Location was good with shopping within walking distance. No unhoused tents in site and plenty of parking.

Random truck pulling a trailer took 10 spaces and parked within 3 ft of my car. Not sure why they would pull in if you have a travel trailer to sleep in or not stop at a rest area if passing thru since this property is not next to freeway. I was under the impression it was private property. Morning crew at front desk 2- females seemed bothered I would bring the subject up. Eye rollers . Was told people sometimes pull in to park and sleep. Again under assumption it’s private property. 🤷🏻‍♀️

The service was excellent. I wish i knew her name, but the lady at the front desk was so kind. I got there way too early, she recommended a place to go have lunch while arranging a possible early check in for me. Called me shortly after to say my room was ready. The breakfast is a proper full breakfast buffet. The room was big, comfy and clean. And not much noise through the walls. The area is perfect distance away from city center, in a more suburb area, with everything you could need on terms of food and stores. Felt very safe in that area. Definitely recommend this hotel.

No negative comments

Staff was super friendly especially the maintenance guy who I ran into in the hall more than once. Breakfast was AWESOME! So refreshing to stay somewhere that gets that it is imporant that folks leave your property happy and full rather than hungry. Really makes for a better start to the day not having to figure out somewhere to eat. Room and all comfortable & clean but staff friendliness & their breakfast are what stood out the most. I would stay again.

Only issue was no way to make tea in the room. Used a paper cup to heat water in micro & it almost caught fire. Not everyone is a coffee drinker so something for us tea people would make a difference.

The staff were great. Very helpful and responsive to requests. The room was large, clean and comfortable. You can tell it's an older property that has been revamped. They did a fine job with it. The breakfast was excellent and varied items were available. It was easy access to and from the freeway and very close to shopping and dining.

This is just personal preference, but although I like a firm bed, this seemed a little stiff. Again, just personal preference and it doesn't take away from a great stay.

We had a king suite during our stay. There is plenty of room to feel comfortable. The layout of the room is convenient as well. Our bed was comfortable, and we had one of the best nights of sleep. The room had a microwave, refrigerator, and a coffeepot. Very nice water pressure in the shower. The breakfast in the morning had plenty of choices. The staff in there kept up with keeping the food replenished so it stayed fresh and kept up with removing dirty dishes and keeping the tables and floors clean. We didn't use the pool or fitness room so I cannot comment on those. The hotel is conveniently located to stores, restaurants, bars, and drug store, and area sights of interest. I-5 isn't too far from the hotel, maybe five miles. This was our second stay with Hotel Salem. We'll be back for more visits in the future.

I think all hotels should have a night light to make late night bathroom trips safer instead of having to keep the bathroom light on with the door closed to use as a night light.

The staff were friendly, professional, and very helpful. The room was laid out well and had good lighting, which seems to be very rare for hotels. There was enough vanity space for both my husband and myself. The bed and pillows were comfortable and it was quiet at night. We slept well. Having hot breakfast options was nice. We stayed during a snow/ice event so ended up spending more time in our room than is typical, which made it's comfort even more important. There is a lot to walk to from the hotel (in normal weather) and it is conveniently next to a Trader Joe's and has a nice brewery about a half a mile away.

There are no real complaints. We were completely comfortable. I would suggest adding a small table to place coffee cups on near the sofa. I only rarely like hotel breakfast so believe most people would enjoy the options offered here.

Breakfast had a lot of choices and the coffee was good. Plenty of seating and an attendant cleaning tables and refilling food choices. It was a pleasant way to start the day. I also liked the dog potty area. It was well lit and had different surfaces for your dog to use, bark, rock and grass.

Not really a big deal, but only having one sidewalk to cross to the other side of the parking lot. When people are checking in and out they block that sidewalk with their cars which makes it a little difficult to cross over the rocks to the other side.

The hotel is all fresh and new. The coffee and breakfast are excellent. Not the usual hotel coffee, this is the good stuff! The shower was the best of our whole visit out west! Room is spacious and comfortable. Great to have fridge and microwave! We had a king bed that was so perfect, with excellent pillows and linens. Climate control worked fantastic! For the most part the room was very quiet also. All the staff were friendly and helpful.

We missed a hot tub. The pool and pool room were slightly too cool for complete enjoyment. The kids didn’t mind it though.

This was our 2nd stay! Location is perfect, grocery stores, restaurants, dispensaries all very close! A lot within walking distance! About a 10 minute drive to downtown. Staff was very friendly and welcoming! Continental breakfast was yummy and a lot to choose from! The rooms are very basic, but they’re very roomy, there’s a small sitting area with a couch, microwave, fridge and plenty of counter space! Our favorite part of the room was the bed! It was so, so comfortable! My husband and I slept so well!! This is a no frills hotel, but it’s clean, staff is great and location is perfect! This is our go-to when we’re in Salem!

Nothing!

It looks like it has had a facelift since the last time we stayed there. In fact I think it had another name, but I could be wrong. Room was comfy and clean. Breakfast was lovely. We had a choice of a hot meal, which was also different from our last visit. Plenty of parking, and exactly what we needed for an overnight stay.

The hallway and rooms were rather noisy. Doors opening and closing, voices etc. I am a light sleeper so if you are not, like my dear husband, then it wont affect you :) Just thought it would be worth a mention.