Room size was GREAT & clean. Location was AWESOME. Staff were really helpful. Walking distance to many many eateries and Jingan shopping area. Would definitely stay there again.

The interior is a little dated but it gave it some vintage character which was cute in a way. The cushions on the sofa had some smell so some regular washing would be great...or change of covers because the duck feathers were popping out.

The location is excellent we are able to reach West Nanjing Rd and the popular Starbuck Reserve Roastery by a few minutes walk. And we can easily get to the other spots like East Nanjing Rd or the Bund by metro or taxi. The room is clean and as comfort as we expect. Staffs are helpful. And the hotel surrounding is quiet and nice.

Location was great, very central, easy to get anywhere. The room was clean. The separate bedroom was great as we have a young child, and could put him to bed and then hang out in the living area.

The place is a little old, and the rooms somewhat run-down.

Room was nice but didn't come across anything like the photographs on the web site or on booking.com. It was nowhere near as spacious as we thought it would be but it was still a nice stay. The staff were very helpful and the location is good - short walk to a main metro line and a longer but relatively easy walk to main attractions like People's Square, Nanjing Road and The Bund.

The bed was less than comfortable, a night on concrete blocks would be a more accurate description of the comfort level - if you like firm beds then this is your place but if not then you are in for a bit of a shock. The room overall was nice and had plenty of wardrobe and storage space but the Nespresso coffee machine did not work properly it kept crushing the aluminium capsules and after about 6 of them being destroyed we gave up - there is a Starbucks about 25 metres, or less than 1 minute walk from the hotel front door so caffiene fix was at hand.

Room was great, location was great, staff were great.

Pool being cleaned every Monday - this should have been told to us upon check-in, as I went for a swim on Monday and couldn't get into the pool, extremely disappointed. The manager offered a complimentary breakfast which I appreciated, but the breakfast itself was very 'local' in the types and varieties of food offered, with the service and presentation THERE being quite disappointing, unfortunately.

The stay at this hotel was wonderful. I had a very spacious, very clean, comfortable apartment with multiple utilities, so you could consider yourself at home. The staff was very kind, especially Shawn, who had the patience to answer all our questions. The cost of one night's accommodation is not very high, it is around 140 euros/night/apartment, without breakfast. It is positioned quite well, being able to walk to many points of tourist interest.

All staff are friendly and helpful. We arrived super early in the morning. They let us keep our luggages and very kind of them to make the check-in possible once they are ready (before the usual check in time). The location is perfect right in the middle of nanjing west area. The room is very clean and no smoking smell at all. Will be surely come back for our next visit in Shanghai.

Nothing

Beds and pillows comfortable, reasonably good value, location ok.

Whichever designer signed off on marble bathroom and shower floors should be forced to wear ice skates for the rest of his/her life. Only narrowly avoided slipping more than once. Who thinks wet marble is a good idea? No way to turn on the shower without getting blasted with cold water, hard to retreat quickly enough because of above mentioned slippery marble floors. Not enough power sockets and none next to bed.

The staff were very helpful and understandable. We took the early flight and reached the hotel beyond the check in time, but we were allowed to check in earlier without a request. Strategic location, within a walking distance of the upscale malls and shopping streets. Nevertheless, some small local food stalls could be found nearby and also not too far from the famous Huanghe road.

Great location, right next to luxury shops and restaurants, and just 3 minutes from a huge Starbucks. The rooms were fantastic. Despite a rough start with breakfast, the manager step in to make our stay better. Plus, they speak English, which was really helpful.

More options at the breakfast it was kind of same everyday