Nice location Friendly staff Special thanks to Khalid and Assma in front disk

Rooms Need improvement Lift need improvement

The hotel overall is amazing. It's pretty huge and there are many things to do. The staff was super nice and very friendly. The hotel & gardens & swimming pool are always clean. There are many varieties of food that suit all tastes. I like that the beach was part of the hotel and the view from my room was amazing.

I don't have negative comments about the hotel services but only that the hotel is a little far from Hurghada city and the airport.

The beach is more than wonderful, and the hotel is beautiful in its simplicity. The rooms are well-arranged and clean, The reception and hospitality staff and the workers in general are friendly and kind, especially Chef Ibrahim in the beach restaurant, is professional, friendly and very polite man. The food tastes very good but the variety is not enough. Overall, I enjoyed this vacation very much.

although the air conditioning sound is loud in some rooms. Mr.tark Barman in reception is professional, but he needs to be more friendly

Nice

very Hot Time.....

Location, Location , Location ( one of the best locations among all the Egyptian red sea cost ) Beach ( very big, clean and well organized) Pool ( very clean and have variable activities ) Aqua ( despite all the activities u have here there's still aqu games ) Staff ( really nice staff ) Landscape ( 80% of the facility is green area and it's maintained very well ) Room view First time in hurghada that didn't face mosquitoes bites ( Don't know what they had done to get rid of all mosquitoes but it's brilliant and working so well )

Not a big deal actually the only thing i can think about is having some geckos in my room but with all that landscaping it didn't really surprised me and every time i found one i called the reception and they sent someone to get rid of it

I have enjoyed my time. The reception team I fantastic Special thank you to Mr Mohamed and Vivian The catering team they are professional and friendly with good service very helpful 👍 Specially Mr Mahmoud and his team (Abdo , Mohamed ) quality of food and good selection Head Chef and his team fantastic work and Fresh homemade bread Egyptian style with fantastic bakery The beach team and stuff are friendly House keepers are super star Best wishes to you all

Plumbing service needs to be fix the room Plumping facilities at the beach need to be fix (The feet cleaning area . Get red of the plastic SACHET (CASE OF SHAMPOO) NO PLASTIC TAKE AWAY CUPS AT THE BEACH REUSABLE PLASTIC ONLY

There is a sandy beach with a house reef Infront. Good buffet food with a daily variety. The bars offer (alcoholic) drinks till midnight. Staff was very friendly, with good language skills and it was super clean. Our room was big with fridge and a balcony with seaview.

There is not really anything around the hotel. Animation was more kids style.

Shams Safaga Resort offers a delightful blend of exceptional service and breathtaking surroundings. The staff's warm hospitality creates a welcoming atmosphere, making guests feel like part of the family from the moment they arrive. The resort's pristine location provides a serene escape, with stunning views and plenty of opportunities for relaxation. Shams Safaga Resort delivers an unforgettable experience that leaves guests feeling rejuvenated and eager to return.

Best location for windsurfing and kitesurfing (the windusring station is at the beach right side near the Shams safaga resort, kitesurfing statio is on the beach left side just in front of Shams prestige (adults only). In comparison with Dahab, there is less surfers and more space for surfing and kiting. Food was very excelent. Lot of vegetables, food was very healthy:)) chicken, beef and fish were served every day. also delicious local food variations. Every evening fresly baked Egyptian bread. Animation team is great. The whole staff is professional and polite and will not bother you. We booked bungalow in beach front.

The wine is not available in the beach bar. There is no kettle in the room and just few TV programs in ENG. There is no free internet, but you can buy a local sim cart in nearby shops. The rescue service works slow, you can wait quite a long time while the boat will come. I noticed that some kiters wauted fir 40 and more minutes so far from the coast that it was hard to even see them.

The room was nice and comfortable, except weak water flow in bathroom. The Jacuzzi was exceptional, the beach is big and almost sandy.. The pool was amazing.

The grilled food quality was not that good. The direction signs inside hotel are not accurate and missing for some places. The animation was not so good.