The staff at the hotel were very friendly and helpful. The hotel itself was in a very good location, very clean and the outside terrace was a pleasant place to sit. The breakfast buffet was very good, with good choice. The room was quiet and clean. A/C worked well and wasn't too noisy. The use of glass water bottles, laudable, to cut down on waste. The provision of USB charging ports extremely useful.

The room was a little on the small side and although the information said there was a kettle, there was no milk or milk substitute and only fruit teas/coffee provided. The shower was spacious, but slippery and the soap dispenser too high for ease of access. Would have been nice to have been able to open the window for fresh air.

Mercure Lyon Centre Plaza Republique hotel is in a wonderful location. There are many bouchon and other type of restaurants. You can easily enjoy the cafe and restaurants until late night in walking distance. We could walk to touristic places by walking from the hotel. Staff was very friendly and helped us about the shop and cafe advices. Room is clean and big enough. Breakfast was also delicious. I advice hotel for excellent location and lovely ambiance.

You have to pour water inside your own bottles, only in the bar on the basement, lobby. There is no water inside rooms. Hotel says that it is about ecological sensitivity.

Very Large room Excellent breakfast with local delicacies Kind and friendly staff Lot of attentions (such as chocolate) Toilet separate from the bathroom Very comfy beds and pillows

Room we had was in front of the lift, it can be a bit noisy in the morning with the room service arriving around 9:00 (nothing that prevented any of us from sleeping)

Convenient location a few minutes walk from a tram stop (also walkable from the train station) on a fairly quiet street. Easily walkable to several bars, cafes, restaurants, etc. Excellent facilities in the hotel and the room, everything was clean and comfortable. Really liked some of the environmental changes that had been noted (wooden key cards, for example). The staff were very friendly and helpful.

Excellent location.

Getting ripped off by the taxi driver booked by the hotel to take us to the airport.. we were quoted a price of €65 at reception but were charged €95 for a 20 minute drive at 8.45pm. On arrival we booked taxi with booking.com and were charged €70 which is fair considering we arrived at midnight.

Hotel is in a very central location, with good access to museums, shops, cafes etc. Room is clean, stylish design & quiet. Small bar/lounge on ground floor for drinks or snacks, plus provision of water stations which was helpful during our stay since the weather was very hot.

Room is small with no seating area.

The hotel is old but well maintained, rooms small but well organised, very quite with comfortable beds. The location is really nice and convenient, short walk from the parking, plenty of shops around.

I did not like too much the shower as the shower head was too low and I do not like the rain shower (which is ok for someone how does not mind). Standard rooms are small, I would say it is ok for a short stay but I would not recommend it for longer stay.

The staff were great! Julien took time to show me a couple of different rooms because I was looking for a nice view. The room size was fine, clean and comfortable, great location too. Breakfast was really good, good vegetarian options. I certainly will return soon. Thank you so much.

There was nothing I did not like, everything was as described on your website. Thank you again. Miss T J Halliday :)

Comfortable, quiet and relaxing but close to the centre of the city

Only a small thing but not having a fitted sheet was a bit annoying

Welcomed with a delicious box of chocolate, really nice touch during Christmas holidays Staff was really kind, smiling and warm, making you feel like they were glad to see you (great customer service makes a big difference) Bed was really large and comfortable (note we were upgraded to Chambre privilege) My family leaves in Lyon and the location is just the best you can get for activities in the city center

All good just wish there was some better hair conditioner product :)