Modern boutique hotel in a great location with very friendly staff. The bed was very comfortable and the room was so quiet we slept in almost every morning. Loved the heated floor and towel rack in the bathroom on cold mornings. The hotel is located on a quiet street but walking distance to most points of interest (30-40 minutes) and just a few minutes from the metro. We ended up just walking everywhere. Several good/casual restaurants nearby for dinner. Should also mention, for reference, we took an Uber to the airport for an early morning departure and it cost about 40 Euro from this location.

Very minor issue with coffee/water in the room not being replenished, but was quickly resolved by staff.

Breakfast was nice. It was clean. Matthew and team were excellent. The hotel is a walking distance to buzz areas, so it is good to rest and catch some quietness.

Nothing. Just remind clients about the sauna facilities downstairs.

The hotel is small, decorated in a modern style, situated in a quiet location close to the places we wanted to visit. The room is comfortable, small and clean, we were given a room with a balcony which also had a view of the Eiffel Tower. Used the sauna as well, very small but quite suitable for a short rest. Breakfast is usual as in hotels of this class, fresh and tasty pastries. We stayed for one night due to a flight out, so we were fine with everything.

1. Very narrow and small corridor, yet a large trolley with sanitary products was left on our floor the whole time we were there and it was inconvenient to walk to your room, carry your suitcases through. 2. We booked a taxi to go to the airport. As this is not the first time we have used this service, we knew the official charge was 65 euros. However, the receptionist did not order an official taxi for us, but some private driver who charged us 80 euros. Not very pleasant.

A wonderful boutique style hotel. The view from the hotel room, from the balcony, was particularly remarkable - the Eiffel Tower could be seen nicely, and watching the play of lights on the Eiffel Tower while enjoying champagne in the evening was like an extra bonus. The style of the hotel is trendy. The room was big enough for us, because when you come to Paris, you don't spend much time in the room. The hotel team was especially polite, sweet and helpful - only smiling faces. Of course, you can't miss the breakfast - it was wonderful, starting with scrambled eggs and bacon, both fresh cherry tomatoes and mozzarella, different cheeses, yogurts, pancakes, pastries, jams and what's the best way to start the day, extremely good coffee, several different flavors. As a bonus, there is a grocery store right next to the hotel. As a particularly positive note, I would like to point out that before arriving in Paris, I checked the recommendations of tattoo parlors from the hotel, and thanks to their recommendation, I got a wonderful eternal souvenir to remember this wonderful trip. Thank you Le 12 Hotel for a wonderful time and we will definitely be back :)

luckily can't say anything here - everything was perfect

The hotel was in a fantastic position for sight seeing and was close to the train station, Paris St Lazare. The room was very comfortable and exceptionally clean. The bathroom was spacious with a lovely walk in shower and superb toiletries. The friendly staff were superb and extremely helpful. They made the stay extremely enjoyable and went above and beyond to help with directions, information and generally make great tour guides. The breakfast was delicious and nothing was too much trouble. We cannot wait to return 😊.

Nothing

Breakfast was very nice. Location is really close to the main train station but you could also walk to most places of interest by foot.

Beds were rather small even for me who is average height. If you are tall like 190cm+ than you will not fit in this bed. Also the beds were quite firm/hard so I could not get comfortable to sleep. The bathroom is also rather small but that is on me for not checking the room size (which is 12 m2) in my case so the bathroom cannot be bigger than this.

Loved the attention to the client. They managed to get in contact and organize a surprise bouquet of roses for my partner. All at a very reasonable price and of great quality! We also managed to get a free upgrade for a room with a little balcony that we enjoyed very much despite the cold winter weather. The possibility to see the Tour Eiffel (just the higher end) from the balcony was a special effect for the coming back to our room routine.

Location, breakfast, friendly staff.

Looks like my wife and me were bitten by bed bugs in room 305. Very small rooms. I was first time in Paris, and did not expect it, it looks like both problems are quite common for Paris.

Our stay at Le 12 hotel was truly exceptional! From the moment we stepped in, we were greeted with warm hospitality and a welcoming atmosphere. The hotel's interior design was stylish and modern, creating a pleasant ambiance throughout. The room we stayed in was spacious, clean, and thoughtfully decorated, making us feel right at home. The view from the terrace of the Eiffel Tower was the main highlight. The hotel staff went above and beyond to cater to our needs, offering helpful recommendations for nearby attractions and restaurants. Their attentiveness and friendly demeanor made us feel valued and well taken care of during our entire stay. The hotel's delicious breakfast spread was enjoyable. The variety of fresh and tasty options provided the perfect start to our mornings. Overall, Le 12 hotel exceeded our expectations, and we would not hesitate to stay here again on our next visit. We highly recommend this hotel to anyone looking for a memorable and comfortable stay in the city. Thank you, Le 12, for making our trip so special!

Mathew and Sarah went above and beyond to ensure that my experience was nothing short of exceptional. Their professionalism, politeness, and overall dedication to their roles were truly remarkable. From the moment I arrived, they exhibited a level of attentiveness and warmth that immediately put me at ease. Their attention to detail and genuine care for guests are qualities that set them apart. Every interaction with them was a testament to their commitment to providing the highest standard of service. Their ability to anticipate my needs and offer assistance with a smile made a significant impact on my overall impression of the hotel. Their efforts truly made my stay in Paris an unforgettable one. I can confidently say that any hotel fortunate enough to have Mathew and Sarah as part of its team is guaranteed to offer an exceptional guest experience. Thank you for employing such dedicated individuals who contribute to the outstanding reputation of your establishment. I will certainly look forward to choosing any hotel that Mathew and Sarah are part of for my future travels.

I value transparency and honesty in service, and it was disappointing to have the illusion of fresh bed linens provided when the actual change did not take place. As a guest, it's essential to have confidence in the cleanliness and hygiene of the accommodation, and incidents like this can create doubts and discomfort. I kindly request that you address this matter within your housekeeping team to ensure such situations are avoided in the future