Really lovely staff! We arrived 2 hours later than planned because the immigration lines in BOG were extremely long and they patiently waited on us even though it was almost 1am at that point. The breakfast was also very delicious though limited. The room is very basic and small but perfect for one night. Overall good value for overnight layover and perfect location to catch a bus to the airport if needed.

The shuttle driver was a little difficult to communicate with because he did not have consistent wifi and seemed very anxious about arrival time even though I had given the team my flight details so that they could track it. In the end immigration took forever and I had to report to him manually but that is not his fault at all, just wish he was more calm at the start because it made me keep asking myself whether I gave him everything he needed.

The service from the staff was excellent. All twelve employees I met were friendly and helpful. Great attention to detailed and very security conscious. The owners showed up and asked about me and my comfort.

The room curtain didn't quite close, and the light came in at about 5 am every morning. I guess I could have used a sleeping mask, but I'm not used to it. The automatic light in the corridor was set too fast for me to make it to open my room door. Could have used a little more variety of food used for breakfast.

the staff was extremely helpful and nice. there was no hour they were not available. super helpful in every way you can imagine and more. the location near the airport and medplus coliseum are a good strategic choice for concerts or events.

doors and walls are a bit thin and you can clearly listen to everything that happens outside your room. if you are a light sleeper you might be woken up several times with late night arrivals or guests going down the hallway or stairs. also no elevator.

The best location for a long overnight layover, super close to the airport. I'm a light sleeper and despite being close to the airport, I almost didn't hear planes or street noise. Breakfast was simple but tasty and the kitchen staff were very kind. They also provide room service from a restaurant nearby for dinner. Great value for your money!

I requested to the hotel the pickup service at the airport and on arrival they were confused about the price of the service. They took a really long time doing checking for a small family before being able to do my checkin.

The room was huge, comfortable beds, hot water shower with ok pressure. Staff was very welcoming and responsive. Breakfast was good and the hotel is mostly quiet.

Thin doors, you can hear everything in the halls. The bathroom was tiny, you had to essentially get into the shower to close the bathroom door and had to have the door closed to access the sink to brush your teeth. Our toilet had plumbing issues, they couldn't get it to flush even after plunging it, so we were left without a functioning toilet for the night and had to go down to reception (4 floors down) to use the bathroom as the hotel was full and there wasn't another room for us to use. No elevator if you have trouble with stairs.

Surprising. Breakfast was an actual cooked breakfast. Staff was great...and I mean great. Manager drove me to a restaurant. Staff very attentive. Vending machine didn't work; they literally had someone there in minutes to get me the items and I paid at the front desk which was always staffed. Shower was forceful AND hot (instantly).

Room was exceedingly tiny...not bad if all you were doing was sleeping there. No restaurant on premises. I won't say it was misleading...all the info was there, I just didn't research enough. In the U.S., if a hotel says 'airport hotel', one expects a certain level of amenities, etc. This is a boutique hotel with 'airport' in it's name, most likely because it is in the neighborhood of the airport. Not what I expected. But staff was excellent.

Have stayed here a few times and it’s really convenient. Fair price for the shuttle service and they were prompt and communicative during my late night pick up.

My only complaint is that the smoke detectors are always low on batteries and beeping in the hallways loudly all night. When I asked them to address that, they said it was normal and unplugged them. I’ve had similar experiences throughout Latin America and it seems to be a common misconception about how these devices function. Beep … beep … … beeeeep

The room was super spacious, clean. It's very close to the airport, so perfect if you have a flight the next day. The staff was super friendly and helpful. Communication with them before and during the stay was very good. We would like to say a big thank you to Danilo! He helped us a lot when our flight to Germany was delayed by 15 hours. We were able to leave our things at the hotel and he took care of them. Thank you very much! We highly recommend the hotel.

I needed a quiet place that would arrange very early taxi to the airport. The room was clean and comfortable. The staff was friendly and accommodating. The taxi got me to the airport quickly. There is no elevator but staff will carry your bags if you need help. It was half the price of one of the larger hotels. I will stay here again if in Bogotá.

I don’t speak Spanish but a friend who changed hotels to stay here helped translate. One of the staff has some English skills. I find Colombians want to be sure you feel welcome.

This is the second time we have stayed here when we’ve been to Bogota and definitely come back again. Close to airport and an airport transfer can be arranged at a small extra cost. Rooms clean, beds comfortable and lovely little breakfast. Danilo the receptionist is great, a credit to the hotel, always warm and welcoming with a huge smile.

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