- location looks to be recently renovated and very clean and everything is new - room is spacious and have included a small kitchenette with all you need for a few days staying - we had a triple room with a large double bed and single bed. The beds were comfortable - location is near by public transportation and can easily reach out to city old town

- we have been reserved parking with 2 weeks ahead and paid online parking with a day before to arrive, but when arrived to location around 6-7 p.m we found out that we don’t have any parking reserved because all places were already occupied. The staff recommended to park in a public parking to 2km away. In the end we received parking in the next day and payment for first day was refunded. After a long trip is not really nice to start searching parking with tired children as long as you have payed & reserved parking. - rooms from street are very noisy. The building is very close to street and and noise from trams is very high. We managed to used with noise, but first night was lost.

The location was hardly 5 minutes away from the center by tram. Cozy and clean rooms. Value for money. Friendly staff.

I thought room service/Cleaning is part of the price. But I learnt it's not. I am not sure if I missed out while booking the hotel. However it is available for a standard price. Honestly speaking, the cleaning part must have been part of the hotel payment.

Every thing was excellent. I will be back again

First of all is they will charge you 10 or 15 euro for cleaning the room and the cost of changing the towel is 1 euro and I asked the receptionist and she told me about the cost before cleaning and I didn’t accept, so they will tell you before ..dont worry. The receptionist explained the hotel perspective about that …all staff where so respectful and polite.

Kris was the best. Very helpful.

They did not provide breakfast. But you can find Lidl near the property (500 m), cheap and save your money. Near to public transport. 15 min to city central by public transport.

No air-conditioner and fan. I forgot my stay will be during the summer, so I forgot to check before booking. No Microwave.

It is a good balance between quality and price. However, the parking could be free as it is outside the city. I would go back again.

The hotel itself is quite nice, BUT as probably you’re going to use public transport to get to the city center as a tourist, make sure you know how to pay for it because they will find you and fine you if you have not payed.

Very spacious room, semi-equipped kitchen, washer was convenient, location pretty sad but easy and convenient tram connection to the city, all the different important locations and also a few stops away from large Andel supermarket that has everything necessary. If you plan to walk around all day and just need a okay place to sleep, then this is a great choice.

Room service should/could be included. When booking make sure you dont get a room on the floors 0,1 or 2 because those seemed horrible, people coming in and out or constantly walking by your windows. Staff ignore you upon entering which was weird :)

The cooking facilities in the room were very good. One small problem of loose handles on some of the pans was easily solved with a screwdriver from work. I am sure the staff would have dealt with that small problem, but this was easier for me. The bed is reasonably comfortable and the room a decent size.

The chairs could be more comfortable, but there are two of them which is better than many hotels. Clothes storage is on shelves, and some hooks - good enough for the clothes I traveled with this time. People traveling with more formal clothing might do well to bring hangers to hang on the coat hooks.

The facilities were clean with sufficient space and comfortable

Receptionist Liza was very rude, argumentative and gaslighting. She refused me early check in although I had requested it in advance and told me to come back around 15:00, she didn’t bother to check if I had a request for an early check in or not while she was granting early check in to other clients that came after me. If it was for Javid who came to the rescue, I would have waited for more than 4 hours. she might be new to the job but she should know that in Czech Republic people are treated the same regardless of their color of skin which she might not be aware of yet.

Overall it's a good hotel, relatively near the center (about 15' with Uber / Bolt). The rooms were ok and spacious.

We stayed for 4 days and our room was never cleaned / they never even entered the room during cleaning hours to check if there was anything needed to be cleaned. Even for extra toilet paper we had to ask. They brought it, let the paper on the table, and left without cleaning anything else. We stayed there because we booked relatively late our trip and thus most other hotels were already booked or too expensive, and this was the only one available at a *relatively* decent price (not really cheap, but cheaper than the other choices). It was a necessary option, but certainly not value for money.