Very good facilities, nice region, very quiet and close to big parks. Many nice traditional restaurants near the hotel. Satisfying breakfast.

Very strict personel/ staff and not easy to communicate with. During breakfast they tried to take my plate twice, while I was still eating and my plate had still food on it. Without asking if i had finished. That was very strange. The bed was a bit stiff but i know that this has to do with each person's preferences. Also, during our last day, the small towels disappeared from our room. I guess they took the old ones but forgot to replace them? Overall a very good experience though.

My husband and I arrived at the hotel pretty late, even though we did not have a previous booking they found a room for us. We pick an executive room on the fifth floor with a shared lobby. This lobby was a reason we decided to book 8 more nights at the hotel. From 17-19pm there is a happy hour with snacks and drinks. Nearby is the Ferticare clinic for IVF we went so it was convenient. The breakfast is the best one ever. You can choose from fresh vegetables, fruits, asian corner with miso soup and many more.

Everything is excellent

I liked the room and facilities a lot and the location is great

I found it ridiculous that I had to pay a deposit of 3000 kc. up front for the mini bar (which I did not use) It was too hot in the room during the night and not possible to turn on the air conditioning because it was only early April.

- very clean and nice size rooms - confortable and large beds - quiet rooms, even the ones on the main road - all the amenities provided - excelent breakfast - very good location, bus/tram stations next to the hotel, even for the airport transfer

Receptionist kept insisting on providing a credit card as a guarantee for the room, although i had my card added in the Booking account and reservation with which I paid at the hotel. If we hadn t been with another couple who had a credit card, they would have charged us cash deposit. I have quite a lot of reservations with Booking for years now in many European cities and capitals and this is the first time I encountered this. The same credit card request was also for our friends who already had the room payed when they booked the reservation.

This hotel was the best of my entire trip. I arrived early, and they allowed me to check in, which I greatly appreciate. The staff was always attentive and friendly, and the breakfast buffet was extensive and delicious. It has a great location, just 3 minutes away from a shopping mall and a 35-minute walk from downtown (which I highly recommend to fully appreciate the city). I would definitely recommend it and hope to come back soon!

Wonderful hotel, we've chosen it not for the first time, and each time it exceeds expectations. Excellent rooms, perfectly fresh and clean, amazing breakfast, friendly staff, and surprisingly reasonable price for such quality of service. Thank you very much!

From the moment we arrived, the warm welcome from the staff set the tone for a beautiful stay. The check-in process was smooth, and every team member I interacted with was friendly, professional, and eager to assist. The room was spotless, spacious, and beautifully decorated. One of the highlights was the breakfast! The spread was incredible, with various fresh, delicious options catering to different dietary preferences. The dining area was cosy and inviting, making every meal a delight. The hotel's location is perfect. It is within walking distance of major attractions and public transportation, which makes exploring the city so easy. Plus, the hotel provided helpful tips on local sights, adding a personal touch to our experience. Overall, our stay was outstanding. It’s clear that they prioritize guest satisfaction in every detail, and I can’t wait to return. This hotel is an excellent choice if you're looking for comfort, quality service, and a memorable experience!

There's not much to criticise, if anything, the rooms are a bit too hot, and we couldn't locate the temperature control.

I had a thoroughly pleasant stay at Vienna House by Wyndham Andel's Prague during a recent business trip. The hotel provided the perfect blend of comfort and efficiency, making it an ideal choice for a professional visit. The staff were courteous and prompt, always ready to assist with any requests. My room was well-equipped, with a spacious desk area that allowed me to work comfortably, and the Wi-Fi connection was reliable, which was essential for my needs. The breakfast offerings were excellent, providing a range of options to start the day right. Additionally, the location is quite convenient, with easy access to both public transport and key business areas. Overall, a very professional and accommodating experience that I would highly recommend to fellow business travellers.

Fantastic hotel, is the second time to stay at Vienna House, I couldn't recommend enough, staff very professional and friendly, hotel and room very clean and comfortable, the breakfast lots of choices and good food . Definitely a 5⭐️ hotel, I can't find any negative point. Perfect location for visiting Prague, 10 minutes walk to Dancing House, 20 minutes to the Castle and Old Town, easy to reach from the airport, both times I have used public transport to the hotel and taxi on return, and is cheap. Nearby a Mall with everything need , coffee shops, pubs and Czech traditional restaurants Next visit to Prague definitely I will stay at Vienna House

None negative points

We stayed in the hotel for only one night. The check-in took more time than expected but the staff was very friendly and explained to us why it was taking longer than usual. The hotel is located quite centrally and the rooms were quite spacious. We had requested for a baby cot and they even gave us some toys and candies :)

The only small hiccup was when we tried to leave the hotel for sight-seeing, we weren't able to take out our car from the parking as we had to first request for some kind of access card from the hotel. It would have been nice if they had informed us that during the check-in.