Everything was perfect! The best aspect of this hotel is the quanlity of the hotel staff. They were very welcoming and took care of every need starting with early check-in. They were super kind, polite, and knew their jobs. The hotel location is perfect. Many must-see tourist attractions are at walking distance. Taxi cab guys are easily available (both normal cabs and the ones on Grab). MBS is just across the helix bridge. Airport was a 15 min drive. Breakfast at the hotel is very good with a variety of items from different cuisines (Indian, Chinese, Singaporean, Western etc.). Food is good for vegetarians. In-room dining also has decent options for vegetarians. They'll also fix something not on the menu to suit your dietary requirements. The art inside the hotel is also a must-see. We had a good time going around checking various paintings and sculptures. Ritz-Kids is a great idea. My daughter loved it. This hotel is the kind that makes your holiday. I will highly recommend staying at this property.

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Exceptional hotel and service, this hotel is full of opulence and old world charm and culture. it’s Gold class all the way, from Leather bound walls, to drawer partitions that house champagne flutes and whiskey glasses. Magnificent Breakfast and Dining options which is a must do for your taste buds. The views over Marina Bay showcasing, Gardens by the Bay, Marina Bay Sands, Merlion Park, The Financial Buildings and Singapore’s Harbour are second to none !! and this was from the hotels hexagon bath window or the enormous window in the room/ lounge area. In my opinion this was exceptional value for money, opulence at its finest!! I will be back 😍🍾💎💁🏻‍♀️

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Dickson at front desk was helpful Waitress at the buffet breakfast has served my wife beyond her expectation We feel like home

The room was a bit run down as compare to MBS which we stayed recently .

This was truly the most exceptional hotel experience we have ever had. Every staff member was warm, welcoming, personable and went above and beyond for our stay. So much so that we have canceled future bookings at other hotels to stay here. Can’t rate the experience high enough.

Superb location with easy access to the Marina Bay Gardens and plenty more. Promenade metro station five minutes walking distance, covered all the way from the elements. Multiple malls within walking distance. Easy access to everything you want to see, from Sentosa island to Orchard Road and to the zoo and everything in between. 20-25 minutes from the aiport by taxi. We had rooms facing the bay and the Sands hotel - easily one of the best views I've had from any hotel. Staff are excellent, breakfast is superb and finally a gym that could easily be a commercial facility. Great selection of free weights, cardio and weight machines. It does not come cheap but you get what you pay for.

No gripes whatsoever.

Location of the hotel is really great, amazing view from the hotel room, very cool spa zone and swimming pool, the choice of breakfast amazing, cool and cozy bar.

It’s a very upmarket hotel, located close to interesting areas to visit like Marina Bay Shopping, very clean and comfortable. Stuff is very friendly

While the restuarant and food selections were great, strangely booking it through the hotel as hotel guests was a mission. We only got our bookings via online platforms

Location, service, spacious rooms

One room smelled a bit like sewer vent (rm 1715).

The room and view were excellent. It was great to have a bath as well as a shower. Facilities were excellent in our room. All the staff at the hotel were friendly, efficient and very helpful. Thank you.

The only thing I would ask for is to have a sheet on the bed under the Duvet - so if you get hot with the Duvet you still have a thin sheet covering you while sleeping. The restaurants and bar were a little over-priced.

I was travelling with 2 elderly members and we had a late check-in (at almost midnight). The hotel staffs proactively communicated in advance regarding our special needs. Foods were provided as requested even tho they were not available on the hotel menu. Wheelchair was provided during the check-in as requested. And, we also got free upgrade to the Suite room :)

Very few veg option for the late night dining. However, the hotel prepared customized veg meals as requested.