I liked the look and feel of the hotel, both inside and out, as well as the homey feeling that comes from the owner's low-key dog sleeping under a chair in the lounge. But the front desk personnel are the ones who really made my stay an excellent experience. When I arrived, I asked for an interior room in the back and got not only the interior room but also a free upgrade. The room had what appeared to be a newly redone bathroom with two sinks. The receptionists were always friendly and helpful (esp the Spanish one). Finally, the hotel has an excellent location in a district with many upscale shops and reasonably priced restaurants. The Spanish receptionist referred me to one of my two favorite restaurants during my stay; it was not in any guide book (Le Comptoir des Marronniers). The maid was very hardworking and kept my room spic and span. Place Bellecour is a block away and Gare Perrache is about 10" away by taxi (or 20" walking). Vieux Lyon is about 15" away in another direction.

Perhaps three things: 1. the room's air conditioner broke down and, although the staff moved quickly to get a repairman, it was a weekend and no one would come, so I made do with a fan (which was actually preferable to me); 2. I didn't like the "low-flow" taps on the sinks, which sprayed in all directions; 3. the optional in-house buffet breakfast looked skimpy to me, so I did not partake (but everything looked fresh and tasty).

The staff members were warm and helpful every time we came and went, and they had useful information about taxis and restaurants. We stayed twice, with one night away between stays, and they were able to store our suitcases for us. Each room was very clean and comfortable and had all the amenities we needed. The location was great for exploring via Lyon's excellent transportation system and was a short walk to Vieux Lyon and other interesting neighborhoods. The hotel isn't luxurious but it's very nice, and great value.

We wanted a simple breakfast of eggs but they weren't available. The breakfast buffet was a bit pricey, so we went elsewhere.

The room was tiny, however I had everything I needed there. The bed was convenient, location of the hotel is excellent - literally 5 minutes from the old town, very close to shopping street. The hotel was beautifully decorated for the New Years, I felt very festive. Great breakfast, highly recommended to take it.

thin walls. Could literally hear my neighbors having sex and greeting their relatives with the new year - could distinguish words. Luckily, they went to bed shortly. The policy with water is a little "droughting". To have drinking water, you should come down to reception and ask for a jar of clean drinking water, they give it without any issue. I drink a lot and it was it a bit annoying to go down every time, however I understand that it is made to save some water, not to use plastic etc. Not a disadvantage as such, but something to be taken into account, when planning your stay.

The common areas downstairs were beautifully decorated. Comfortable sitting area in the lobby. Nice outdoor eating area.

My room was perfect except for the carpet. It was old, orangish, very worn shag, and did not look clean at all. It would be so easy to rip it out and replace it and I was a bit baffled why that hasn’t been done. The room would have been amazing if it wasn’t for that - I wore shoes the whole time because I didn’t want my bare feet on that carpet.

Great location, nice and smiling staff, spacious room. I liked that you can get water in the glass bottle (not plastic and generating rubbish). There is a beautiful restaurant with a cosy garden (also for breakfast).

Everything was good, I just missed a kettle in the room to start/finish the day with a cup of tea. It can get noisy but that's how it is when you are in the old town.

It is in a great location, clean and the staff was friendly. The room size is comfortable, as are the toilets. I like that there was also a lift in the hotel.

not much, but the toilet has a strange smell. Maybe it is the detergent/bleach or the use of vinegar to clean the toilet, but the hotel could invest in some air fresheners overall. Even in the corridors. There was a little wear and tear on the basin and the bath tub that could do with a little touch-up. otherwise, it was a really good stay.

The hotel and the rooms were beautifully decorated, room was a good size and bathroom was large. We enjoyed the lounge and onsite restaurant. Location was very good and staff was able to get us taxis quickly whenever we needed.

Air conditioning wasn't cooling well in one room. Staff said they repaired it but it was only a little better. Our other room was much cooler.

The location was very central, bedding appears very clean, and it was in a nice popular area that was very accessible to everything. The staff were all very nice. It was a plus to have a room with a window view of the streets.

The shower did not have any shower curtains or doors and so it gets a little wet in the bathroom.

Respected its heritage. Lovely decor, furnishings, etc. Good for single person. Lovely breakfast. Pleasant helpful staff.

Would have preferred better more functional lighting in my solo room. All solo rooms were described as overlooking a courtyard, mine looked out on a blank wall.

Great location and very cozy room. The common space at the reception area is very well designed. I loved the sustainable solutions and the fact that I could order what I need for the room (kettle, toothbrush set etc.)

Double room was already very small so I am worried that single rooms can be too small for some guests. Also watch out if you have heavy luggage - there is no lift.