The hotel is well-placed, being in walking distance both of the ferry port and of the old town. SEcure underground parking is provided at an extra fee, but worth it for the peace of mind. The view over the marina was superb!

Some of the trainee staff still are "finding their feet" in terms of customer service, and had a fairly negative response to some requests (e.g., to leave the car in the garage for a few days), but this was quickly resolved by permanent staff.

Breakfast was amazing: plentiful, always fresh and delicious. It is served buffet style in a big room overlooking the sea and the harbour. Our room was spacious and bright, great view and comfortable bed. Soundproofing was also good: although the Porto Franco area around the hotel is undergoing construction, you could not hear anything from the room. The location was also really nice: central and well-connected, only a short walk away from the old town.

The only thing we did not like was that room was not properly cleaned: at our arrival we noticed that the drawers of the bedside tables, for example, were dusty and full of crumbs/dirt.

The location was perfect for we could reach the harbour in 5 minutes. The shopping center is in the neighbourhood (10 seconds). Every sightseeing were approuched easily by public transport. The breakfast included the local specialities (black bread, fishes, sausages, special butter) as well besides the usual continental and english breakfast. The breakfast time is very flexible. The bar and restaurant gave good meal opprtunities for the daily eating. The hotel's supplies are very flexible. The location of the room was without a view of the sea but in return it was ok, quiet and the early bright light did not disturb us relaxing.

There was not any of it.

Very good location obviously, just at the foot of the ferry terminal, except that the area near the port is a now a huge construction site because of the tram installation work and that the old town is almost inaccessible, even by walking! But the hotel has nothing to do with this inconvenience. The hotel itself is pleasant but a little dated, the rooms are comfortable, even if the housekeeping leaves a little to be desired, the breakfast is plentiful and the staff just welcoming.

Generally quite basic services

Perfect location close to the city centre as well as to the port for trips to Helsinki. Breakfast was simply great. Sauna for free in the morning makes the stay even more pleasant. I arrived at the hotel early and got the room without no problem, the staff was very helpful.

Unfortunately, there is a huge reconstruction going on nearby the hotel, so I could hear some noise overnight. However, after the works are finished, the district will be even more attractive. The room was slightly worn out but it did not cause any discomfort at all.

I had a room overlooking the harbor for the major ferries going to Finland, Sweden etc. Breakfast was very good except for the scrambled eggs (no cook to order) which was tasteless mush. Location to Old Town was an easy walk but there was major road reconstruction at the time so it made it more difficult to reach the hotel. There is a shopping center next door with a Rimi grocery store inside for convenient supplies.

While not there to watch TV, the channel selections were inferior with just a few English channels. No CNN for example.

Location and views, we’re fab. It was clean and the rooms were spacious. Loved the views of the sky at night. Breakfast was lovely with lots of choice. It’s in a lovely spot, only a short walk to the old town, but lovely to have the hustle and bustle of the port area and then views out to sea. Outside space was lovely and sunny in afternoon and evening.

The room where you could leave your bags when you had checked out, was not secure. It is on the ground floor away from reception. It was not locked and anyone could walk in and out.

The experience overall was great, the room was cozy and stylish with a great view to the harbour side. Parking is super convenient with a very big EuroPark located just to the side of the hotel 4€ for 24h (EP42/ Ahtri 3). Breakfast was absolutely delicious, and I believe everyone can find something from the buffet. The room was very quiet during the night, also there was free access to the sauna/ gym. Room included- tv, minibar, blow dryer, safe plus some toiletries.

The bathroom was slowly starting to show its age.

We took a ferry from Helsinki to Tallinn and this hotel had a great location as we were able to walk right over with our luggage. The room wasn't ready but there was a luggage room for our things. It is close to the old city and within walking distance. It is right next to a more developing area and so there are a lot of restaurants there. The breakfast was great and there were a lot of options.

We couldn't quite figure out the heating/AC in the room. We opened the window but if it had been warmer it wouldn't have been very comfortable.

Nice hotel; spacious rooms, good breakfast, quiet position not far from the city centre; plenty of parking slots in the surrounding area at reasonable price. Just in front of the hotel there is a shopping centre.

Unfortunately, during our stay of one week, room cleaning did not made up the room twice; something difficult to accept in a modern, 4 star hotel.