hotel provides a shuttle to the airport and back which was great as I had to be picked up at 11pm and dropped back at the airport at 3:30am. The only note here is that the shuttle can only hold about 5 passengers so be prepared to wait if you’re trying to get to the airport at a busy time. The restaurant was open late when we arrived for dine in only. I asked if a takeout box was possible as I had been travelling all day and the staff were quick to accomodate this request. The hotel has a quirky aura, it may just be its age showing however I noted that it was undergoing renovations during my staff.

Loved the excellent proximity to the airport with complimentary 24/7 every half hour shuttle to airport, the fact that the Hilton had its’ own dedicated restaurant & room cleanliness with coffee/tea & microwave in room. These were the biggest bonus points for me.

A couple of drawbacks which prevented me from giving my stay an overall “10” rating were… no USB ports in the room, the bathroom exhaust fan was really noisy that I couldn’t use it at all, resulting in no illumination in bathroom because the circuit was a combined function meaning no bathroom lights without fan running.

Room location and access to elevators excellent. Beds comfortable cleanliness of hotel and room. Good access to room and elevators from parking lot excellent. Cleanliness of carpets etc. excellent. Reservation through Bookings was very good except for comments below.

I couldn't get copy of bill at check out time. The hotel advised that Bookings.com would send it. No credit was given for CAA or Government rates because Bookings.com had made reservations. I was not given a discount for reserving weeks in advance of stay.

Exceedingly friendly and capable staff. Front desk were amazing, and dealt with a maintenance issue with our room incredibly quickly. Very impressed by the cleanliness and overall condition of the hotel

Our first room had a noisily broken bathroom fan, but we were switched rooms quickly and courteously. Unfortunately, there was a low pulsing buzz coming from somewhere nearby the new room that was just loud enough to be very annoying at night.

Good location. Comfortable

Miss the breakfast buffet they use to have before 2020. I don’t understand why that changed? You paid a reasonable price and it was very welcoming. Now the place feels cold and not accommodating to your breakfast needs. We don’t stay there for breakfast anymore. It was one of the reasons we booked before. Thought it was over priced over other hotels, and it use to be lower. Had to book this location because it was last minute

Our arrival was very late (2AM) and I was concerned about the availability of the shuttle service but the necessary services were available. The room on the main floor was huge with high ceilings. It was provided with accessibility features which we do not need yet. The ventilation system was rather loud and we turned it off to fall asleep. The king size bed was very confortable. Complimentary breakfast was provided. We chose the buffet menu.

The room's ventilation system was rather loud and we turned it off to fall asleep. Replacement/cleaning of rugs on our departure day was happening but was not too much of an inconvenience. A fellow went smoking outside in front of the hotel and we could smell smoke (pot) in the lobby.

Exceptional service! I arrived exhausted after a day at the airport with delays and eventual cancelation. The front desk employee alleviated my stress, ensured I was well looked after, inclusive of a toothbrush and toothpaste. She outlined all the services provided and gave me the times for my morning shuttle back to the airport. My room was delightful, spacious and clean. The bed was a dreamworld. Great hotel, great service, close to the airport (6 min shuttle ride). Highly recommend!!

The restaurant, Lobby, staff was all excellent

Our room was not up to standard. There were spackle marks on the walls where wall paper needed repaired, furniture was in odd place bathroom clean but dingy looking, toilet handle was very hard to flush. It looked like a room that was in the middle of repair and they just threw it together to accommodate our stay. We have stayed here before and our last room was amazing and perfect.

As I had e test to take,location was great for me.It was only 10 minutes walk from hotel but for vacation time it’s far from downtown (about 18 mins drive).Room was spacious (king room) and clean.It would be better if there was sleepers in room.Staff were nice and kind.Good quality food and restaurant.

No sleepers in room.Only one shuttle and many passengers for airport.we waited for about 15 minutes but at last we had to get uber to reach the flight.

Good location Great shuttle bus Flexible checkin checkout time Helpful staff at the reception desk

The only thing I have to mention was what happened the last day when I was having breakfast at the diner. The waitress was very impatient and kept asking me if I had finished and were ready to pay, which was so annoyingly insulting that I even doubted myself if I looked like poor or eat-and-run or something. I didn't tip her of course. I was feeling very pushed and was asked for like thrice or more. Other than this incident everything almost perfect!