Very nice hotel with convenient location next to the Shanghai Railway Station and multiple subway lines! We got a room with a view towards the Bund. The rooms were really clean and well maintained. The bed was really comfortable. We only had the breakfast buffet for one morning, but really enjoyed it. The staff was really nice and accommodating. Would definitely stay here again.

The laundry service is really expensive... 40yuan for a T-Shirt is really steep.

The Hotel is just a stone throw from the Shanghai Railway station, The Hotel is located literally 1 minute from the Exit 5 of the Shanghai Railway station (line 1). Restaurant is on both right and lefty hand side as you exit the Hotel. There is a digital mall right in front of the Hotel (look for it). From the airpoort take Line 2 (green colour) and change for the red line at People Square towards the north and stop at Shangai Railway Station and use EXIT 5. Good Hotel like it very much. Staff fantastic and good value. I salute the Management

The Hotel is perfect and what I dont like.... is the cold weather... (hahahahah) it was -1 day time and overnight it was -5. My grandaughter was like freezing...we are from Malaysia .. hope you all understand

Very conveniently location right above the metro line 1 station. Very accommodating staffs in the hotel. Especially Would like to give the upmost thanks to front desk staff Ms. Amy who helped our family out with check in, place to visit, as well and our online Tao Bao orders ! (Highlight) very very helpful staff. Secondly to mention concierge Sean whom help us with train ticket bookings. Very well clean hotel and professional and helpful staffs!

Toilet did not have bidet spray.

The room was not satisfactory when I booked a suite but in no time at all they moved my rooms and I did not have to do anything. They also gave me a complimetary bowl of fruit. Also the breakfast service was much better. The gym was also really good. I like working out there.

I did not like it when they asked me to give the hotel a 'good' rating. That is MY choice to do so. I've stayed there before so I know how good it is.

staff service is excellent who name as Allan Feng. He makes us have un expectation service such us help us to arrange transport with car seat to Disney & airport. Beside that, help us to order supper, medicine because my Apps cannot be use in China. He really is a nice & friendly person, meeting him is very lucky and make us have a nice & comfortable holiday in this hotel.

Fantastic stay! The hotel offers modern, clean, and comfortable rooms, perfect for a short stay in Shanghai. The staff was very friendly and helpful, ensuring a smooth check-in and a great experience. The location is convenient, with easy access to transportation and attractions. Highly recommended!

Very friendly and helpful staff, the room was spacious and clean. It had a desk area which is great when travelling for work. It has one of the best gyms even seen in a hotel. The metro station is right below and the train station right across the street, so very convenient to travel around.

Pretty good hotel staff, location is not half bad, Wi-Fi is ok throughout the property.

The wall is pretty thin so I was waken up by screaming kids or people in other room opening/closing their doors many quite a few times early in the morning. Also the swimming pool is always packed with kids taking swimming classes, not very hotel guests friendly.

I liked the location as it is right next to line 1 Metro and very near the Shanghai Train Station, which is very convenient. The room was spacious and pleasant. I found all the staff professional and friendly. I would consider staying there again.

Whilst the hotel provided both Western and Asian food for breakfast, I was a bit disappointed by the Western choices, especially as Shanghai is consistently highlighted as the most international city in China.

I was upgraded to a suite, which was wonderful. Great position near the train station. Staff were very helpful. Breakfast was extensive and tasty

I did struggle to work out all the light switches!