This was a last minute booking as our flight from Samana was cancelled and rebooked for the next day. We only dealt with one staff member really, while we were checking in. She was absolutely amazing! We were obviously stressed and tired from our day and she made the check-in process seamless. She also go everything set for our check-out the next morning as we were leaving at 6:00am. We has an issue with the AC in our room, we couldn't get it to work. She came over and after also not being able to get it to work she offered to move us to another room and helped us with our baggage. This all seems like basic things, but after the day we had we really appreciated it. Overall we love the warm welcoming vibe of the resort! I would love to go back and checkout the resort and area more.

The only thing that could have been better was for our AC to work in our original room. This was quickly rectified though and we moved to another room with wonderful working AC.

Beautiful hotel, right at the beach front and with a truly excellent restaurant and charming staff. The rooms are tidy, cute and decorated with taste, hot water was always available (contrary to many other hotels where we stayed)

The breakfast was a bit disappointing for the price - most items that are included elsewhere had to be paid for as a addition (eggs, fruit, cheese)

The Hotel Atlantis is 📍located along Punta Bonita, in Las Terrenas, Dominican Republic. With a picturesque backdrop of golden sands and palm trees 🌴. The hotel features 18 rooms and independent bungalows, with curves instead of corners, and whitewashed walls, invaded by climbing plants, just paces from the sea 🌊. At the Atlantis, meals are served everywhere. It’s a relaxed atmosphere, sarongs, and sunscreen for long lunches in the shade of the thatched roof beach hut by the sea, or the stylish atmosphere of the terrace. The service was exceptional! The entrance is a little hard to find, especially at night after driving several hours from Santo Domingo. We drove past several times before deciding to call and get directions from the hostess. The hostess patiently provided us with directions and, upon arrival, was also the one that checked us in and showed us to our room. With a chilled bottle of Cava waiting! Moreover, it was late into the evening when we arrived, and of course, we hadn’t made a dinner reservation. The restaurant was fully booked, but instead of turning us away, they fit us in and just said there would be a wait for the food. We ordered and then took our drinks and strolled along the beach while we waited. There were also two instances in which I wanted to grab coffee and cocktails from the restaurant and take them back to our private terrace to enjoy. Without hesitation, or some BS hotel excuse of – “we have to bring it to you,” or “you can’t take our glassware out of here,” they provided me with exactly what I asked. They even let me borrow their server tray! The staff at the hotel makes it beyond easy to stay with them! And makes it a place I would be keen on visiting again.

This hotel has X factor. It's special. It's the most amazing property, with so many palm trees and sooo close to the water. The food was wonderful. It's so perfectly located at the end of a small strip of restaurants, etc. It's gorgeous and laid back. It's cozy.

The beds aren't extremely comfortable. At first I was upgraded to an amazing room for 2 nights because it was available, and they didn't charge the upgrade. The room I booked had an incredible view but it was small and only had a rocking chair to sit in other than the bed. My main concern though was that I am obsessed with quiet and although this property is very quiet, next to the hotel sits a restaurant that has music that I could hear quite easily (because my room happened to be situated right next to the restaurant.) They stop the music by 10 or 10:30, and it wasn't playing at all a few days when the weather wasn't perfect, but still this was really my only concern with the hotel.

Cute rooms with very nicely appointed bathrooms (including French toiletries). The restaurant is delicious. Beautiful beach with a sidewalk along one length of it. Very kind and gracious staff.

The water comes right up to the wall at this beach, but it is centrally located. But this is not really a negative, as if you walk one direction you find waves and the other direction leads to crystal clear blue water and snorkeling.

This is a very quaint jewel of a hotel, each room is different and the architecture is whimsical. The location is perfect, with a lawn and chairs directly in front of the ocean, with the public trail to Punta Bonita passing through. You can access several swimming and surfing spots as well as all the nearby beachfront bars and restaurants without seeing any cars or roads. The food in the restaurant is AMAZING, French technique with beautiful Dominican ingredients, three of the best meals we had in DR. Staff are all extremely friendly and helpful. Outstanding value.

Nothing

Nice boutique hotel right on the beach. Beach access from adjacent property. Beautiful Playa Bonita beach. Staff is really nice.

No beach access in front of the hotel. Spent the beach time at the other end of Playa Bonita but no beach chairs available to rent. The free continental breakfast only includes coffee, tea, juice, toast and jam. Everything else is extra so not really a continental breakfast.

This is the third time that i choose this hotel for my stay.It is located in an excelent and quiet spot.The staf is always polite and helpful.The rooms big enough for our 4 members family.Breakfast good.

At our dinner for desert we ordered apple pie with ice cream.My daughter asked only ice cream but they didn't have!!!!!They have ice cream only for apple pie. The ice cream of the apple pie was an ordinary ice cream ball.I really can't understand it.

lovely quiet spot right on the beach. There’s a great restaurant on site and many in walking distance along the beach near us. Restaurants along our beach were so good that we stopped driving into las Terrenas ( terrible traffic dodging crazy motor scooters). Mosquito was our favorite.

know that the beach is beautiful but lots of waves do not too swimmable. There’s a better beach for swimming kind of “around the corner” down the beach.

Loved the location and staff were very helpful. The restaurant unfortunately was not open . We were off season and so less staff and immediately next door you could get food but would have liked to have eaten their as the food at Atlantis is known to be excellent. Loved the quiet off season. Would love to return someday.

Restaurant closed