Amazing location, super lovely staff and concierge, this was my third stay!

I honestly love the hotel but if I had to choose, I would love to have a coffee machine in the room, and a better food menu on the room service.

Location.

breakfast NOT included.

The room was great, the view was great, the Latin was excellent!

I tried for a week to get early check in. They said they would try to accommodate. When we arrived from Nice at noon they said the best they can do was 230. That was fine but it never happened. We had a tour at 3pm so we were stuck in the same clothes we traveled in, we couldn't change or freshen up. But they did make it up to us with rose petals and champagne in our room when we finally checked in at 10pm

Great location. Beautiful hotel with fantastic view from our room.

The mattress was very hard and the sheets were very scratchy. I would have expected newer sheets and a mattress topper for a hotel of this standard.

Location, staff were very polite and eager to help and please. Got upgraded to a suite as issue at check in amongst other things. Amazing suite with an amazing view. Concierge suggestion of an evening meal in a restaurant nearby was excellent, merci beaucoup!

Early Check in time was not respected (although had confirmation) and hotel check in time neither. Restaurant outside was not open (although I had asked prior and had a booking, it seems a response went amiss). Hotel was very empty and a bit eerie, lacked the 'ambiance' aspect, shame as beautiful hotel. They had only opened 5 days ago after being closed for 18 months however all the facilities were not yet open. A real shame for a 5 star hotel. Breakfast is far too expensive - especially for what you get or rather don't get!

location and nice room size Great closet with lots of storage

Would have liked a little music at happy hour Lobby area bar

The location is excellent as you are across the street from the Louvre and Tuileries Garden and during the summer across from the summer fair. Rue Faubourg St. Honore is steps away. You are also walking distance and within 10-12 minutes by Uber/taxi to all major sights. Very convenient to load and unload from vehicles as there’s a nice valet area in front with no traffic. You must take advantage of the Concierge. They can really help and make a difference. Make sure to get breakfast included as it saves time and is really good. Order the hot items from the server along with the buffet.

Rooms are classic French. Not outdated but classic. if you prefer modern hotel there are other places but this entire area is the city center so everything around here has the classic look. Wifi is fine for most uses. Use the second elevator when it gets crowded.

the breakfast and the breakfast staff are fantastic, they made a wonderful day for us in the morning

Nothing

Beautiful hotel with exceptional location, view and buffet. Service was outstanding! Room was spacious and with plenty of storage cabinets. Walking distance from many sites, close to metro stop and the Louvre.

Early checkin would be appreciated for travelers coming from the US. Flights get in early in the morning and a bed would be much appreciated after a long journey, but they did have a wellness facility available to get freshened up in.

The hotel is a Paris classic. Front desk team and concierge were terrific. We had a very generous mini-suite. The lobby and the bar have great ambiance and the breakfast room is very pleasant and has an a la carte menu if you don't want a full breakfast.

I perhaps naïvely assumed a mini-suite would also include a view, but alas no view. Housekeeping was good but seemed a little inconsistent. Some days they would replace used coffee cups and glasses, somedays...not. Somedays they would restock water, other days...not. But they promptly responded to any requests.