Location is Perfect, the Breakfast was good, the hote is clean and well maintained

the shower isn't super comfortable because you need to get in the bathtub to take a shower. and after you done the whole floor is full of water.

location and history

1 drink was $22. seems excessive. We stay at Hilton properties and found this to be the most expensive when it comes spirits.

Bathroom is very nice!! Loved it!!!

The bed was way too hard. Not comfortable. I had to sleep on top of pillows... room was very small. Would like to see a full room renovation to match the nice bathroom. Doors are old and should be replaced. Balcony is dirty with pigeons and windows should be cleaned, sprayed extra. Spring cleaning needed. Pillows need to be washed -not just the pillow cases. The actual pillows are older and a little smelly.. I think they could do more for anniversaries and the VIP treatment should include free breakfast or something like that. All we got was water... and a note. It's hardly VIP.

Perfect location in Paris. Impressive interior design. All the staff made you feel like a VIP. Reception and concierge very attentive. Room service was fast. Quality of food was superb. Room and bathroom was smaller than expected, despite paying for an upgrade and less extras in my room than I had at other hilton hotels, such as in London. Excellent online and in person communication. Check in and out went smoothly. Receptionist and concierge extremely helpful. The room and bathroom was nice, clean and tidy. Any requests were adhered to. I'm planning to come back to stay here again.

Kettle didn't work. Couldn't make a hot drink. Told house keeping but no one came out to have a look or replace.

beautiful and historic building which is very well located. great staff and very helpful

the air conditioning need improving specially with the horrible summer months ER are facing now

So glad we chose this hotel. The grand entrance lobby with Christmas tree and Bellini cocktails from the bar made our arrival really special, and the rooms were extremely comfortable, but the best thing was the staff. They were so helpful and kind, even when some of the family went down with sickness they looked after us and went the extra mile to help us in our plight. Highly recommended.

The breakfast room was overcrowded, and small and pokey compared to the rest of the hotel, although the choice of food was good, and room service was delicious.

The best part of the hotel was the location. It stands in front of the Saint-Lazarre station, and was in a very busy neighbourhood with a lot of cafes, restaurants, and shopping centres. Second best part was the breakfast, it was enriched with a lot of options. The lobby was a great place to hang aroun, plus the room was very comfortable.

I can say only one negative comment: the toilet in the room. The bathroom was good, but the toilet being so small and close was not very charming...

Breakfast was excellent, room and hotel was very clean.

room was a little small to manoeuvre around

This hotel is so nice, not only nice MARVELOUS. The staff is great, welcoming and thoughtful. The breakfast is ok, due to the pandemic many things changed but they are trying to keep it to a good standing. The facilities in the executive room are great, the room is more spacious than the equivalent in Paris. We often take the junior suite which is very spacious obviously, but we are still very confortable in the executive room. The location is...I don't have words 🤣 I don't think there is any other hotel in Paris which has so many things around. Malls, boutiques, restaurants, transportation...you name it they have it. Anyway my parents and I are great fans of this hotel. We recommend it 300%.

Right now I think we are just in love with this hotel. We are left with 3 days so we'll keep you updated on anything 😜...

breakfast room.

location We were not notified that we cannot pay by cash before arrival I don't like that I cannot eat a chupachups