Hotel is very lovely and clean and the apartment was larger than I was expecting for Paris sizes. The location of the hotel is very good and in walking distance to many places such as the Louvre. It also has very good metro connections to other landmarks and areas. Guests are able to have free coffee/water from the lobby area even if not having breakfast at the hotel. Did not try the hotel breakfast but the options looked good.

Elevator was sometimes faulty and the door sensors defective, so the doors closed on my mother suddenly as she was leaving the lift after opening. This meant her arms were crushed from both sides with the elevator doors. Elevator definitely needs to have some new maintenance to ensure this does not happen to other guests.

Nice small cosy but clean Staff super responsive

They asked me To check out earlier than our initial agreement which was quite disappointing

Reading some of the negative reviews I was uneasy before entering the room. It turned out most of them were unfounded. The hotel is reasonably clean and maintained, with good facilities such as espresso machine with free capsules. There is no every day cleaning service, which is to be expected in an apart hotel. The hotel is not four star, but this is normal in France - you should always subtract one star from local hotels. The important thing is that they are part of a hotel chain which keeps a good quality in its establishments unlike most of the local independent hotels. Location is perfect, only 8 min walking from Opera Garnier with plenty of good restos around.

They could put a little more effort in maintenance, like painting worn out corners. It is not terrible, but it is easy to repair and would show attention.

The staff are superb from check-in, during our stay and check-out. Jasmala, Cecilia and Said we’re légendary.Jasmala and her welcoming smile and hospitality set us up for a wonderful stay and trip. Letting us check-in early after a long flight was truly appreciated. Her assistance made our stay memorable. Cecilia went above and beyond to assist me even though it was late at night with my “ laundry” issues. Said and his genuine smile and connection at check-out send us off to a memorable last impression.

The water pressure on the shower was not as strong as we preferred it to be.

Excellent location. Every single tourist point was just a walking distance away. Beautiful coffee shop with mouth watering and extremely delicious French desserts is right across the street. Highly recommend from location Point of you. Space was clean and fully furnished and bigger size as compared to other places in paris. Only thing I would have preferred is the price range. I still think given the location and amneties it still wasnot worth 305 euros per night. I paid 832 euros plus 17 something for city tax for three nights. In summary if you can find something in same location and similar size go for it otherwise citadine apartments will be an excellent choice.

The location was fantastic and the staff we met were lovely. The apartment was clean and we liked the opportunity to access the linen/towels without having the rooms cleaned.

I think the price for 4 nights was really high for what we had - the apartment was tiny. We stayed here many years ago and had a fabulous apartment hence our disappointment this stay.

Very good location close to métro station, supermarket, and many restaurants. The staff was very friendly and it's good that the Reception is open 24 hours and they can keep your luggage before check-in or after checkout. The room was as expected, quite spacious, and with a kitchenette. The kitchen equipment was quite basic, but I managed to do all the cooking I wanted. I had asked for a quiet room facing the inner courtyard and it was very quiet indeed. There were plenty of pillows to choose from for a good night sleep and the bed was comfortable.

There wasn't much I disliked, but if I had to pick something I'd say that the room was too hot (because of the unusually warm weather) and I didn't manage to cool it down with the thermostat and because I didn't want to turn on the aircon in April, I slept with the window open, which was OK with a courtyard-facing room.

The location is great, we got a very quiet and comfy room. Galleries Lafayette is 10 min walk, Louvre 20 min and a good bakery just around the corner. The staff is very helpful and professional. We definitely stay at the Citadines text time when we come to Paris

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This was probably our favourite accommodation our of our whole 4 week European trip. Massive room, excellent location, very friendly staff. The free coffee machine downstairs was amazing as was the cold filtered water machine. We would definitely stay here again.

The air conditioning wasn't working in the main area on the first night so our kids slept a little hot but reception did come up and try to fix it, with no luck. They had their maintenance man come the next morning to sort it while we were out, so we came back in the afternoon to a wonderfully chilled room.

location, décoration, couture room, parking

room temperature control was not possible. tried to cool down but it didn’t work.