The staff were very welcoming and super helpful - could not have been better guides to get us on our way to Montserrat and around Bogotá. The location is ideal and it was great to have the spa facilities - pool not included, but all the steam rooms and sauna are. John was really helpful when we left as we only had one night in Bogotá and a very early flight the following morning. As ever, room was clean and well equipped with fun decor, good linen and comfy twin beds. WiFi and all the usual facilities you get with Viagero Hostels - cannot recommend highly enough.

The room is slightly odd with the glass bathroom. The fridge did not close. The room also became very stuffy but this was quickly fixed by visiting reception who turned on the AC.

Overall the staff was really friendly and helpful, special shoutout to John who is one of the friendliest receptionists I've ever met and did everything he could to make sure I could extend in the same room. And shoutout to Sebas who has been a great host in the social gatherings and became a good friend over my stay! :) I also love how comfortable the beds are! I also like the facilities in general.

In the 8-bed dorm I was staying, the bathroom and the shower had a weird setting: the bathroom didn't have a sink (but had a soap dispenser), the sink was in the shower, which meant that after going to the bathroom, you had to then go to the shower to wash your hands. The shower didn't have a fan. I suppose the bathroom and shower were in one space before and they separated into two, but the setting is not very convenient. Also, the receptionist at night isn't very friendly and seems like we are bothering him when we ask him questions.

The attention of the servers/bartenders with outstanding! We ate several times at hotel, Karen and Jay were super to our needs and our favorite bartenders/servers. The 2 people that are top notch at sauna was Celimo and Emilio, super attentive to whatever is needed in the spa area, Sarah and Laura are your gurls for all FUN! These 2 ladies are amazing, We got massages and Karol at the spa took great care of our chocolate massages!!! AMAZING!!!! Highly recommend!

We always request a single room and never stay in a shared room. We requested a change of rooms as one of the rooms had a musty odor and smaller than the one we previously stayed-in. They put us in a room that was bigger and no odor.

Our stay at Viajero Bogotá was amazing! We stayed in the dorm as well as a twin room. If you travel with someone I would recommend investing in the twin room. The dorms are perfectly fine, but the twin room really exceeds expectations! The spa is a really nice addition, especially in the rainy season. All of the staff but especially John & Mauro were so friendly and helpful. It was our first night in Colombia and they made us feel so welcome! There are tons of activities, we joined the wine & paint one. The host was the most lovely, inviting girl and, it was a great way to connect to other travelers. The location is good, Bogotá is massive so you won’t be able to do everything walking

The dorm is a bit noisy as the bathroom is inside the dorm.

I was lucky to have a double bed room with a view of the street. I liked the free spas and saunas.. which was perfect to revitalise after a long trip.. I really enjoyed my alcoholic beverage while cooling off also.. The help of the staff like Juanita and John for check ins, laundry, directions and knowledge of the city was very helpful. Also their patience, smiles and great communication in English really made things easy. Thanks to Vanessa I think her name was who came and introduced herself. I was sitting alone to invite me over to the table of other guests making me feel welcome was an important factor in travelling. From those interactions I ended up getting ideas from another guest who had been to my next destination..

I felt the service in terms of food was a little slow.. My expectations of food is really high working in 5 star type restaurants but that is expected if there aren't many staff available, so understandable. I don't believe there was air con in my room.. 202 I felt that I needed to open the window in order to let the room cool during the day hence letting the noise from the city street below.. bit it wasn't that bad.

Easy to find Access to the Sauna and Steam Bath (Which are some of the best that I have ever been to, and the server is a great guy who knows how to provide an excellent experience). Large building with multiple rooms. Separate restaurant and Lobby for those wanting parties, and quiet in the dorms for rest. The burgers of the restaurant are quite good. Spacious showers in many dormitories. It is close to some museums and a small shopping mall where you can get useful things. The wi-fi is decent. The hostel offers plenty of advice to explore the area, which can be quite useful to many. Good for networking Different entrainment options.

If you want to smoke, you have to go outside and do it in the middle of the throng, among which there is a plethora of beggars, which can turn unpleasant and even dangerous. The hostel should consider opening a rooftop. Except for two or three people, the staff (Lobby and restaurant) take my lowest rate. Lacking courteousness and care, being one of them (at the lobby) is quite a weird character and inspires discomfort. The living room feels like a second Sauna, they should consider installing an AC there. The lifts may need some maintenance and optimization.

Very comfortable hostel. Dorms with lockers, curtains and plugs by the beds. There was a small kitchen (microwave, sink and fridge), as well as a co-working room and lounge. Amazing spa (steam room and sauna) free to use as a guest - perfect to relax at the end of a long backpacking trip. Decent priced restaurant and nice common areas. Good location with food shops nearby and close to Monserrate. The staff were all extremely friendly and helpful, especially Juanita on reception who went out of her way to help resolve my booking problem, and the barman (sorry I don't know his name) who made us a special tea when I mentioned my boyfriend was feeling sick! I would definitely stay here again.

The place is alright. Social enough to meet other people. The spa isn't all that great, but you get a discount and the sauna is free, eventhough not great either. Still nice to have it. The bar has weired opening times. E.g. it closes super early, like 8 or 9pm.

The location is mediocre. On the one hand it's a close walk to the center, on the other hand there are quite some shady places and streets around. When it get's dark, plenty of homless drug-addicted people who will ask you for money. Nothing worse than that happened to me

The staff was exceptional and the bartenders ( juan Bayer) and the entertainment was amazing 😍 Sarah was spectacular she was Always making everyone involved in any activity and she is always smiling and making the party 🥳 The lobby part with Josh and Juanita during your check in and check out was so helpful they attended any question or anything that you need from the hostal Asi que si visitan saldran encantados y querran Volver pronto

I didn't see or feel something that I didn't like I think it was so good everything ☺️

We stayed in a private room on the 6th floor. The room was huge, bathroom and shower were amazing. It was so quiet. John on reception made us feel so welcome as we had just arrived from Ireland totally exhausted. We cannot thank him enough. Breakfast was such good value and delicious. We also used the hydrotherapy pool for a small fee which was well worth it, we were the only ones there. Short 10 minute walk from the gold museum where most walking tours start. Really impressed with Viajero Bogota!

Maybe could have a fridge in the room to store water/snacks