Perfect location; we really loved the area around the hotel: vibrant, authentic and full of lovely restaurants, cafes and shops. The room itself was clean and quiet.

We are usually big fans of Mama Shelter hotels, but this one in Marseille seems to be missing some love and good vibes. It feels quite dull, and the disengaged and uninterested staff does not help either. Where’s the good old Mama’s spark?

Hotel was very cute and Instagram-ready. Cheerful and cool. The staff were amazing, particularly bartender Alexei. My French is atrocious but he patiently let me try to talk to him :-) We ordered dinner one night at the bar and the PANISSES were amazing. The goat cheese salad and pancetta plate were also good. The fresh plates of vegetables, cheese and meat were the best value for money. The breakfast was lovely, the perfect start to a day of adventuring in the city. Room stayed cold and mostly quiet. Located within walking distance of Cours Julien, a plaza bustling with life and cafes. A bit further of a walk to Vieux Port.

The bed could have been a bit firmer, but that's a personal preference. I didn't like all the metal accessories in the room(like the trashcan and side table) because they were really loud. The bed needs a sheet as well as the comforter- despite the good AC the goose-down comforter was too hot to sleep under. Food at the bar was good but a bit expensive. The fresh plates of vegetables, cheese and meat were the best value for money.

Room was spacious and AIR CONDITIONED! Bed was very comfy. Ensuite bathroom was large and great. In-room amenities were outstanding. Hotel location was great. Hotel amenities were great! Bar/Restaurant food and drinks quality were very diverse and tasty. Staff was AMAZING and very friendly. GREAT gift store options!

More storage for hanging clothing and shelving maybe?

Great location, close to Cours Julien and just 10 mins walk to the center. The room was small but cute, very clean and comfortable, with a good sized bathroom and even a desk and TV. There is a fun bar and restaurant downstairs.

My only complaint was that they didn’t have USB/-C charging ports in the room, nor any chargers on-site that I could borrow. I was very surprised a hotel of this standard didn’t have a solution for people who forgot a charging plug.

4th time i ve been to Mama s shelter and it remains one of the best hotels for me. If you are expecting a high end 5 star hotel it is not for you. But if you are into a funky , hip and authentic place, with an awsome and friendly vibe then it is definitely the place to book.

I would only wish if they had a gym but that s just for me.

it’s extremely clean, has a great vibe. staff are EXTREMELY friendly and helpful. The set up and decor are very contemporary. I did find the room to be a bit of a tight squeeze and the desk is not conducive to extended periods of work, however I did head down to the restaurant to continue working and plugged in my pods to block out the noise.

I’m not familiar with the area or geography of marseille so unsure whether all areas are like this but at first it didn’t seem to be too well located. however, a short 5 min walk away finds you in the heart of the social scene

room is quite spacious, was very happy about mine. everything works properly and the shower is great. my room was quiet, and was in my spectations. staff (most os them) were very attentive. some speak very little english.

the hotel itself is quite small, theres no lounge really but theres the restaurant that sort of behaves like the lounge, but its not. when you check out and need to wait a while before making a move you have to do that at the restaurant. no room service.

The property was great. Beds were comfortable. Staff was friendly. It was not in the area we expected. But we loved the diversity present.

It was very far from most sites and neighborhoods we wanted to visit. The map through Booking said it was 14 minutes from the train station. We walked 45 minutes.

The hotel is beautifully decorated, staff is kind and helpful, rooms were very clean and very nicely decorated, beds were very comfortable

The location is far from the center and most of the tourist attractions . The nearest subway station is 10 minutes walk. We ended up driving our rental car everywhere- and driving in Marseille is not easy

- room is of decent size - comfortable bed - shower facilities were awesome - by far the best I have encountered in france so far ! - staff were friendly and helpful - hotel restaurant and food was great - secured parking provided

- secured parking was located in a small road which was slightly hard to find for the first time given roads were one way - hotel located abit too far from old port.. about 18mins walk with slope - neighborhood seems dodgy.. we would def feel safer if we stayed in hotels located in more touristy areas like la panier and old port