Great hotel, located in Porvidencia, just a few miles from Sky costanera and mall. Very modern with new furniture and comfortable room. The breakfast is good and the hotel has 2 restaurants with good quality food. One located in the roof top with live music and DJ what's very cool.

We had a few problems with eletricity but it was solved quickly after call reception. The breakfast it's good but could have more options. There ws a water leak in the shower something some guests already experience before.

Stylish looking room and lobby. Very good location. We enjoyed the rooftop bar. Excellent breakfast buffet with lots of healthy (and other) options.

The room is rather over-designed and small. A loud whirring noise came from behind the TV after the TV and lights had been on for 10 minutes or so (possibly a cooling fan catching on something). This, and a defunct reading light were reported on our first day. The charming repair man said he'd repair it all that day and the problems remained unsolved and uncommented for the remaining two days of our stay. We simply turned off the TV after 10 minutes.. The hotel staff were very friendly, but recommended us the possibly worst restaurant of our stay in Chile (Liguria). Good if you like overpriced stuff out of packets served in a very loud restaurant.

The hotel is very welcoming. In a great location close to the Costanera mall and 2 blocks from the subway. Staff always willing to help and answer questions. Every day there is an event like DJ, preparation of drinks and other activities. Free city bikes are available. the breakfast is excellent. Extremely comfortable and cozy room. Comfortable bed, beautiful lighting and the safe is along with the closet where you can store a lot of things.There is a bar and restaurant on the rooftop with a beautiful view.

The shower changes temperature sometimes. There is only a small garbage in the bathroom. As a good Brazilian tourist who always goes shopping, it would be nice to have a wastebasket in the room as well.

- Very nice and modern rooms with great lighting - Samsung Smart TV - Very good breakfast - Friendly & attentive staff at the reception and in the breakfast salon

They required me to pay at check-in and that was a problem since I lost my physical credit cards before arrival. Paying with Google Pay didn't work for unknown reasons and it took some time to find a way to pay (a Peruvian friend of mine could pay for me via bank transfer). I don't blame the hotel for this inconvenience but they could have at least accepted my passport as a security deposit and let me have my room first so that I can figure out a way to pay in calm.

Good location and, a very attentive desk staff. Beautiful sunset from the top floor bar/restaurant. Our room was comfortable and a nice size because it was at the end of the corridor. We didn't have breakfast but the third floor has a nice and comfortable sitting area and you can have a coffee.

If you have a lot of luggage, can be more complicated.

the shower was very good, the breakfast also we had a lot of options, and the people were very nice! they even sang happy birthday to my husband

the lunch they pack to go if you have a early trip was very simple compared to the breakfast that I paid for… For me, it should’ve reflected the quality. And they don’t fill the room with bottles of water

The location is great, next to landmarks, restaurants and bars. The staff were super friendly and accomodating. The bedrooms are modern, smart, technological and with super smart closets. Also, the shower was super comfortable and big enough for a couple, definitely a bonus track!

The breakfast was a bit dull for my taste. Thought the juices offered were not good quality. Also, there was not enough fruit which makes no sense since Chile has amazing local fruits

the young ladies at the front desk were more than wonderful in dealing with our requests. they moved our room to accommodate my wife’s wheelchair and even helped transfer our luggage. the breakfast they served every day was very nice. though I didn’t get to take advantage of the opportunity, they have free bikes and e-bikes that anyone can use. they also offer free underground car parking.

Breakfast at the hotel is excellent. Variety and everything fresh. The staff is amiable and helpful. Whenever I had questions, they answered me promptly. Additionally, there are a stunning restaurant located on the third floor, a bar with a nice view of Santiago, and a menu with many options (on the terrace).

OVERALL EVERYTHING IS OK, JUST ONE THING WITH FAMILY THE ROOMS LOOKS SMALER LIKE IBIS HOTELS. MORE LIKE BUSINESS HOTEL. FOR BUSINESS PURPOSE IT IS PERFECT HOTEL

OVERALL EVERYTHING IS OK, JUST ONE THING WITH FAMILY THE ROOMS LOOKS SMALER LIKE IBIS HOTELS. MORE LIKE BUSINESS HOTEL. FOR BUSINESS PURPOSE IT IS PERFECT HOTEL