The location is brilliant, so close to Charles Bridge and the Old Town Square. The Junior Suite was lovely, we really liked our room and felt it was a great size - the bed was super comfortable!

There was an adequate variety of food at breakfast, but it seemed that things kept on running out and there was no stock rotation. The cook (lovely lady) didn't speak anything other than Czech, so it was difficult trying to communicate with her (though we did use google translate). She certainly determined whether you could or could not get an omelette each morning - we worked out that if she's just cooked fried eggs, you couldn't, but if there weren't any eggs out, you could get one!

The hotel location is excllent , it is in the middle of all old city attractions, the rooms are big with good furniture, very good and freindly staff, specially Ms. Maria the front desk officer. She was very kind, caring, knowledgeable and helpful. She made our stay beautiful with her help in selecting for us where to go and where to eat . Infact the whole staff was very kind and helpful. The hotel breakfast is very good with good selection. Also the resturent has good dinner. The hotel price was very reasonable too.

In fact I did not find any significant issue during my stay to talk about

The staff at reception were very accommodating and helpful! It was quiet in the hotel and the location was amazing. I thoroughly enjoyed my stay made even better by the friendliness of reception. The check out time was perfect (12pm) and was able to leave my bags at the property whilst I went in to the city on the day of my departure. They also provided me the option of an even later check out for an extra 20 euros.

Would have loved to have a mini fridge in the room. I would also recommend to cover up the breakfast plates as unfortunately had a fly make its way into one of the dishes due to the weather (no fault of the hotel)

Location, character of building. Now there is a restaurant on site with 20% discount for guests Will be back next year but will upgrade room.

Paying 1 euro per coffee pod in room. Low beem between bed and bathroom. Even though aware of it still banged head twice in the dark. Stayed 3 times before and always stayed in superior room, so never had problems with low beems or size of room. Lift only goes upto 3rd floor, so if not fully fit request 3rd floor or lower.

Location is exceptional (although you can't actually get a car to it so we had to drag heavy bags some way over cobbles!). The room was a good size and well appointed with a comfortable bed.

Check in was rather clunky. We were left waiting at the desk on arrival after a long journey for several minutes until the recptionist arrived, other members of staff buzzing around seemingly oblivious to our presence. The lazer dot things on the ground floor are odd and very out of place! The key cards often took several attempts to open ground floor doors!

central location, very easy to find from the Prag main station, and convenient to all main attractions the service was great, small-ish scale hotel but the staff was friendly, especially Adam who checked us in and out, was fantastic. Breakfast well-balanced choices, definitely had everything you would need to start the day. we loved the room! big and spacious, high ceiling, perfect for my parents and I. b stunning chandelier placed in the historic and rustic room

i guess this is not up to the hotel since the building is so old, our room was on the ground/cellar floor so we couldn't open the window or get some natural light, but it was fine, not a super big deal! another thing is maybe update the address or location on google map? the map took us to the other side of the building but the main entrance is from the other street. we still found it no problem but was a bit confusing we showed up to the location from the map and it was a wall

All the staff were so nice and helpful. The room we had was very nice and exceeded our expectations. We’d gone away on a surprise holiday for my partner’s birthday, I hadn’t informed the staff this was the occasion but the cleaning staff must’ve seen her birthday cards and brought us up a free fruit platter for her. They went above and beyond and we loved our stay.

Location was just excellent. The room spacious, comfortable and clean. The staff very helpful and attentive. Breakfast absolutely nice, lots to choose from. Perfect WiFi, especially if compared to somewhat slower internet connection out in the street.

Missed minibar or at least a fridge in the room. And a bathrobe - would be nice to have it.

Staff were excellent, friendly & helpful. Hotel was centrally placed for visiting the sites of Prague. Room was well appointed & quirky - this building has an interesting history it was originally a 14th century monastery.

Potential guests should be aware this is a very central hotel in a semi pedestrianised area & as such can be a little noisy in the early hours with lively chatter from the streets below.

Very nice clean rooms. Great shower and nice soaps and shampoos as well. It was quiet despite it being very centrally located in the old town. The location was superb to explore Prague from and nearly everything was an easy walk away or the public transport was just around the corner

Nothing, we were mainly exploring the city so needed a comfortable bed to sleep in so didn't interact much with the staff. It does cost €20 for an early check in and there is a city tax to pay at the end but nothing out of the ordinary