Location is perfect and probably the best in Prague, we had an amazing room overlooking the river and castle beyond. Tram stop directly outside the hotel and 2 minutes' walk from Charles Bridge. David the concierge made out stay memorable and went the extra mile. Not only was his knowledge first class but he really impressed with his recommendations. Breakfast wasn't to our liking and David got us a full refund for breakfast for the stay plus recommended two excellent breakfast locations. Hotel is pretty, charming and incredibly well located. We did frequent the courtyard for drinks on a nightly basis and the cocktails were perfectly blended.

Breakfast - very limited a la carte menu, very small buffet and very slow service. So many cafes so just book room only and you will be fine.

People nicely Big room Good service

We stayed in the suite 320 for two nights - it’s a beautiful rustic suite but you do have to go two floors up to reach it. The room is located in the back courtyard and is quiet - you neither hear the street noise nor other guests. The mini fridge had various sodas and water that was included in the hotel room price. Nice touch! The location of the hotel is superb! 3 min walk to the Charles Bridge, 15 min walk to Lesser Town, 10 min to the Town square. We took Uber from the airport, cost was about 500 CZK + tip. It took about 30 min. Staff are friendly and check-in and check-out was fast. We definitely recommended this beautiful hotel if you want to be close to the old town and Charles Bridge.

WiFi wasn’t working too well in room 320 - we keep getting disconnected

Location is great, right beside the Karluv Most, couldn't be better. Stuff is super helpful and amazing. Room - ... , well, I've had the whole floor pretty much, it's underneath the roof, top floor whole apartment. I can say most of the condo-apartments are smaller than this suite. Valet parking is perfect, when I came for check out my car was already waiting for me in front of the hotel. Room was clean and super-comfy. Inside-open patios was perfect, so nice to sit it during late evening time and do stargazing with the glass of champagne.

If you rent the top-roof apartment, and you are 195cm tall - you must watch your steps, because you can hit the the top-beams. Anyway, I loved that apartment, I was careful, but just for consideration

The staff was extremely friendly and hands on in their service , the concierge service , the house keeping and special mention of the front office manager ms alecks , she was extremely helpful and was able to guide us for our needs … we guess we met the owner as well who was greeting guests with a smile all the time , we ordered our breakfast and it was excellent…

Beds could have been better were too soft for our comfort , also the room we had on the 3rd floor had a lot of wooden ceilings and the height was low , not very suitable for taller people , also wished the toilets were more spacious , I would say this was a 4.5 star hotel not a exact 5 star …

We stayed in a deluxe suite which had a living area separate from the bedroom. It was enormous and had two bathrooms. Housed in an old palace, it had a huge amount of character. No noise from outside and bed was extremely comfortable. Great breakfast and nice bar. The staff were all fantastic and couldn't have been more welcoming. Nothing was too much trouble for them. They even got me a pair of pliers to help fix my suitcase. Big shout out to Alan who helped with restaurant recommendations and places to go and see and how to get there. Hotel is in an excellent location and all notable tourist destinations could be reached relatively easily by walking. Lots of restaurants and bars in the immediate vicinity and great views of the castle and the Vltava river from the hotel.

Slight complaint that shower took about 15-20 minutes to warm up. However, being an extremely old building, this probably comes with the territory. Annoying, but didn't spoil the overall excellent experience.

Mozart Hotel is an amazing place to stay in Prague. It is excellently located on the riverfront close to the Charles bridge. You can walk to most attractions easily and stroll along the riverfront anytime. The staff at the reception is excellent and very welcoming. Overall service everywhere in the hotel is very good. The concierge was also very warm and helpful. We had breakfast and it was quite good. The building is very beautiful and has an old world charm. The rooms are great and have all the modern comforts but retain the traditional look. Overall a great stay!

The hotel is a historical jewel - an old place in an unbeatable location in Prague, with a long history and tradition. Rooms are comfortable and attractive. Toiletries are elegant and there is ample amount of plugs for all electric devices. The furniture is very in tune with the historical motif, which adds to the charm. The service is exquisite and prompt. Staff are friendly, punctual, knowledgeable, and attentive. The restaurant is a hidden jewel - it’s menu is simple but the food is outstanding.

Given that it is a historical property, there can be a few quirks, like the toilet on one side of a suite and the shower on the other side. Temperature regulation in the room can be tricky, depending on which side or part of the hotel one’s room is located.

Located near Charles Bridge and easy walk to Old Town as well. Clean, excellent maid service, David the concierge was most helpful.

we arrived and were given a tiny room, n bath with one sink, after reserving a suite from exquisite pictures online. David the concierge was kind and efficient in finding us a lovely suite the next day. we had arrived late on a holiday and were given the tiny room as it was the only one available. But with reservations, and at a suite price, this was appalling. All was well the next day and we were given free access to the mini bar fir the first day. I am sure this room mishap is not common at this beautiful hotel. Thanks to David for his kindness and integrity.

The Mozart was all I hoped it would be for our four nights of sightseeing. Perfect location, right next to the Charles Bridge, within walking distance to every and all sights and attractions. The hotel was spotlessly clean and the breakfast in the morning was excellent. Staff were eager to help and had very positive attitudes.

The only thing that wasn't perfect was the fact that we could not stream Netflix in our room due to some type of an error with the Hotel's handshake with Prime. We could log on and we could stream all the trailers we wanted. But when it came to watching any movies or shows, we kept getting the same error. The hotel said it was aware of the issue and working on it but it was never resolved during our stay. This meant using the hotel's HDMI cable attached to our iPad sitting on the bed. Not earth shattering but also not something you want to deal with while on vacation at a premium priced hotel.