Excellent customer service! Staff is friendly and always willing to help/accomodate you. Perfect location close enough to my mom to where we could easily help her take care everything after my dad's passing (he died 1/10 which is why we stayed at a motel). Needless to say it was a hard time for everyone. We got snowed in for a week, but it was super comfy here. No complaints! Love this place. Thank you so much!!!!

Nothing to dislike.

I don’t know why this property is rated so low. It’s a good motel. Room is clean, bathroom was much cleaner than I expected too.

No telephone in the room to call the property. No drinking water bottle or basic toiletries. Toilet roll was almost over and there weren’t any extras

I'm confused by the poor reviews of this hotel as the only complaint I have is that the ice machine wasn't working. The room was spacious, the bed was comfortable, the a/c worked fine, and the shower was particularly powerful. It's good value and in a reasonable location within a mile from downtown, with a couple of restaurants closer.

Both business and pleasure , needed some repairs on counter top in bathroom .. but as a whole it was very nice. The beds were very comfortable. Thank you . 👍

Microwave would have been nice.

The location was good for visiting my family and centrally located in Salem.

The shower was definitely ready for updating!

The location left something to be desired but at least it’s relatively easy to find

The maintenance guy came to my room to fix a bent bar on the towel rack. I’m doing so he broke the bat clean in half. He said that he would make sure that the managers knew it was him so I wouldn’t lose my deposit. Yet I still lost my deposit. Never again Knight's Inn

It is always a great stay when me and my husband stay staff is Always friendly and helpful very polite .thanks again knights Inn James & Florence Swogger

We liked everything. No complaints from us.

Always a good price. I like that its quiet here also.

Not the best neighborhood since it's close to a residential neighborhood and used to be a crime area.

The rooms are comfortable and clean, and very quiet. The managers and housekeeping are great, very friendly, and they keep everything at the property very clean and nice. I appreciate a clean and quiet place to stay.

I have no complaints or comments

We were grateful to be let into our room earlier than the check-in time. The room and bathroom were spotless and we enjoyed a good night's sleep.