The rooms size was quite good for 2 people staying the same room, the shower products was exceptional, the location was amazing easy to reach any place to easily.

There is no bidet sprayer in the washroom.

great breakfast buffet at the hotel room was spotless clean location is central and close to public transportation staff was extremely helpful and nice the sauna is really good and superhot although small

the hotel is centrally located but its not inside the old city so you have to either take a tram or walk about 10 minutes into the old city the rooms dont have a view, on one side youre facing a wall, on the other side youre facing a building in a narrow street the hotel doesnt have a lobby pillows were not so comfortable the hotel is rated as a 5 stars, i woudl give it a good 4 stars

the location is great, just outside the old city walls. the rooms are spacious and the amenities are high quality also, the rooms we had were facing interior courtyards, which meant they were very quiet

no complimentary water in the room, I found this a bit weird for a 5 star hotel also, we were travelling with my dad and I booked two rooms. the service level and the amenity were different and nobody told us that

the hotel is great in a beautiful place, the rooms are excellent and beautiful, the breakfast is also great, the staff is very cultured and helpful, kudos to the staff

Hotel is situated in the city center - within the walking distance to every attraction. Also close to trams, buses and shops. Very clean, good wi-fi, large room. Very good restaurant in the hotel, very tasty breakfast!

Complimentary bottle of water un the room upon arrival would be nice and expected in 5 star hotel. During breakfast the staff is not well organized - there shall be also clear information on what you can order (not only if you ask the personel about the omelette or a warm sandwich). More professional staff at the reception would also be appreciated.

Reception did not work quite well. They do not help with proper taxi order. I got to a dangerous situation with the car they provided.

The welcome at Reception was excellent and the staff could not have been more helpful. Hotel was central and it was easy to walk to all of Prague's attractions. Room was very comfortable and met all our needs. Cleaning staff were very good. Everything about our stay was high quality, professional, enjoyable and helpful.

Not sure about the out-sourcing of the restaurant to a Celebrity Chef - but I am sure this would be an attraction for other travellers.

The staff is super nice and really helpful. The room are big, well furnished and very clean. (Bravo for the cleaning crew). Could not dream better location, close to the old town and train railway station. Close to both a tram and metro station. The breakfasts are diversified and gourmet.

Nothing

I enjoyed the location—it's practically in the center of everything. The garage space was a definite plus, ensuring the safety of my car. This hotel doesn't strive to be a wannabe 5-star establishment. No fake smiles or overly friendly faces; the staff was genuinely there with their natural smiles and helpful service. I never felt bothered by the staff trying to impress me or earn an extra tip. My definite choice for the next time I stay for a few days. For longer stays, it might stretch my budget, but that's life.

I wish my stay had been longer, just 2 nights wasn't enough. :)

The hotel is beautiful inside, the room was nice and the bed was super comfy. Room really quiet. Breakfast was excellent.

No lounge, no bar. Parking 900kc per night. If you do t want to stay in your room, your only option is to go to the restaurant 'Next Door'. But this is also open to the public. Run by Czechs Gordon Ramsey. Open kitchen, fantastic to watch. This restaurant also doubles for the breakfast room for hotel guests.