The place looked better than it was when i was there last. I was impressed by how well the room was well prepared for the guest..all necessary items (toothbrush, toothpaste, body lotion, needle and thread, shaving blade and cream, etc) that a traveller might have forgotten to carry are provided for in the rooms.

They do not arrange for airport pick up. However, they do organise taxi services when you need it once you are at the hotel.

Great location, the room was quite nice with a view of the street, but there was no noise if you close the windows. They also offer some toiletries. The bed was quite comfortable and the room was very clean. The staff was friendly, I highly recommend if you want to stay in the heart of Toulouse.

The room was quite clean, but there was a few areas (on and around the lamps) with a lot of dust. The mini fridge was equipped with some refreshments, but it was not working very well in our room. Also, the room was a bit too warm, we tried to turn on the air condition but it was not working so we opened the window.

Great location in Toulouse, around the corner from lively Place de President Wilson; neighborhood and surrounding area are lively and feel very safe day and night. I enjoyed a movie at the Wilson Pathé theatre, shopped at Les Printemps (department store) and had no concerns for safety day or night. Room was small (but typical for Europe) in older hotel that retains a moderne-style charm, full bath tub was a bonus, range of lighting options. Bath stocked with a full amenity kit (sewing, q-tips, razor, toothbrush & toothpaste). 24-hour front desk staff. This hotel is great.

The hotel was great, its only flaw may be the queen size bed. It was great for a solo traveller but would have been too small for two. The Patisserie (bakery) across the street opens at 8:00am and doesn't have croissants at time of opening. Later in the day, I saw beautiful croissants but had enjoyed breakfast elsewhere.

The hotel is very well located and allows us to walk around the city with ease. There are great options of cafes, snack bars and restaurants around. The room is comfortable, there is a safe and a desk, as well as a closet to hang clothes. The bathroom is spacious, with a good walk-in shower. The staff was attentive at all times, especially when we had to extend our stay. Very rich breakfast, with several options, all very tasty.

This is not a criticism of the hotel specifically, but as it is located in a busy area, it is normal to hear noise from the street, and also from the flow of people in the corridors. It wasn't a big problem for us, but it could affect those who are more sensitive.

It's a decent hotel. Nice and helpful staff. The breakfast is right for me. I'm starting with fresh berries and fruit topped by yogurt. Followed with a croissant and butter topped with salmon and eggs. Finishing with nuts, dried fruit and honey. I drunk rose tea. There is more food with usual options, except hot food.

The cleaners started working quite early in the next room and others making a lot of noise by banging and shutting the doors, etc,

The location is excellent and the staff very friendly. Furthermore, the breakfast was nice and the room was comfortable. Everything was within walking distance in the center of Toulouse.

Unfortunately, there was an event on Place Wilson on that night and there was a lot of noise in the street when people left it around 1 am, 2 am...etc. And the room was too small to sleep without opening a little bit the window to get some fresh air...and noise. The hotel has nothing to do with it but I will check next time that there is no event on that night on Place Wilson...

This hotel is a great option for those visiting Toulouse with the concern of staying well accommodated at a relatively affordable price, while also prioritizing location. In fact, the location couldn't be better, as it is right in the center of this incredible city, with excellent pedestrian access to almost all the main tourist attractions. The room is comfortable and very clean. I didn't try the breakfast. I highly recommend it.

Despite being a cultural issue in French lands, there could (and should) be a greater incentive and effort from the staff of this accommodation to communicate better in English. The hotel's single elevator is somewhat run-down. The hairdryer in the bathroom overheats. There is a lack of electronic lock systems, and it is not comfortable to have to carry a key all day, especially a large one.

Great location! You are just a few steps away from the best of Toulouse, including great restaurants, shops, market, and parks. There is an elevator so easy to get luggage up and down.

Rooms could use updating as furniture is old and worn. 2 out 3 booked rooms were very small and hard to manage with luggage. The refrigerator in one room was not working.

The hotel is at an excellent location in the centre of Toulouse. You can walk to all the important places. There are plenty of restaurants, caffees, shops. It is very easy to walk everywhere. There is plenty of life around Toulouse is a beautiful city not too big and not too small. There is something for everyone and our hotel was at the centre

Nothing

Excellent location for exploring the city on foot. Lovely view from our window, and we very much appreciated the free drinks in our room on arrival. Very friendly staff, also in another Ours Blanc hotel in Toulouse, which we went into by mistake and were kindly given directions to our Ours Blanc!

The ensuite toilet was very small and cramped, which, for a long-legged person turned a trip to the loo into an acrobatic adventure!