Staff and animation were amazing

The food not the greatest

- Cleanliness - Well maintained territory - Lifeguards watching the pools at all times - Staff at the restaurant very friendly - Animation team is good

- Food choice is ok, but very repetitive (especially breakfasts - always the same) - Rooms clearly need to be refurbished (we stayed at Kids den on the 1st floor), though rooms on the 3rd floor have been refurbished. - Very shallow sea - All extra services (Spa, photographers) are extremely pushy. I'd say, beyond the limits. - Avoid the photographer with lots of rings on his hands (there are 2 of them in total). Will seem friendly at first, but quality of photos & attitude are disgusting (treats you like sh*t & pushes you to buy more even if you had an arrangement).

The food was very well served and with adequate Varity . The number of serving staff was limited considering the high occupancy during this period.

The pool and beach towel system was very inconvenient and unhealthy. In all hotels I visited the towel is replaced in a cabinet by the pool or beach with towel cards received upon check in, strange in Coral sea water world , the pool towels are given and replaced in the room at certain time or during room cleaning, if i am not available at that time in the room , then i will have to chase the room service guy the next day hopping to find him in the corridors and wishing to find clean towels with him (sometime he had no clean towels and had to wait for the laundry, either way I was wasting much time in this pursuit ... Need to reconsider this towel replacing system as it could be cause of health issue and guest inconvenience.

This hotel was amazing we had an amazing stay the waterpark was really fun and had really exciting slides and the food was really delicious and the staff for the waterpark was excellent they were really nice and funny and the animation at the pool was really entertaining.

In the restaurant the beverage section the cups are not clean and it smells bad.

The hotel swimming pools are very nice where kids enjoyed the most. Food was good with variety and changes everyday. Night shows and other activities were bonus points. Staff are helpful and always want to help and accommodate.

Internet is limited and when the 3 GB provided are finish you need to pay for the service where I think it should be free for all guests.

The room was very spacious, staff very kind. Good water facilities (pools, waterpark).

Maintenance could be better. Staff very kind, but check-in and reception was slow and not efficient. Food was mediocre (except bbq evenings, which were great)

Hotel was amazing, location, meals everything. Cannot fault this hotel. Rooms were spacious. Slides were amazing. Ibrahim at reception went out of his way to make us feel at home. They even sorted out gluten free meals.

Cannot fault this hotel. Amazing

Clean , food , aqua , staff

Sea , location

the water park is excellent. The staff of the waterpark are fanatical about safety. the rooms are big and comfortable. the beach is clean. all the staff is very polite and helpful. the city center is just out of the gate of the hotel.

the kids club was closed when we tried visiting during the activity hours. the free wi-fi connection is very limited. the "milk" is reconstructed milk from low-quality milk powder.

· I stayed with family for 5 days,overall the stay was good . The positives are -All the staff were very helpfull and friendly . -The aqua park was very interesting especially the staff Mahmoud Arafat and Saber and my children enjoyed it. -The food's taste and variety was good. The hotel has nice landscape. The front desk solved problems very quickly. -The beach was nice but for swimming, you have to walk on ling path inside the sea.

The Plates in restaurants need to be more clean The Furniture need improvement.