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169 reviews

Shangri-La Toronto

Shangri-La Toronto

188 University Avenue, Toronto, M5H 0A3, Ontario, Canada

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Steam room

Shangri-La Toronto

Welcome to the luxurious Shangri-La Toronto, a 5-star hotel nestled in the heart of Ontario, Canada. Located at 188 University Avenue, this hotel offers a perfect blend of comfort and elegance, ensuring a memorable stay. With glowing reviews from 169 satisfied guests, you can rest assured that your experience will be nothing short of exceptional.

Upon arrival, you'll be greeted by a stunning lobby and a 24-hour front desk service. The hotel boasts an impressive array of amenities, including a spa with wellness packages, an indoor swimming pool, and a fitness center to keep you in shape while you're away. The rooms are soundproof and feature a private bathroom with free toiletries, perfect for unwinding after a long day of exploring the city. You'll also have access to free WiFi throughout the hotel, making it easy to stay connected.

Indulge in a delicious meal at the on-site restaurant or sip on a cocktail at the bar. The hotel also offers a range of services such as room service, laundry, and dry cleaning, ensuring a hassle-free stay. With its prime location just 3.8mi from the city center, you'll have easy access to Toronto's top attractions and landmarks. Prices start from $415, making the Shangri-La Toronto the perfect choice for discerning travelers seeking luxury and convenience in the heart of the vibrant city.

When you stay at the Shangri-La Toronto, not only will you experience luxury and convenience, but you'll also have the option to bring your furry friends along. Pets are allowed at the hotel; however, there may be additional charges. So, feel free to bring your four-legged companion and explore the city together!

After a day of exploring or indulging in the hotel's amenities, you can satisfy your culinary cravings without leaving the premises. The Shangri-La Toronto features two on-site restaurants for you to choose from. Bosk, the hotel's main restaurant, offers a modern and romantic ambiance, serving delicious local cuisine. If you're in the mood for a more casual setting, head to the Lobby Lounge, where you can enjoy local cuisine in a modern atmosphere. Whether you're looking for a romantic dinner or a relaxed meal, the hotel's dining options cater to every palate.

When it comes to payment options, the Shangri-La Toronto accepts Discover, Diners Club, American Express, Visa, and Mastercard. However, it's important to note that cash is not accepted. So, make sure to bring your preferred method of payment to ensure a smooth and hassle-free stay.

With its variety of room types and sizes, the Shangri-La Toronto can cater to all types of travelers. From the Premier King Room with its luxurious amenities and spacious layout to the One-Bedroom Suite View, perfect for families or groups, the hotel has a room for everyone. Each room is designed with comfort in mind and features a private bathroom with free toiletries. So, whether you're traveling solo or with a group, you can enjoy a restful night's sleep and wake up refreshed, ready to explore all that Toronto has to offer.

Closest airports

Billy Bishop Toronto City Airport

1.5mi

Toronto Pearson International Airport

11.6mi

John C. Munro Hamilton International Airport

42.9mi

Niagara Falls International Airport

44mi

Buffalo Niagara International Airport

59.1mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Steam room

Spa tub

Free Airport Shuttle

Sauna

Air conditioning

Bar

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Live music/Performance

Patio

Landmark view

Elevator

Garden

Upper floors accessible by elevator

View

Free toiletries

Soundproof

Bathtub

Rooms

Deluxe One-Bedroom Suite in Shangri-La Toronto

Show 7 photos

Deluxe Suite, 1 Bedroom

1 King Size Bed

1 Sofa Bed

75 sqft

Spa tub

City view

Private Bathroom

Bathtub

+

More details

Suite Deluxe is 484 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width.

Premier King Room in Shangri-La Toronto

Show 6 photos

Premier, King

1 King Size Bed

540 sqft

Spa tub

City view

Private Bathroom

Bathtub

+

More details

Stay in our luxurious Premier King Room, designed for ultimate comfort and relaxation. With its spacious 538 sqft size, spa tub, and impressive city view, this room is perfect for couples or a small family. Enjoy a host of modern amenities and thoughtful touches, including a private bathroom, flat-screen TV, minibar, and more. With soundproofing, air conditioning, and a comfortable king size bed, your stay with us will be truly indulgent.

Premier View Room in Shangri-La Toronto

Show 10 photos

Premier, King, View

1 King Size Bed

550 sqft

Landmark view

Private Bathroom

Bathtub

Minibar

x10

+

x6

More details

Indulge in the luxurious Premier View Room, with its spacious 549 sqft size and breathtaking landmark view. Unwind in the private bathroom with a soothing bathtub, or enjoy the convenience of a minibar and coffee machine while relaxing in the king size bed.

Executive Terrace Room in Shangri-La Toronto

Show 5 photos

Executive, King, Terrace

1 King Size Bed

50 sqft

Private Bathroom

Bathtub

Terrace

View

x4

+

x3

More details

Executive Terrace King is 646 square feet and includes a king-size bed 150-183 width.

Premier Two Queen Bed in Shangri-La Toronto

Show 5 photos

Premier, 2 Queen

2 Queen Size Beds

540 sqft

Spa tub

City view

Private Bathroom

Bathtub

x4

+

x3

More details

Experience ultimate comfort and luxury with our Premier Two Queen Bed room. With ample space, stunning city views, and top-notch amenities including a spa tub and flat-screen TV, this room is perfect for families of 4 adults and 2 children. Marvel at the beautiful cityscape from your private balcony and unwind in the plush queen beds after a long day of exploring.

Executive Two Queen  in Shangri-La Toronto

Show 4 photos

Executive, 2 Queen

2 Queen Size Beds

50 sqft

Spa tub

City view

Private Bathroom

Bathtub

x4

+

x3

More details

Executive Room 2 Queen Beds is 517 square feet and includes 2 queen-size beds 150-154 width.

One-Bedroom Suite View in Shangri-La Toronto

Show 7 photos

Suite, 1 Bedroom, View

1 King Size Bed

1 Sofa Bed

635 sqft

Landmark view

Spa tub

City view

Private Bathroom

x8

+

x5

More details

Suite With Views

Show 9 photos

Suite

1 Queen Size Bed

1 King Size Bed

485 sqft

+

More details

Specialty Suite is 484 square feet and includes a queen-size bed 150-154 width.

Show 10 photos

Premier, 1 King, View

550 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

Show 5 photos

Executive, 1 King, Terrace

520 sqft

Balcony

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 1 bed.

Show 7 photos

Deluxe, King

1 King Size Bed

45 sqft

Wifi

Minibar

+

More details

Executive King Room in Shangri-La Toronto

Show 6 photos

Executive, King

1 King Size Bed

50 sqft

Spa tub

City view

Private Bathroom

Bathtub

x4

+

x3

More details

Guest reviews

9

169 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Breakfast

Featured reviews:

🇨🇦

Yu-wei

9.1

June 2023

I absolutely loved my time at Shangri-La Toronto! From the moment I arrived, the staff was incredibly welcoming and attentive to my every need, even late in the evening. The luxurious and immaculately clean rooms really stood out (it's as good as the pictures show!), and the stunning views of the city were simply breathtaking. We stayed in the premier view room and the view of the city was gorgeous! I can't recommend this hotel highly enough - it exceeded many of my expectations!

A few hiccups with notes being sent properly through booking.com to Shangri-La on the occasion of my visit, but nothing they could've done to remedy that. It might also be a weekday, but room service missed some requests after midnight, but it was completely understandable. Still had an amazing time staying here nevertheless!

🇨🇦

Wai

10

March 2023

The pleasant and friendly service from the staff at the the front desk and check-in. Quick and efficient check in. Very quiet rooms and very comfortable beds. The hotel location in the financial district was very central with easy means of transportation.

I wish the hotel website or on other booking websites or the hotel staff at the time of checking in would inform us that the afternoon tea which has excellent reviews, needed 48 hours in advance reservation.

🇬🇧

Jo

10

May 2023

From the moment of booking, the staff reached out & offered any support ie. time of arrival; any spa or special trips etc. We got excellent help from the reception & concierge team (shout out to Dean). We were upgraded too, but honestly it was a beautiful hotel, so spacious & well appointed in every way. Room service was fabulous too, lots of choice, amazing quality & arriving promptly. We ordered a car to take us on a trip & one to go back to the airport. So easy. Staff were exceptional & the epitome of 5star service!

Only regret it not staying for longer at this hotel. We feel we missed out.

🇨🇦

M

10

September 2023

The staff were the most professional & warm/friendliest people- round-the-clock. Everything from our check-in, to turn-down, to when I lost my watch (they found it), late night Uber delivery, breakfast service... it was a great stay

I wish there was lighting & some type of awning for rain on the terrace in our room. That would have really stepped our room to another level! But that said, still an excellent room!

🇨🇦

Julie

9.1

May 2023

the customer service was excellent. the rooms were beautiful and clean. very expensive restaurant in the lobby. very close to the subway station to get around Toronto.

very expensive room but there was no microwave in the room. even cheap hotels have microwaves.

🇬🇧

Jason

10

October 2022

3 night stay commencing Monday 26 September , Robert from front desk team. Roberts very welcoming reception and subsequent attention to detail, did not go unnoticed by my wife and I. He behaved as an ambassador for both the hotel and Toronto, Jason & Christine Taylor, East Sussex, England

n/a

🇨🇦

Erin

10

October 2022

The customer service was exceptional. It was a great experience overall and I will definitely be back.

I honestly cannot think of anything I did not like about my experience other than I wish I could ah e stayed longer.

🇺🇸

Janany

10

June 2022

luxurious accommodation with a great corner room and view of the CN tower, room service was quick. We had brunch at the lobby lounge with vegan options it was divine, but very pricey! The best luxury staycation destination in toronto! Location is ideal and walking distance to most restaurants and bars

can't find anything that could have been better!

🇨🇦

Henry

9.1

October 2021

Room was how it was depicted on the website. Location was central and distance to restaurants, grocery/convenience stores, and clubs were perfect. Facilities in the hotel were clean and had quality equipment. All employees showed great attitude and hospitable service!

Hotel key cards were white/blank with no room # or brand identity. Breakfast food was simple and good, however, a bit pricey and breakfast credit was never applied on checkout.

🇺🇸

Joseph

10

December 2021

Dean the concierge was so helpful, warm, and made us feel at home. really love that guy. the room was elegant and attention to detail was wonderful, the pool was very fun, and clean. defiantly going to stray here again.

cant think of a thing, very impressive hotel and very impressive staff

Points of Interest Around Shangri-La Toronto

Attractions

Toronto City Hall

0.3mi

CF Toronto Eaton Centre

0.4mi

Yonge-Dundas Square

0.4mi

Art Gallery of Ontario

0.5mi

Entertainment District

0.5mi

Roundhouse Park

0.6mi

Toronto Chinatown

0.7mi

Toronto Harbour

0.7mi

Lake Ontario

0.8mi

Toronto Kensington Market

0.9mi

Distillery Historic District

1.4mi

Ontario Place

1.9mi

Toronto High Park

3.9mi

Humber Bay Park

5.1mi

Canada's Wonderland

15.4mi

Restaurants

Bosk

Cuisines

  • Local

Ambiances

  • Modern
  • Romantic

Lobby Lounge

Cuisines

  • Local

Ambiances

  • Modern

Pools

Location

  • Indoor

Features

  • Heated

Availability

  • All season

Amenities of Shangri-La Toronto

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Steam room

Spa tub

Free Airport Shuttle

Sauna

Air conditioning

Bar

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Live music/Performance

Patio

Landmark view

Elevator

Garden

Upper floors accessible by elevator

View

Free toiletries

Soundproof

Bathtub

Stay rules - Shangri-La Toronto

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Shangri-La Toronto

Are pets permitted at Shangri-La Toronto?

Absolutely! Shangri-La Toronto is a pet-friendly hotel where you can stay with your furry companion. Please note that there may be charges associated with bringing your pet along.

What's the check-in and check-out schedule at Shangri-La Toronto?

Shangri-La Toronto permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.

Does Shangri-La Toronto come with parking?

Guests at Shangri-La Toronto can enjoy the convenience of private on-site parking, available at a rate of C$68 per day. No reservation is required to secure a parking spot.

What are the rates at Shangri-La Toronto?

Shangri-La Toronto has rates that begin from $415. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What are the room types available at Shangri-La Toronto?

The Shangri-La Toronto offers a variety of room types to accommodate different needs. They have Premier King Rooms, Deluxe One-Bedroom Suites, Premier Two Queen Bed Rooms, Executive Two Queen Rooms, Executive Terrace Rooms, Premier View Rooms, Executive King Rooms, and One-Bedroom Suite View. Smoking is not allowed in any of the rooms. The rooms range in size from 517 sqft to 797 sqft and can accommodate 2-4 adults and 0-2 children depending on the room type. The beds in the rooms range from 1 x King size bed to 2 x Queen size beds, with some rooms also having sofa beds.

Which amenities can guests enjoy at Shangri-La Toronto?

Guests staying at the Shangri-La Toronto have a variety of leisure amenities to enjoy during their stay. There is a spa on-site offering wellness packages, along with a range of facilities including a Turkish/Steam Bath, steam room, spa tub, hot tub/Jacuzzi, and sauna. There is also live music and performances for entertainment.

In terms of dining options, guests can dine at Bosk, a restaurant with a modern and romantic ambiance, offering local cuisine. There is also the Lobby Lounge, which has a modern ambiance and serves local cuisine as well.

For those looking to stay active, the hotel offers cycling, fitness classes, yoga classes, and a fitness center.

Guests can also relax by the indoor swimming pool, which is heated and available all year round.

Does Shangri-La Toronto have a pool for guests?

The Shangri-La Toronto hotel has an indoor pool available for guests. It is open all year round and it is heated. No other information about additional pools is provided.

Is there an in-house restaurant at Shangri-La Toronto?

Yes, the hotel has two on-site restaurants. The first one is called Bosk, which offers a modern and romantic ambiance and serves local cuisine. The second restaurant is the Lobby Lounge, which has a modern ambiance and also offers local cuisine.

What methods of payment does Shangri-La Toronto accept?

Shangri-La Toronto accepts various payment methods such as Discover, Diners Club, American Express, Visa, and Mastercard. However, it does not accept cash as a form of payment.