The location is amazing. The staff were very accommodating. I had booked for 1 night and was supposed to arrive to Ottawa in the eve but I had an emergency and arrived early in the morning, so I managed to sleep for a few hours before continuing my trip.

They mention in the listing here that parking is free and doesn't need reservation. I contacted them before coming and told them I will need parking space and was wondering if my minivan would fit. They said yes. I considered their answer as a confirmation. Then in the evening Hassan told me over the phone that their parking is full because it's first come first serve. Anyway, I was lucky that morning that a couple were leaving and took their car so I managed to park my car safely.

By the time we check in, can not turn on the TV, they immediately replaced and fixed it. Zedia is very welcoming,she even gave me the options for the rooms. The manager gave us good direction where we are going. There’s a secured front door. Nice to see microwave, kettle and toaster by the entrance.

The room that we had needs more secured lock, towel rack should be closer to the shower.

We really appreciated the Hot water during the 2023 Tulip festival. The temperature dropped down from 20 to 1 . We were freezing especially after a river cruise .

No breakfast served . A chair in the room would help . Towel hangers in the bathroom .

It was proper for a cheap place for a couple of nights, bless them I got a private bathroom when I had booked a room with shared bathroom, so thankful for that! Staff was sure discreet, barely saw them!

The walls are paper thin, so if you want absolute quiet, better get earplugs. Mattress totally needed changing, almost broken all the way through from use.

Decent enough to stay a few days, had the private bathroom which is a lifesaver. Locationwas accessible to most bus around the city and close to Commissioners park.

Some of the kitchen utensils weren’t present,sponge etc.

It was clean and a large room with a sofa area and fridge. Early check in was allowed and they let us keep our bags in the hall after check out. Good value and the staff were very nice. Great for backpackers

It was slightly run down, but clean and great for backpackers.

The room was clean and the bedroom was nicely painted. The bed was fairly comfortable. It had a smart tv and fan in the bedroom which was nice as well. The bathroom has a shower and a washer/dryer which was great!

It was noisy from the other guests

My friend and I stayed over last night and we enjoyed it! It was a nice simple, relaxing stay. The staff was super nice, helpful and easy going. When we checked out, the guy was great. We'll definitely be coming back! Thank you so much.

No breakfast available due to COVID-19 Pandemy

No soundproof, the noise terrible when toilets are flushed in upper rooms and when people walk on the wooden floor with shoes on and it makes a squeaky sound with each footsteps.

clean and quiet

I didn’t like the fact that i have to use a general bathroom because of the price. Waking up at night to use the bathroom was stressful and felt I was disturbing others. I was given another offer but expensive because of the bathroom