Freindly staff who can speak good English and I assume Spanish from the Spanish groups that were there, very informative and always asks to clean my room. I was usually going to breakfast 10 mins before closing and they let me finish my breakfast and pick what I wanted before closing time . I had issues booking Uber to the airport and a friendly staff member kindly did it for me given my unique situation very early in the morning after checkout.

Fortunately/ unfortunately for tourism and locals a metro is being built in front of the hotel it has destroyed the image of the street and a lot of rubbish and unsafe walkways left outside the hotel (not hotels issues of course ) other than that it’s perfect and would stay again.

The hotel is very clean and rooms are nice. Although the bathroom is old but very well maintained. Cleanliness is good. Concierge staff is good. The lady staff outside on the desk is good and smiles with greetings.

I ordered a Club sandwich and all over the world Club sandwich contains fried egg. I think the Chef ran over with the egg and chicken. The chicken inside the sandwich looked like some left over or the Chef just managed to complete my order. When you pay 10 USD plus for your Club sandwich you expect it to be better. The reception staffs are for sure high nose, mo smile and they are very busy inside without any guest outside 😊. The only lady sitting outside on the desk is the one who smiles and greets.

The facility is really nice and clean. Rooms were clean, beds were comfortable. Nice pool and location is somewhat close to the pyramids

Prices were a bit high considering the quality. The area is a bit sketchy, it's def not safe to walk around at night or even during the day if your not with a friend or group. Also they were short staff quite a bit.

The hotel is very nice and has all the facilities you need. The cafe in the lobby is open 24/7 which was convenient for us. When we first arrived we were given a room that wasn't the same as the photos, the room was small and barely had a window. We asked them why the room was so small and they gladly put us in a better room with way more lighting. The hotel is located close to the Pyramids, so that was convenient. Bed was comfortable, bathroom was clean. Thank you for a great stay!

The photos of the rooms should be updated because they didn't match. Unfortunately, the street that the hotel is on has construction, so every Uber driver had to find a route that allowed them access to the front door. This should be mentioned when booking because it might cause issues for some people.

The hotel had different options for dinner. You could use the restaurant, the buffet, or order food from a dedicated bar area. All food options were good.

I got upgraded to a suite on level 4, and the room size and location are great , but the bathroom needs updating and repairs done.

The reception, cafe and concierge staff were very good. The receptionist helped me get an uber to the airport as we left. The breakfast was excellent with a wide selection of European and Egyptian food. It had the best falafel I have ever tasted. The rooms were clean and the beds were comfortable.

A high end hotel worth the stars in Cairo. Many hotels are sold here with high stars and are not at all. The most comfortable stay since my all inclusive in hurghada. Staff also speaks English and bet foreigner friendly.

The wifi is not good. Probably the best you're going to get however. As usual with most hotels here, the shower water gets on the floor if you don't plan it properly.

The coziness of the environment:)

Less amenities like coffee kit and tissue boxes.. I suggested also to have cooperation with tour guides specially lot of foreigns visiting Egypt.

we loved the pool, and the beds were very confortable.

the surroundings are under construction, not as closed as expected to the Pyramids . the had music all night in the corridors with a loop of three songs, as a well as a tecno disco very near by.

The best thing was the great hospitality of Hagar in welcoming with very beautiful smiling face. Very special thanks from my heart. İman in the reception also was helpful. Thanks her for free upgrading my room.

Very crowded hotel in the breakfast Too much rush in the restaurant…